Lucky Onesie Reviews 215

DO NOT ORDER FROM THIS COMPANY! Their communication is terrible! I placed my order on 10/3. My order has been attempted to be delivered for the last week and a half to my office building which is open 24/7. The notes indicate 'no access'. I have tried to contact lucky onesie and SpeedX and everything is AI generated. Praying i get a refund and a response!

They charge nearly $40 for 7-10 business day shipping but will drag their feet when it comes to actually shipping the package out. I’ll be extremely lucky if our costumes get here before Halloween and then I’ll have a couple hundred dollars in pokemon onesies that I otherwise don’t want AND I get to try to figure out another costume for the whole family!

Also there’s something up with these reviews, they all praise the customer service and/or reference being sent a wrong item and Lucky Onesie fixing it. That doesn’t make a lot of sense does it? Are they messing up nearly every order? Everyone here has to contact customer service? This all smells very scammy.

I had a great experience with Lucky onesie! After my 9 year old got his yoshi onesie (which was amazing) in the mail, my 4 year old quickly wanted a Pokemon one. He of course changed his mind after ordering and customer service was so great in helping us make the change. Love the products and the delivery arrived quickly!

I bought 3 onesies for a Halloween costume for my family. They only mailed two and not the childs. When I tried to return them, they didn't provide a return label. They just have me an address to return them to in China, knowing that the shipment would cost more than the item. Really poor service.

We got the kids pikachu, adult meowth, adult gengard, and adult charzard and all were awesome quality and came in a very timely manner! Highly recommend this site as I was super skeptical upon ordering but am now super pleased! Our Pokemon gang will have a blast this Halloween!

The product is a nice thick warm material. It hasn't been worn yet other than to try it on but the zipper works properly. My husband usually wears a 2XL shirt and this XL fits him great. When I emailed to double check shipping they were quick with a response.

Fast shipping! Product will be perfect for Halloween! Only gave it 4 stars because multiple packages shipped and I only received 1 tracking number. I wish I would have received a tracking number for each package. Other than that, items received were as shown!

Really great company. Very communicative. Fast to respond. Had a small hiccup with my order but they where day to respond and fast to fix. Costumes where exceptional quality. Would highly recommend.

Would give zero stars if I could. Ordered my item over 12 days ago, and it still has not shipped. I contacted customer service about this over 4 days ago because I was concerned, and they said it would ship out by Friday at the latest and they would ship my order with express shipping. It is now Satturday night, and the item still has not shipped. Not sure what is going on, but something is definitely up. At this point I will likely need to ask for a refund and order this item from another company (and likely have to pay express shipping to get my item on time for Halloween). This should not be happening. I placed my order for Halloween in September. It is now almost mid-October and it has not shipped yet!

The customer service was great to work with when the wrong package was sent. The onesies are cute and quality of materials are good too.

Honest, fast, and great customer service! My son love his Genhar costume. Well made and definitely looks great!
Thank you for making his Halloween

Lucky Onesie was great to work with for our office group costume! The onesies are cute and comfortable. I’d recommend ordering true to size they run on the large screen side. Thanks again LO team, very communicative and helpful!

Costume was as expected! It’s not easy to find a costume that fits my 6’3 husband, but this one does! We had an issue with shipping (the tracking said the item had an attempted delivery and was returned but they never came). I contacted customer service and they sent us another one and were very helpful.

Love the onesies we got - soft, warm, cozy, even with pockets! We had a small hiccup with me accidentally getting the wrong onesie and their support was timely and resolved the matter immediately. Highly recommend!

Ordered 4 onesies and even though one came in the wrong color, customer service was quick to respond and correct the mistake. Sent me a brand new item and didn’t make me return the wrong one which is a relief. Was mailed and delivered in a timely manner. Great service and products!

This company provided excellent customer service, quick shipping, and amazing products. Highly recommend!!

Ordered a black dragon onesie for my son, as he wanted to be Toothless for Halloween. It came in & it’s perfect! Fits him great & he loves it !!

I ordered 2 Pokémon onesies from lucky onesie and they delivered to the US in less than a week! Not only was the delivery quick but the quality is just as pictured. Honestly what makes this business outstanding is hands down their customer service. They were able to help me exchange one of my orders without hassle, and were very accommodating. I will absolutely be ordering from them again and will be referring family/friends!

I ended up being sent the wrong item. After sending a message to customer service they quickly responded within a day and sent me the correct one at no charge. A+ customer service

I was hesitant to purchase due to expensive shipping costs howerever I am very pleased with my purchase. I purchased two onesies for a Halloween event. The shipping was even faster than I expected. I did receive one incorrect item. Customer service responded to my email in a very timely fashion and remedies the issue very quickly. I had the correct item in hand less than a week later. Overall I would purchase again.