Lucky Onesie Reviews 215

The incorrect onesie was sent and they immediately sent the correct one at no charge. Great customer service! We all love our purchases!

They delivered really quick and are awesome quality. There customer service is quick to reply when I had questions regarding my orders and shipping information. I’ve gotten over 6 now and will probably be back for more…

The selection of Onesies was surprising. My friend was looking for a specific pokemon one before a comicon and he really enjoys it. In his words "It’s really soft with really good fabric" but I also recall him saying he still felt the tail long after taking the Onesie off -haha. Overall it seems the product is great, but I do remember shipping taking quite a bit longer than expected. (it was around the Chinese new year though so I do understand some.) Although when the item arrived long after the estimated shipping that's a bit upsetting. Order was Placed Monday Jan.20th, and it wasn't shipped till Feb.4th- even though according to the L.O. response the CNY was from 25th-4th I feel like our order was unnecessarily delayed.

If I could rate them separately I would give the Item itself 5 star, but shipping a 1 star.

Their product is good but don't pay for express shipping. I paid for express shipping to get their product before an event I was going to but it didn't arrive until 3 days after it was supposed to. I didn't have it for the event and they didn't even repay me the full amount or even half of the amount that shipping costs. They went back and forth with me about it until I got tired of their bs and agree with their small amount they offered me. So unless you are okay with getting it later than you paid for and not getting your money back for it I suggest not paying express shipping and just go with their cheaper option with shipping.

Love the Christmas onesies- they look even better in person and they fit great. We put them through the washing machine and they still look perfect- I’m impressed with the quality at such a good price. Will definitely buy from here again.

The tracking info was sent shortly after my order, however the package didn’t move for weeks. I reached out several times, but the order didn’t arrive for my event. I asked for a refund and was told that shipping costs to china would be extremely high, and they offered me a $10 credit instead! So disappointing, I had to buy a 2nd costume locally and now I have 2

I ordered from this company for the first time recently, we were on a time crunch to buy a pair of onesies for an event and decided to give it a chance and hope for the best. Not only was the whole process of ordering smooth, to our surprise, our orders arrived earlier than expected even with the Chinese New Year holiday taking place. In addition, the quality of the product surpassed my expectations. The whole experience has been absolutely amazing and I will definitely be purchasing from this company again soon.

Good material, I am 5'11 and thicker than some🤣the 2X fits me with room to spare, and it has pockets ♥️this is my 4th attempt on making a review as it keeps restarting but me and my family will be ordering again..I have Jiggly puff and Squirtle for now.

DONT TRUST THESE PEOPLE A FRIEND ORDERED FROM THEM AND NEVER RECEIVED THERE ITEM AND THEY WONT REFUND !!!!

5 Stars for Lucky Onesie for having Our Grinch full costume in time and love it! Thank you

I was skeptical about the outfit, but once I got the Grinch costume I was very pleased with how it fit and the vibrant colors. A little hard to see out, but manageable. Very happy with the purchase and communication with the company during the ordering process

Don’t order from these people they are scam toke my money and send me a fake tracking number then they sent fedex a shipping label without the package And there’s no way to contact them so now I’m lost out of $120. not order from this place.

Reliable customer service!

They respond fairly quickly with any issues and follow through until you receive your order!

The onsies were EXACTLY as pictured, had no weird packaging smell, and are comfortable like a soft blanket. My son is obsessed! They also came super fast like within 5 days fast! I highly reccomend buying from them it's worth it!

So I ordered a Lucky Onesie for my daughter for Halloween, and while the wrong item was initially sent, I have to say I was pleasantly surprised at how Amazing with a capital A the support was. They addressed my emails directly and in a timely manner. I am the biggest skeptic. -- told my wife we probably lost our money, but the opposite was true. They replaced the item; they communicated every step of the way, and it was personal. 5 stars for customer support for a mistake that - hey things happen -- but you fixed it way beyond what i expected.

SCAM - paid for expedited shipping and did not come in time. Unable to get refund.

Had some issues with tracking and then received the wrong one initially. But they were so kind and were able to get the right product to us before we needed it on Halloween! Customer service was top tier.

I ordered my costume a month before Halloween and it arrived 3 days after Halloween.
Super frustrating.
I had to order a different one last minute somewhere else for 3 times the price and now I am stuck with 2 of them.

This company is a scam- no matter the 4 star rating, they do not honor shipping policies that you pay extra for and to hear from customer service, I had to file a complaint with PayPal. Do NOT buy from this company.

At first there was a mistep with my order and I accidently recieved the wrong item, however the team at lucyonesie responded quickly to every inquery and rectified the situation with the utmost understanding and customer service. I recieved the correct order in time and couldn't be more pleased with the product and responses from the company. Would use again for future purchases.