Can't recommend their pillows enough. We have the prestige bamboo pillow and it's the most comfortable pillow as you can adjust the comfort level. The company is so professional and their products are... Toon meer
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Lees wat reviewers zeggen
Finally a pillow case I can trust! Natural fibres and amazingly comfortable so I can sleep well knowing it’s better for my skin and hair
Bought the Luff Sleep Grey King Duvet Set and Grey King Fitted Sheet at Milton Keynes Costco today. The quality and fabric feel very soft and comfortable. Special thanks to Sambina, the promoter,... Toon meer
I was persuaded by the website to order the Pressure relief bamboo spring pillow, costing a lot more than I ever thought I would spend on a pillow. From the first night sleeping on it, I knew it was a... Toon meer
Bedrijfsgegevens
- Beddenwinkel
- ook in
- Bedwinkel
- Gezondheids- en schoonheidsartikelen winkel
- Matrassenwinkel
- Slaapkamermeubilair winkel
Over Luff
Geschreven door het bedrijf
Nothing matters more to us than your sleep. That's why Luff creates exceptional sleep products that have a positive impact on people and the planet. More breathable and softer than Egyptian cotton, our beautifully crafted bamboo pillows, UK-made mattresses and award-winning bedding help transform people's lives one sleep at a time.
Your Sleep | Your Health | Your Planet
Your Sleep | Your Health | Your Planet
Why customers choose Luff
Geschreven door het bedrijf
- It's time to: Luff Your Sleep, Your Health, Your Planet
- From mattresses and pillows to bedding, Luff is designed around comfort and improving your health, physically and mentally, with helpful UK customer care before and after your order.
200-night mattress trial
Experience Feeling the Luff in your own home risk free
Choosing a mattress online should feel safe. Luff mattresses include a 200-night home trial, so you can sleep on it properly before deciding.
Full trial, return, warranty and delivery terms apply and are shown on luffsleep.com.
It is time to invest in you.
Contactgegevens
4th Floor, EC3M 5JD, London, Verenigd Koninkrijk
- hello@luffsleep.co.uk
- luffsleep.com
4,6
Uitstekend
201 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Luff
Thank you for taking the time to leave a review. We're sorry to hear that the pillow hasn't been cool enough for you.
We'd be happy to look into your experience further. Please contact us at hello@luffsleep.co.uk with your order number, and a member of our team will be happy to help.
Kind regards,
The Luff Sleep Team
Comfortable pillows …
Great online ordering and the pillows are perfect and really comfortable
6 mei 2026
Antwoord van Luff
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that you are enjoying your Bamboo Honeycomb Pillow and that it is making a positive difference to your sleep experience.
At Luff Sleep, we believe that quality sleep is one of the most important pillars of overall health and wellbeing. That's why we are passionate about creating products that help our customers achieve a more comfortable and restorative night's sleep.
Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.
Kind regards,
The Luff Sleep Team
I ordered the Silver Lining Bamboo Silk Bedding
I ordered the Silver Lining Bamboo Silk Bedding and they are divine! So smooth and soft but don't have that slippery feel that some silk sheets have. I got the duvet set in white and it came with matching pillow cases. Feels so comfy and luxurious on my skin. It's only been a few days but I do notice it has already improved the redness on my face in the morning. Will be ordering the grey set for my guest room next!
1 juni 2026
Review zonder uitnodiging
Antwoord van Luff
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that you are enjoying your Silver Lining® Organic Bamboo Bedding and that it is making a positive difference to your sleep experience.
At Luff Sleep, we believe that quality sleep is one of the most important pillars of overall health and wellbeing. That's why we are passionate about creating products that help our customers achieve a more comfortable and restorative night's sleep.
Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.
Kind regards,
The Luff Sleep Team
Antwoord van Luff
Hi,
Thank you for your feedback. We're sorry to hear that the pillow hasn't met your expectations.
Would you mind contacting us at hello@luffsleep.co.uk with your order number and confirming which pillow you purchased? We'd love the opportunity to better understand your experience and see if we can help.
Cooling is a subjective experience and can vary depending on factors such as room temperature, bedding, and individual sleeping preferences. That said, we understand that what matters most is how the product performs for you personally.
