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Beoordeeld met 1 van de 5 sterren

Lovelydays are scammers who deviously swindle building owners. They have huge rent arrears with landlords, make a mess of their flats and they are unreachable. They take out leases on companies whic... Toon meer

Beoordeeld met 1 van de 5 sterren

We rented a villa in the South of France at a premium price. The property was run down and did not provide full cleaning service as listed. More importantly we are still awaiting our 10% bond to be re... Toon meer

Beoordeeld met 1 van de 5 sterren

Sous réserve de la suite des évènements, Je crois que je viens de me faire arnaquer, J'avais réserve il y a un an, pour 5 jours en mai 2024, une villa à Portofino J'ai été prévenu fin 2023 et avert... Toon meer

Beoordeeld met 4 van de 5 sterren

Great location! Nice apartments! Superb and quite helpful host, Santi! Needs a bit of refurbishment, sofa and sofa pillows need washing, some paint pealing, carpet needs cleaning, light bulb fel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vakantiewoningverhuur
  2. ook in
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Informatie afkomstig van verschillende externe bronnen

Are you ready to experience something new by having all the advantages of a five star hotel while staying in an exceptional private estate or apartment? For a few days or a few weeks, live like a true Londoner or a resident of Saint-Tropez following the advice of your own personal concierge.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

258 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(258)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All good

All good-check in and out and Alex was very helpful and good to deal with.

14 oktober 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you for this fantastic feedback!

Beoordeeld met 5 van de 5 sterren

Brilliant

Second time we have stayed here. Fab location, really great flat, Alex was really helpful. Everything you need and more for a stay in London.

30 september 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you Catherine for your feedback! It was a real pleasure to welcome you and we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Avoid Lovely Days

My partner and I were celebrating our anniversary and wanted something special. Due to Covid, we decided to have a staycation. I live in an apartment in Kensington without any outdoor space, and have always wanted to see what it must be like to have a balcony or outdoor space, not least because Covid has been incredibly difficult - I looked after my 82 year old mother who has been shielding so we had to stay indoors for first three months with no outdoors space to sit in.
The place at Lovely days was perfect - central London and 2 fantastic balconies. The check-in process was smooth and Vitalie, the agent, was great. However.... within an hour of me unpacking, a mouse ran across the living room from the kitchen under the sofa. I have had to deal with mice in my own Kensington apartment and there was no way I was going to stay for the relaxing staycation we had so looked forward to. Mice are impossible to eradicate unless all egress and exits are blocked, especially in Central London. There ensued countless communications with Lovely Days. Essentially, we had to book our own hotel for the first night. The next day, various emails and offers of alternatives, either in the same building or in apartments with no balconies. I had to explain in over half a dozen emails that we had booked this apartment specifically for the outdoor space, otherwise I may as well have stayed in my own place in Kensington. In the end, my partner and I had to find our own alternative accommodation at the last minute - not an easy task in Central London - with the outdoor space that we craved.
Aside from the stress and inconvenience, the doubt on whether I saw a mouse in the first instance which was outrageous accusation - why on earth would I lie. We were so looking forward to staying at this place (!) - more unbelievably I still have yet to receive any apology, any compensation for the nightmare experience, the substantial additional costs and even my £500 deposit.
I'm looking forward to planning our next mini-staycation break soon. Needless to say, it will be with another reliable and respectful agency who have their customer interests at heart. We will be avoiding Lovely days at all costs.

5 september 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Dear Stephanie,

First of all, please note that celebrations are forbidden in our properties, we don’t accept any noise or any kind of gatherings inside the properties as we have other clients in the same building and this home rule is mentioned on our website.

Regarding the mouse, this is the first time we had this type of complain, it must have come in from the terrace. We sent our team to solve this problem. Moreover, it would have been nice to mention that we offered a relocation and a voucher for a future stay as you were not happy with the relocation.

As I explained through the emails, if you contact us when you face the problem we will send our team and relocate you right away, you wouldn’t need to go to a hotel. Please note we are a management company, all the services are initially paid by our company from check-in to professional cleaning, our duty is to find you a solution and that’s what we did.

Finally, we find this review dishonest as we did offer two solutions, a relocation and a voucher with the amount paid for a future stay.

Regards,

Lovelydays' team

Beoordeeld met 5 van de 5 sterren

Perfect rental !

