Great service, reliable and fast. Managed to get hold of Office family edition activation codes substantially cheaper than RRP or discount offered by other resellers. I must admit, I had to do a b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We ordered licenses and received them promptly. Very clear instructions. Our Ludos website account and PayPal account have different email addresses, as a security measure Ludos shipped the licenses... Toon meer
Bedrijf heeft geantwoord
After seeing great reviews used this. Unfortunately, due to mix up, someone else ordered same thing as me on this site. Customer service very prompt (within hours) and receiving refund in 5 working... Toon meer
Bedrijf heeft geantwoord
No problems, genuine activation code sent quickly by email. They even got to spot a potential security banana skin. I set up an account with an email address but paid via PayPal account which uses a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ludos Digital is an online video game store. We sell a variety of video game product keys and other digital products, accessible via our website. You can buy for Nintendo Switch, Xbox, PSN and Steam. We're located in London, United Kingdom, and the website accepts payment in GBP and many other currencies via a variety of payment methods.
Contactgegevens
36 Gordon Road, W52AF, London, Verenigd Koninkrijk
- support@ludos.org.uk
- ludos.org.uk
4,6
Uitstekend
336 reviews
Vraagt klanten om een review
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Really bad experience my son ordered…
Really bad experience my son ordered his game we never receive and they took the money.
11 maart 2023
Antwoord van Ludos Digital
Dear Radhika,
We are sorry to hear about the issue you are facing. Please help us understand what went wrong.
According to our records, your order fulfilment that contains your purchase was sent to your email on the 11th Mar 2023 @ 7:07 PM. The purchase was then accessed by you on the same day @ 10.22 PM.
From our side, we can confirm that we have delivered and you have received your order.
If you disagree, please contact us and we will be more that happy to offer support and resend you order.
Kind Regards,
Ludos Support Team
This company is great vary fast service…
This company is great vary fast service got my code vary quick vary happy customer
26 maart 2023
Antwoord van Ludos Digital
Thank for sharing your positive experience. Enjoy your purchase and we look forward for your next orders ^^
Maybe my fault but product not required
Maybe my fault, but the instructions weren't clear and I purchased a license which was for south america. It wasn't any use to me so I bought it elsewhere. I had messaged Ludos first but by time replied I'd already installed other version and their reply that the licence would have been usable in UK. I was unable to return it, so as I'm not able to use it nor want it, I can only leave one star. Instructions need to be clearer.
5 maart 2023
Antwoord van Ludos Digital
Dear Laura,
We are sorry to hear about your experience with us. We assume that your purchase was the product McAfee Total Protection.
We believe that the product description clearly states the following: "When activating your key, you may see a region that is different from your region, this does NOT mean something is wrong with the key, and it will work normally in your region."
We are sorry that you missed reading that before purchasing and redeeming other products. The product code can still be used so keep it and redeem it when required.
Unfortunately, we could not accept a return as the code was valid and was already viewed/ accessed by you. We cannot and don't resell pre-owned/ already viewed codes.
We ask if you could kindly amend your scoring as it was not our fault. Thanks in advance.
Easy to use
Easy to use. From ordering to reviving the product key it was very smooth. Will definitely be ordering from Ludos again
23 maart 2023
Antwoord van Ludos Digital
Thanks for your review. We promise to keep it up and we look forward to your next order. Enjoy your purchase ^^
Easy purchase and registration of MS…
Easy purchase and registration of MS office 365 family licence
21 maart 2023
Antwoord van Ludos Digital
Glad to hear about your positive experience. We hope to deal with you again soon.
Fantastic service
Fantastic service, saved me £35 and I got the code in about an hour I would 100% recommend to anyone
10 maart 2023
Antwoord van Ludos Digital
Many thanks for your kind review. Enjoy your purchase ^^
Buyer beware
I bought anti-virus software. When I put in the product key to McAffee website was asked to chose region all of which were in South America. Because I couldn't see UK I tried again and same thing happened, so didn't trust product and bought it from somewhere else. In meantime raised a return case, and was told could use it in UK although this was actually at bottom of screen. Although I've not used the product and don't need it, return has been refused. The fact that software can't be supplied from my own country sounds dodgy anyway.