We'd also like to clarify that all of our pillows are covered by our 100-night sleep trial. If you're not completely satisfied, you're welcome to return the pillow for a full refund within this period.
If you reach out to us directly, we'll do everything we can to ensure you're completely satisfied.
Kind regards,
The Luff Sleep Team
Pillow is not very cooling
Pillow is not very cooling. It’s cool for all of 2 minutes. Not very happy and cannot return :(. I would avoid
26 mei 2026
Review zonder uitnodiging
Antwoord van Luff
Hi,
Thank you for taking the time to leave a review. We're sorry to hear that the pillow hasn't met your expectations.
We'd like to clarify that all of our pillows are covered by our 100-night sleep trial. If you're genuinely not satisfied with your purchase within this period for any reason, you're welcome to return it for a full refund. We have complete confidence in our products, which is why we offer this policy to every customer.
We'd also be happy to look into your experience further and see if there may be a suitable solution for you. Please contact us at hello@luffsleep.co.uk with your order number, and a member of our team will be happy to help.
Kind regards,
The Luff Sleep Team
Very prompt delivery
Very prompt delivery, just in time for the mini heatwave. The bedding seemed good at helping me stay cool.
19 mei 2026
Antwoord van Luff
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that you are enjoying your Silver Lining® Organic Bamboo Bedding and that it is making a positive difference to your sleep experience.
At Luff Sleep, we believe that quality sleep is one of the most important pillars of overall health and wellbeing. That's why we are passionate about creating products that help our customers achieve a more comfortable and restorative night's sleep.
Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.
Kind regards,
The Luff Sleep Team
Luff company is great to deal with
Luff company is great to deal with. My Mattress topper came quickly and well packed.
I love my matteress topper.
I have an expensive mattress but something was missing, I wanted my bed to feel softer and more moulded to my body.
After my purchase. My bed is soooooo dreamy. Well worth the investment. My back and joints no longer hurt. All round, I love it.
18 mei 2026
Antwoord van Luff
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that you are enjoying your Prestige Bamboo Mattress Topper and that it is making a positive difference to your sleep experience.
At Luff Sleep, we believe that quality sleep is one of the most important pillars of overall health and wellbeing. That's why we are passionate about creating products that help our customers achieve a more comfortable and restorative night's sleep.
Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.
Kind regards,
The Luff Sleep Team
Antwoord van Luff
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that your delivery was quick and you had a great experience.
Thank you again for your support and for choosing Luff Sleep. Your feedback means a great deal to us.
Kind regards,
The Luff Sleep Team
Women promoting the pillows in Costco…
Women promoting the pillows in Costco Gateshead was very rude. Will not be purchasing as her attitude was disgraceful
10 mei 2026
Review zonder uitnodiging
Antwoord van Luff
Hi Paige, we're very sorry to hear this. Our Gateshead Costco demonstrators regularly get very positive feedback from everyone so this is very unusual. Please email us hello@luffsleep.co.uk so we can understand in more detail what happened and make it right for you. Thank you!
Great quality product, offering outstanding customer service.k you for sorting all the issues we…
Thank you for sorting all the issues we have encountered over the last few months in a professional, friendly and helpful manner.
I am more than happy to recommend Luff as a good quality product, offering outstanding customer service.
Please pass on my comments to the Management team at Luff.
7 april 2026
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear Alan, thank you very much for taking the time to write a review!
I hope you have a truly amazing sleep for many years.
Best regards,
Stephen - Founder of the Luff Dream Team
I’ve been using the Luff honeycomb…
I’ve been using the Luff honeycomb pillow for a little while now and have genuinely noticed a difference in my sleep. It feels really supportive without being too firm, and I’ve had far less neck stiffness in the mornings. I like that it has a breathable honeycomb layer, which seems to help keep it cooler through the night, and it holds its shape well too. It’s one of those things you don’t think about replacing, but it’s actually made a bigger difference than I expected. Really happy with it so far.
20 maart 2026
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear, thank you Hannah!
I had bought a Small Bamboo pillow for…
I had bought a Small Bamboo pillow for my 6 year old Great Grandson which he loves and keep him cool,I had to buy another Small Bamboo pillow his Sister MY Great Granddaughter who is 7 year old these have been a great buy thank you so much for all your help 😀
14 maart 2026
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear Christine, thank you very much for taking the time to write a review!
