Easy to use website 👌 1st delivery didn't arrive as was apparently destroyed by parcel force as was damaged. Had to chase to find out why no delivery 😒 2nd delivery....missed delivery time, parcel w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had problems with ordering over discount but sorted quickly- problem with missing items in delivery but again rectified quickly.Had no problem contacting company via email- but impossible to reach by... Toon meer
Bedrijf heeft geantwoord
I highly recommend Love What You Eat for top-quality meat, fish, and seafood. The products are always fresh, carefully packaged, and delivered on time. I’m very satisfied with both the quality and the... Toon meer
Bedrijf heeft geantwoord
Ordered a 3 bird roast, for a lunch Sunday lunch party, it was delicious and impressed my guests. Though there are a couple of things the company could improve on: 1. no given information on cooki... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Love What You Eat provides a superb selection of high-quality seafood and meat, sourced from top suppliers in the food industry. Our partnerships with esteemed suppliers such as John Sheppard for meats, Wing of St-Mawes for frozen fish, Castlemead Poultry for free-range chicken, and artisan producers like Alex Spink & Sons for Arbroath Smokies, ensure that you receive only the finest quality products.
Contactgegevens
unit 5 crossways business park, bs35 3ue, bristol, Verenigd Koninkrijk
- 01454 572072
- info@lovewhatyoueat.co.uk
- lovewhatyoueat.co.uk
4,0
Goed
52 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You are ignorant
I have contacted your company about purchasing kippers, I asked you for contact number or to contact me on the phone number I sent you in a message. YOU have not even got the decency to reply. I usd to purchase a lot of stuff from love what you eat. You have probably been taken over by a company who does not care about people just big firms
20 januari 2026
Review zonder uitnodiging
The quality of the steaks are…
The quality of the steaks are brilliant,very tasty, just a little hiccup on the delivery which was sorted by a phone call from Jordan, definately will order again
16 juli 2025
Antwoord van Love What You Eat Ltd
Hi Colin,
Thank you so much for the 5-star review! We're thrilled to hear you enjoyed the steaks — it's fantastic to know you found them tasty and high quality. Sorry again for the little delivery hiccup, but we're glad Jordan was able to get it sorted quickly for you. We really appreciate your support and look forward to welcoming you back for your next order!
Warm regards,
LWYE
Had problems with ordering over…
Had problems with ordering over discount but sorted quickly- problem with missing items in delivery but again rectified quickly.Had no problem contacting company via email- but impossible to reach by phone.Products seem to be good quality so far.Company dealt with the problems very quickly and to my satisfaction.
10 mei 2025
Review zonder uitnodiging
Antwoord van Love What You Eat Ltd
Hi Michael,
Thank you for taking the time to leave a review and for your honest feedback. We're really pleased to hear you’re happy with the quality of our products and that any issues were resolved quickly and to your satisfaction.
We’re sorry to hear you had difficulty reaching us by phone — we’re working on improving this so it’s easier for customers to get in touch. In the meantime, we’re glad email communication worked well for you.
Thanks again for your support, and we hope to serve you again soon!
Warm regards,
LWYE
Great quality fish, rubbish customer service
We have used love what you eat several times now. Despite what it states on the website that you will be notified of a 2 hour delivery slot this has never happened. Fortunately we have been in as could choose the day/date.
I placed an order on 29th April for delivery on 7th May. The day came no time given no delivery either. Waited until after lunch on 8th still no delivery and rang them. Our order hadn't even been dispatched. They said they would sort it. The order arrived the next morning with a note saying one item wasn't available we would ve refunded. I emailed this week as no we haven't had the refund.
I can't fault the quality of the fish we have ordered, however delivery process is rubbish. Why state a day if it doesn't happen and certainly no time given.
7 mei 2025
Review zonder uitnodiging
Antwoord van Love What You Eat Ltd
Dear Susan,
Thank you for taking the time to share your feedback, and for being a repeat customer of Love What You Eat. We're truly sorry to hear about the issues you've experienced with your recent order and delivery.
We completely understand your frustration. Our website does state that a 2-hour delivery window will be provided, and it’s unacceptable that this hasn’t happened consistently. We’re currently reviewing our processes with our delivery partner to ensure these notifications are sent as promised.