Perfect rental. The house is the reflection of the photos, it is decorated with great taste. The garden and the swimming pool are a real plus. The house is located in a peaceful area and 2 minutes from the tram is very practical. Timothy and Fanny are very friendly and always available. I highly recommend

30 augustus 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you for your feedback! It will be a pleasure to welcome you again

Beoordeeld met 5 van de 5 sterren

Perfect apartment.

Location great, apartment great. Very happy to stay again.

13 augustus 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Hello,
Thank you for your feedback! It will be a pleasure to welcome you again!

Beoordeeld met 5 van de 5 sterren

Excellent

As always , an excellent apartment in a great location. Easy check in and departure. Recommended.

3 augustus 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you Simon for this great feedback!

Beoordeeld met 5 van de 5 sterren

Stunning apartment in Soho.Great…

Stunning apartment in Soho.Great location, really spacious and well decorated apartment with everything you will possibly need for your stay. Effortless checking and really good communication prior to arrival. Highly recommend.

31 juli 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Dear Marek, thank you so much for your feedback! It was a real pleasure to welcome you and we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Don’t book with Lovelydays

After my review below I had an email from Clarisse saying that “as stated previously we will provide you with 50% cancellation refund”. It is not true that they had ever offered a 50% refund (I have every email received). I have sent 3 emails in response to ask how I will receive that refund and have had no response. Do not book direct with Lovelydays.

6 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just perfect

Just perfect! Easy going meet and greet with everything you need in a beautiful apartment. Completely satisfied! Stay there treat yourself!

28 mei 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Dear Stuart, thank you for your feedback! It was a pleasure for us as well and we will be more than happy to welcome you again!

Beoordeeld met 5 van de 5 sterren

This apartment was very clean and…

This apartment was very clean and modern. Great location. Very easy communication with the host. I would rent this apartment again if I came back to London.

2 april 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you Annie for your feedback! It will be a pleasure to welcome you again! Take care

Beoordeeld met 4 van de 5 sterren

Goodge St Fitzrovia

Fantastic apartment, location, and the point of contact was very polite and helpful. I enjoyed my stay here. My only complaint is that the beds are very cheap and the mattresses were extremely uncomfortable - I tried them both. If they would spend a little more on the beds and bedding this apartment would be 5 stars :)

24 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you Emma for your feedback, we take your remark into consideration regarding the beds and bedding :)

Beoordeeld met 5 van de 5 sterren

We loved our flat in London!

We loved our flat in London! That was such an amazing trip and Lovelydays was great to work with! The flat was located in a perfect part of town (Fitzrovia) - close to several Tube stations, the West End and shopping. We will definitely use their services in the future as it was seamless from start to finish.

21 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you Young for this amazing feedback!

Beoordeeld met 5 van de 5 sterren

Bright well equipped apartment

Bright well equipped apartment in great location. Perfect for access to shops, tube and restaurants. Walkable vibrant neighborhood in the heart of London. Will definitely make this our home base again.

15 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you, it was a pleasure to welcome you!

Beoordeeld met 5 van de 5 sterren

Simply fantastic

Simply fantastic. A great add would be some milk in the fridge. Other than that, it's all here

12 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Dear Jo, Thank you so much for your review! We would be more than happy to welcome you again!

Beoordeeld met 5 van de 5 sterren

Expérience incroyable 10/10

Expérience incroyable 10/10 !
Le personnel, l’emplacement, la décoration tout est parfait jusqu’aux moindres details. Il n’y avait aucun bruit alors que nous étions pas loin d’oxford street et il y avait des bars à proximité.
Lovelydays est un service de qualité à des prix abordables pour le service proposé. Je suis restée 2 nuits dans un appartement à Soho et j’ai passé un agréable séjour 🙂
Je n’hésiterai pas à le conseiller à mes proches lors d’un voyage et à revenir à Londres dans un appartement comme celui ci !
Un immense merci ! 🙏🏼

9 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Merci beaucoup Eloïse pour votre superbe commentaire ! Nous serions ravis de vous accueillir à nous !

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect apartment for 3 guests, didn't miss a thing, great location as well. Highly recommend it.

9 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you, it was a pleasure to welcome you!

Beoordeeld met 4 van de 5 sterren

Lovelydays London

The location of the apartment was fantastic. Near the shops, the center and the metro but still very quiet. Ideal with the children. We really enjoyed our stay in London.

6 maart 2020
Review zonder uitnodiging
Logo Lovelydays

Antwoord van Lovelydays

Thank you so much Dominique for your great feedback! We are glad that you enjoyed your stay with us.

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