I hope they continue to love the pillows. If you need any more bedding for family or for yourself you can visit our website luffsleep.co.uk
Best regards,
Stephen - Founder of the Luff Dream Team
Above & beyond!
Truly amazing company with incredibly efficient and friendly 'bend over backwards to help' customer service. Ceri thank you for all your help every step of the way: from inquiring about the mattress, to payment and ordering and to updates about its being made and arrival. I cannot recommend Luff/ Luffsleep highly enough. With their money back satisfaction guarantee you cannot lose out too, so that gives confidence to order.
2 februari 2026
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear Connie, thank you very much for taking the time to write a review and also for highlighting Ceri's excellent service.
I hope you have a truly amazing sleep for many years.
Best regards,
Stephen - Founder of the Luff Dream Team
A Customer for Life – Thanks to Ceri
I was already a customer of Luff Bedding, but after my recent experience with Ceri, they’ve secured me for life.
The level of customer service I received was genuinely exceptional. Ceri went above and beyond in a way that you just don’t see anymore — responsive, professional, knowledgeable, and actually cared about getting everything right. It felt personal, not transactional.
As for the bedding itself, it’s absolutely faultless. The quality, the comfort, the finish, the style — everything is premium and exactly as described. You can tell this is a company that takes pride in what they produce.
Outstanding product. Outstanding service. Ceri is a credit to the business.
Highly recommend
18 februari 2026
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear Dominic, thank you very much for taking the time to write a review and also for highlighting Ceri's excellent service.
I love that you are enjoying the bedding so much, it makes the years of product development worth the effort!
I hope you have a truly amazing sleep for many years.
Best regards,
Stephen - Founder of the Luff Dream Team
Feeling is believing...
I recently tried Luff's new SilverLining bedding and their Bamboo Honeycomb pillow and was very impressed with them both. The bedding was great quality and felt super soft. The pillow was perfect for sleeping on either my front or side. Would definitely recommend.
15 januari 2026
Review zonder uitnodiging
Antwoord van Luff
This is great to hear, thank you for the review!
Poor pillow
I can’t give this pillow a good review.
I don’t find it comfortable. I have adjusted it so many times but still not comfortable. I thought I would give it a good go so have had it over the 100 day trial. I washed the outer cover which is now full off holes. I will be returning as faulty. After I did this review on luff adjustable pillow. There customer service reached out to me. And offered me a choice of pillow. The replacement is much better than the original adjustable . Great customer service. 
17 januari 2026
Review zonder uitnodiging
Antwoord van Luff
Hi Kenneth, really sorry to hear you didn't get on with the pillow. Please drop us an email to hello@luffsleep.co.uk and we will exchange it for you for free with another one.
Purchased two of the pillows and they are amazing
Purchased two of the pillows and they are the best we’ve ever had
As am very deaf and have to wear hearing aids these pillows are amazing it means when I take out hearing aids and go to bed I can sleep on my side( can’t sleep on back) and due to these pillows design I can still hear a little and don’t feel so isolated and now sleep so much better and can’t thank luff enough ❤️
1 november 2025
Review zonder uitnodiging
Antwoord van Luff
Great to hear Diane, thank you so much for taking the time to write a review!
We love our new mattress
We love our new mattress. Great quality product.
Excellent customer care from order to delivery.
I highly recommend Luff
9 december 2025
Review zonder uitnodiging
Antwoord van Luff
This is wonderful to hear Sarah, thank you very much for taking the time to write a review.
I hope you have a truly amazing sleep for many years.
Best regards,
Stephen - Founder of Luff Sleep
Luffsleep is new to me
Luffsleep is new to me. But having purchased one of their products - The adjustable luxury pillow I can say it it is the best pillow I have ever purchased in my life. Great customer service!
5 december 2025
Review zonder uitnodiging
First Class Customer Service
We purchased this product from Costco which was on offer.
After an initial incident with the wrong mattress being delivered - I can say that the customer service for this company is outstanding.
Ceri was incredibly efficient in ensuring that the order was rectified- the wrong mattress collected and new one delivered a few days later.
I would highly recommended this product- we are very pleased with the mattress and the supporting customer service.
20 november 2025
Review zonder uitnodiging
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