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Hi, I'm the one with paws, whiskers, and a big, cozy heart. You might call me your pet — but let's be real, I'm family. 🐾 I don't speak Human, but I do understand what love feels like. It's the cozy corner you made just for me. It's the feeling of safety when I curl up nearby. It's the way this house became something more than just walls — it became our home. That's why my human chose Luciphia. It's not just stuff — it's the little things that make me feel safe, comfy, and totally loved. Whether it's where I nap, where I watch the world go by, or where I wait for my next snack… It's made with me in mind. Luciphia gets it. They know I'm not “just a pet.” I'm family. I'm the keeper of joy, the CEO of cuddles, and the heart of this home. Every detail — the softness, the comfort, the thoughtful design — is made for me to feel good, and for my human to feel proud — knowing they chose comfort, quality, and care. (Yeah, I notice. I'm picky like that.) Because when you chose me, you didn't just bring home a pet. You brought home a best friend, a family member, and a little heartbeat that fills this space with love. Together, with Luciphia, we make this space something even better: home. Luciphia. Because I'm family, I'm part of you. 💛🐾
14726 RAMONA AVE NUM E9, 91710, CHINO, Verenigde Staten
4,1
16 reviews
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My couch looks better and is protected from the dog. Very soft and comfortable too.
Antwoord van Luciphiapet
Thank you for your feedback!
We're so glad to hear that our product has made your couch look even better while keeping it protected from your dog, and that you find it soft and comfortable to enjoy. We truly appreciate your support!
Tellement déçue. J’avais pas utilisé cette couverture achetée pour Noël 2024. Je l’ai utilisée cet hiver et en voulant la nettoyer impossible ! Soit disant fait pour les animaux mais impossible d’enlever les poils, une catastrophe et pas du tout imperméable comme écrit. Je déconseille cette marque.
Antwoord van Luciphiapet
Bonjour, nous sommes vraiment désolés d'apprendre votre déception concernant notre couverture. Nous comprenons tout à fait votre frustration, surtout après l'avoir utilisée pour votre animal cet hiver.
Concernant l'imperméabilité, nous sommes surpris car de nombreux clients nous ont donné des retours positifs à ce sujet, et nos couvertures sont testées en amont pour garantir cette caractéristique. Nous prenons votre retour très au sérieux et allons vérifier ce point.
Pour le problème des poils, nous sommes navrés que le nettoyage soit si difficile. Nous aimerions trouver une solution avec vous.
Sachez que nous offrons une garantie de 30 jours pour les échanges et retours. Pour cela, nous vous invitons à contacter notre service client directement par email à l'adresse suivante : service@luciphiapet.com. Ils pourront vous guider pour un échange ou un remboursement.
Nous espérons de tout cœur pouvoir regagner votre confiance. N'hésitez pas à nous écrire, nous sommes là pour vous aider.
I bought these as a donation to the shelters need for blankets for the dogs. The price and quality cannot be beat!
I had them already for my own dogs. I wish there was a matching donation or something if people purchase for shelters. It would be a great promotion.
Antwoord van Luciphiapet
Thank you so much for purchasing our blankets as a donation to local shelters. We're honored to be part of such a generous gesture and so glad you love the quality.
We also truly appreciate your suggestion about a matching donation program for shelter purchases. That's a wonderful idea, and we'll be sharing it with our team for future consideration.
Thank you again for your kindness and support.
I wanted to order 90 plush blankets for the dogs at the animal shelter and needed to know if they could fill the quantity and have them there before Christmas. The responded immediately, got right on it and were so graciously able to get the order delivered on time. Very nice, efficient people and a great product.
Antwoord van Luciphiapet
Thank you so much for your thoughtful review. We’re delighted to hear that our team was able to respond promptly and ensure your order arrived in time for the holidays. It means the world to us that we could play a small part in bringing comfort to the dogs this Christmas. We’re honored to have earned your trust and look forward to supporting your future efforts, whenever you need us.
Antwoord van Luciphiapet
We're so happy to hear you love the softness! Thank you for your kind words—enjoy your blanket!
My puppy loves this & practically puts it on by herself to sleep. I ordered extras recently because I’m afraid if we lose that
Antwoord van Luciphiapet
Thanks for sharing this sweet moment with us! We are so glad that your puppy loves it. Enjoy your life!
Cooper loves the deep pile and he sleeps better too
Antwoord van Luciphiapet
Thanks for your compliment! We are glad to know that the product can meet your expectations!
I love the concept of a waterproof blanket. Perfect for my older dog and a relief for me!
Antwoord van Luciphiapet
Thank you so much for the lovely note! We're so happy to hear you and your dog love the blankets. That's exactly what we aim for – soft, comfortable, and waterproof! Thanks again for your support!
Antwoord van Luciphiapet
Thank you so much for your feedback! We are extremely glad to know that you are satisfied with our delivery and service.
Blankets are as advertised! Doggo loves to nub on it and play tug of war. My one issue is we notice a lot more tufts of material are pulled off these versions, whereas our previous purchases did not seem to have this problem. Trivial, I know.
Dog tested and approved!!
Antwoord van Luciphiapet
Thank you so much for the lovely note and we appreciate your feedback about our product. All of our products are completed the strict quality inspection before shipment. As for the issue, we have informed the relevant department and we will pay more attention to the aspect in the future. Thanks for your support!
no customer service response to email or phone messages.
still waiting from Saturday contacting you.
Antwoord van Luciphiapet
Thank you for reaching out, and we are incredibly sorry for the frustrating experience you've had waiting for a response since Saturday. We completely understand your disappointment, and we sincerely apologize.
We were very concerned to see your message, and our team immediately investigated. After a thorough search of our system, we couldn't find your original email. We suspect a system glitch may have mistakenly filtered it out. We are looking into this to prevent it from happening again.
Our official customer service email is service@luciphiapet.com.
To make sure we get you the help you need right away, a member of our team has already sent you an email. Could you please check your inbox? We would be grateful if you could also check your spam or junk folder.
We truly value you as a customer and are eager to make things right.
Warmly,
I bought some more blankets after I realized how great they are. They do not feel like waterproof blankets and are very soft. My dog loves them!!
Antwoord van Luciphiapet
Thank you so much for the lovely note! We're so happy to hear you and your dog love the blankets. That's exactly what we aim for – soft, comfortable, and waterproof!
Thanks again for being a great customer!
Antwoord van Luciphiapet
Thank you so much for your excellent review! We're thrilled to hear that you love the blankets and were happy with the shipping cost and delivery time.
We appreciate your support and hope you enjoy them for years to come.
Antwoord van Luciphiapet
We're so glad to hear that. Thank you for your feedback!
The blankets were a perfect size for m kitten, very soft, very warm, easy to wash n dry. Just love them and so do the kittens!
Antwoord van Luciphiapet
So glad the blankets are a perfect fit for your kitten! Thank you for the wonderful review and for choosing us. We hope they bring lots of warmth and comfort to your furry friends.
I bought these for our local shelter i was happy with them
Antwoord van Luciphiapet
Thank you so much for your purchase and for supporting your local shelter! We’re so glad to hear you were happy with the items. Your kindness makes a difference! 🐾💙
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