Regarding your order placed on 29th April for delivery on 7th May, we sincerely apologise for the delay and lack of communication. It should never have taken a phone call from you to realise the order hadn’t been dispatched, and we’re sorry for the inconvenience caused.
You also mentioned that a refund for the unavailable item has not yet been received. We’re currently looking into this and will ensure it is processed promptly. In addition, we’ll be contacting you separately via email with a gesture of goodwill to apologise for the experience and inconvenience.
We’re delighted to hear that you’ve enjoyed the quality of the fish, and we appreciate your kind words in that regard. That said, we know great products need to be backed up with equally great service. We are taking steps to improve our delivery communication and reliability so experiences like yours don’t happen again.
Thank you again for your honest feedback. It’s how we improve, and we truly value your continued support.
Warm regards,
LWYE
All’s well that ends well!
My order was a turkey crown for a family Easter Sunday lunch, to be delivered on Good Friday. At very short notice LWYE’s courier changed the delivery date to Easter Saturday. I cancelled my plans for that day to wait in for the delivery. The order arrived after over 45 hours in transit, thoroughly defrosted and unsafe to eat.
I was very frustrated and disappointed but LWYE took full responsibility, gave an immediate refund and arranged a replacement order, considerably more expensive, free of charge to me, for a substitute family lunch
I have given 5 stars to LWRE even though the actual order concerned was a disaster (mainly caused by their courier).
Their immediate acceptance of responsibility, extremely positive helpful response and genuine concern was exceptional. How things are dealt with when they don’t go to plan is what really counts!
19 april 2025
Review zonder uitnodiging
Antwoord van Love What You Eat Ltd
Dear K.Ley,
Thank you so much for your understanding and incredibly kind review, especially given how disappointing your original experience was. We're truly sorry again for the disruption to your Easter plans — we know how much care goes into preparing for a special family meal, and it's something we never take lightly.
We're grateful you gave us the chance to put things right and really appreciate your recognition of how we handled the situation. Your feedback means a lot to us and serves as a reminder of the importance of being responsive and accountable — especially when things go wrong.
Thank you again for your patience, generosity, and support. We look forward to serving you again and getting it 100% right next time.
Warmest regards,
The LWYE Team
Great fruit pies
Everything thing was great except rib eye steaks, we found they didn't have much taste at all.
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Jane,
Thank you for your feedback! We’re really pleased to hear that you enjoyed most of your order, but we’re sorry to hear that the ribeye steaks didn’t meet your expectations. We always strive to provide top-quality products, so we truly appreciate your honesty.
We’d love the opportunity to make this right for you. Please feel free to reach out to our customer service team via email (info@lovewhatyoueat.co.uk) so we can discuss this further and find a solution that works for you. Your satisfaction is very important to us, and we value your support.
Best regards,
Love What You Eat
First Class
The meat,chicken and fish are top quality, prices are very good and the customer service excellent. Best online provider. Can't praise them enough.
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Robert,
Wow! Thank you so much for your amazing feedback. We’re absolutely thrilled to hear that you’re happy with the quality of our meat, chicken, and fish, as well as our prices and customer service. It truly means the world to us to be considered the "best online provider"!
Your support and kind words motivate us to keep delivering the best products and service possible. We can’t wait to serve you again soon!
Best regards,
Love What You Eat
Great food
Very easy to use website great special offers I ordered steak and the kippers order arrived on the day I wanted it the steak was the best iv had in a long time and the kippers great as well very pleased I will definitely be ordering again
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Ronald,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you found our website easy to use and enjoyed our special offers. It’s wonderful to know that the steak and kippers hit the mark — we take great pride in delivering top-quality products.
We truly appreciate your support and can’t wait to serve you again for your next order!
Best regards,
Love What You Eat
Antwoord van Love What You Eat Ltd
Dear John,
Thank you for your kind words! We’re delighted to hear you were happy with the quality of the food, our packaging, and the on-time delivery. Your feedback means a lot to us, and we look forward to serving you again!
Best regards,
Love What You Eat
Received in good order and as described
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Anton,
Thank you for your feedback! We’re glad to hear your order arrived in perfect condition and met your expectations. We appreciate your support and look forward to serving you again soon!