The link to the manual also related to gaming consoles not McAfee.
6 maart 2023
Review zonder uitnodiging
Antwoord van Ludos Digital
Dear John,
We are sad to hear about your experience.
To clarify a few points, McAfee Total Protection codes which we sell work globally. The region may appear differently than UK, but that does not mean it won't work in the UK. We mention this in our product description too which you can consult. You could have contacted us immediately about the issue and we would have pointed that for you. We are so sorry but you did not need to purchase any other code.
Your return request was declined because the valid code was revealed and accessed. We cannot accept a return in this case as we cannot and we don't resell pre-owned or already viewed codes. Otherwise, the return request would have been accepted based on our return policy.
We are not sure about the link to the manual you mentioned. Kindly provide us with the link and we will investigate that. If you are referring to the link to our support page that was in your fulfilment email, the linked page has an Activation guide for McAfee at the bottom of it after the Activation guide for other products.
We look forward to hearing back from you and we hope that you would amend your feedback score. Have a lovely day.
Excellent Service
Excellent service. I would definitely encourage anyone to purchase from this company. Customer Service is excellent too. Products are genuine and a fraction of the price from any other place. Well worth it. You will not be disappointed.
2 maart 2023
Antwoord van Ludos Digital
We are glad to hear about your positive experience with us. Enjoy your purchase and we look forward for your future orders ^^
Antwoord van Ludos Digital
Glad to hear about your positive experiance with us. Enjoy your purchase and we hope to deal with you again in the near future ^^
Great prices and service as always!
17 februari 2023
Antwoord van Ludos Digital
Many thanks for your kind review. We hope to deal with you again in the near future. Enjoy your purchase ^^
Antwoord van Ludos Digital
Many thanks for the kind review. We hope to deal with you again in the near future ^^
Antwoord van Ludos Digital
Many thanks for your review. Enjoy your purchase ^^
Fast service and good communication
We ordered licenses and received them promptly. Very clear instructions. Our Ludos website account and PayPal account have different email addresses, as a security measure Ludos shipped the licenses to our PayPal email address. This makes sense as a security measure to prevent fraud. They communicated this to us clearly via email so there were no surprises.
We registered our new license keys flawlessly, it was very easy and straight forward.
Thank you Ludos - great service, please keep it up and we will be happy to regularly buy from you.
12 februari 2023
Antwoord van Ludos Digital
Thanks a lot for your kind and detailed review of our service. You are very welcome and we hope to deal with you again soon. All the best
Office 365 Family 12 month subscription
Great prices and exactly as advertised (honest prices and products, including the notes about split product codes etc.)
Great service
31 januari 2023
Antwoord van Ludos Digital
Glad to hear your positive thoughts of our service. It always motivates us to continue to provide the best service our customers deserve. Enjoy your purchase and we hope to deal with you again in the near future.
Office 365 Family UK - worked perfectly
Simple purchase of Office 365 Family UK - worked well (provided 2 x 6 month codes that worked perfectly). codes where recieved about 10 minutes after my order was placed (Friday afternoon in business hours).
27 januari 2023
Antwoord van Ludos Digital
Always glad to have met our customers' expectations. We thank you for your kind review and we hope deal with you again in the near future.
Antwoord van Ludos Digital
Many thanks for your kind review. We hope to serve you again in the near future.
Excellent
Excellent. Have used several times now and never had any problems.
Would definitely use again.
15 januari 2023
Antwoord van Ludos Digital
Thanks a lot for your kind review. We look forward for your next order ^^
Great price and quick delivery
12 december 2022
Antwoord van Ludos Digital
Thanks for your kind review. Enjoy your purchase :)
Excellent customer service
Excellent service and fast response. Had an issue with part of my order but it was resolved extremely quickly. Very happy to recommend and will definitely use Ludos again!
2 januari 2023
Antwoord van Ludos Digital
Many thanks for your kind review of your experience with us.
Thanks to your cooperation and providing the required information, we were able to sort out the issue as quickly as we did.
Enjoy your purchase and we hope to deal with you again in the near future ^^
Antwoord van Ludos Digital
Thanks for your kind review. Enjoy your purchase ^^
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