Best regards,
Love What You Eat
Excellent all round !!
I have used this company a few times now and I will continue to do so. The range of frozen food is fantastic and the prices are good. Quality is excellent. The other thing for me that is SO important is their customer service. It is fantastic !!!
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Paul,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love our range of products, competitive prices, and top-quality food. Knowing that you value our customer service means the world to us — we truly strive to make every experience a positive one.
We’re grateful for your continued support and look forward to serving you again soon!
Best regards,
Love What You Eat
good value Good quality and Good size
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Brenda,
Thank you for your lovely feedback! We’re so glad to hear you’re happy with the value, quality, and portion sizes of our products. Your support means a lot to us, and we can’t wait to serve you again!
Best regards,
Love What You Eat
Good value and selection good delivery…
Good value and selection good delivery food is good recommended Seller
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Rod,
Thank you for your kind words and recommendation! We're thrilled to hear you’re happy with our value, selection, and delivery service. It’s great to know you’re enjoying the food, and we truly appreciate your support.
Looking forward to serving you again soon!
Best regards,
Love What You Eat
Such grate quality thanks
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Debbie,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality of our products. Your support means a lot to us, and we look forward to serving you again soon.
Best regards,
Love What You Eat
Very satisfied with everything 👌
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Jean,
Thank you so much for your wonderful feedback! We’re delighted to hear you’re very satisfied with everything. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
Love What You Eat
The kippers ate lush
The kippers thought small are very tasty.
They have been filleted but still have quite a lot of bones in them. A nob of butter in the pack at time of freezing would be helpful
Most enjoyable product I have one most days.
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Malcolm,
Thank you for your feedback! We’re so glad to hear you’re enjoying the kippers and that they’ve become a regular part of your meals.
We appreciate your comments about the size and bones — kippers can be a bit tricky, but we’ll certainly take this into consideration for future improvements. The idea of adding a knob of butter is a great suggestion, and we’ll pass it along to our team!
It’s wonderful to know you’re enjoying the product so much, and we look forward to continuing to provide you with tasty, high-quality options.
Best regards,
Love What You Eat
Antwoord van Love What You Eat Ltd
Dear Alex,
Thank you for your kind words! We’re thrilled to hear you appreciated our personal service — we always strive to make every customer feel valued.
Looking forward to serving you again soon!
Love What You Eat
The frozen fresh fish fillets were very…
The frozen fresh fish fillets were very good. The rest, sorry but never again. The pastie was shocking. The pasta sloppy and unpleasant. I will not be returning.
4 maart 2025
Antwoord van Love What You Eat Ltd
Dear Virginia,
Thank you for your feedback — we appreciate you taking the time to share your experience with us. While we’re glad you enjoyed the fish fillets, we’re truly sorry to hear that the rest of your order didn’t meet your expectations.
We strive to provide high-quality products across our entire range, so it’s disappointing to learn that we fell short. Your comments will be shared with our team to help us improve, and we’d love the opportunity to make things right if you’d be open to it.
Please feel free to reach out to us directly via email — we’d be happy to discuss this further.
Best regards,
Love What You Eat
Customer Relations were all positive!
There were issues with the courier but this was put right in a professional, amicable, and customer focussed way..
as I didn’t have any time constraints on my delivery everything turned out well.
11 februari 2025
Antwoord van Love What You Eat Ltd
Dear Mrs. Chantrell,
Thank you for your kind words and understanding! We’re sorry to hear there were issues with the courier, but we’re glad we could resolve things in a way that left you satisfied.
We always aim to provide professional, customer-focused service, so it’s great to know everything worked out in the end. If you ever need anything in the future, we’re here to help!
Best regards,
Love What You Eat
Great food reasonable prices and…
Great food reasonable prices and outstanding customer service
11 februari 2025
Antwoord van Love What You Eat Ltd
Dear Roger,
Thank you for your wonderful review! We're so pleased to hear that you’re happy with our food, prices, and customer service. Your kind words mean a lot to us, and we look forward to serving you again soon!
We always strive to provide the best quality products at great value, along with a seamless shopping experience. If there’s anything else we can do to make your experience even better, please don’t hesitate to let us know.
Best regards,
Love What You Eat
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.