I love this brand! I get the clip ins and my last bundle lasted almost a year. They’re not $500+ extensions but they definitely work for a while. They’re soft, easy to wash, easy to style, and the cli... Toon meer
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Lees wat reviewers zeggen
contact très facile et rapide via WhatsApp pour l'envoi de ma commande. j'ai beaucoup apprécié cette proximité car il est difficile de rentrer en contact avec les vendeurs en général. la livraison a... Toon meer
I was initially worried, the pricing was affordable and the images looked too good to be true. After receiving my order, I was very pleased with the fit and length. The quality was excellent and I’ve... Toon meer
I Ordered two different bundles of hair both different colors but when I received the items both were the exact same colors. I requested a refund & a return address/return label to return the items be... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Contactgegevens
China
- lumierehairs.com
3,6
Gemiddeld
151 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I never received my order
I never received my order after 10 days
29 oktober 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
The hair is not at all as pictured or…
The hair is not at all as pictured or described. Hassle to try return, they ask for pictured measurements etc and offered $18 which is pointless. The hair feels and looks synthetic, would not recommend .
18 oktober 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Did not receive my item.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Got my order on time and I love the wig…
Got my order on time and I love the wig I purchased.
26 oktober 2025
Review zonder uitnodiging
Buyer Beware, They're Deceiving Us into Buying Fake Hair!
Do not buy their fake synthetic, threaded, processed, chemically treated bundles. This is not real hair and I have wasted $323.97 on 2 orders. This should be illegal! I hate being deceived like this. It is so hard to find real colored hair bundles out here. I can't even curl this hair and it's a hot synthetic frizzy mess! I am so mad because I was so excited over nothing, my hair appt was rescheduled twice because of my stylist. Now the bundles were sewn in (10/12/25) and this looks awful! A frizzy nightmare! I'm using my slick stick for now, but I hate feeling robbed like this. They should be shutdown or not allowed to conduct business with the U.S.
I paid $258.31 and $65.66 including shipping protection for both orders:
lumiere Color #30 body wave 4 Bundles 100% Virgin Human Hair Extension (16 16 16 16)
lumiere Color #33 body wave 4 Bundles 100% Virgin Human Hair Extension (16 16 16 16)
2nd order - 1 bundle of 350 Ginger Color 1 Piece Loose Wave Bundle Human Hair Extension (16 inches). $65.66
10 september 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
It’s about 2 weeks to receive your hair…
13 oktober 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a cliam with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. 💛
Warm regards,
Lumiere Hair Customer Support Team
Brianca Banks
I love the hair it’s so soft and pretty I can’t wait to wear it this my first time order from this website I love the hair can’t wait to order another one soon and it truth length 30inches
7 oktober 2025
Review zonder uitnodiging
When the hair came it was packaged…
When the hair came it was packaged neatly and it was good quality. It's a little different than I was expecting but it's still great hair.
7 oktober 2025
Review zonder uitnodiging
BEWARE do not buy if you're looking for human hair
Delivery was way too long. But the hair is nice. Not Remy but ok. it did not smell but it also is not soft. I had to add a little oil to give it a little life. The color is not #4 brown it is more like a #33 auburn. The lengths seemed smaller than advertised. I will update in a month after I see how it wears.
UPDATE : I had to pull it into a ponytail after week 2 because it keeps matting up like a sheeps butt. I now have to go to the local store to get the real human hair. Never will I buy from here again. BEWARE.
TRIED TO CHANGE TO ONE STAR
4 oktober 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a cliam with your package.
Because it's one highlights color hair, the color difference is normal.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
I recommend this hair 100% I would recommend this hair 100% it is a very…
I recommend this hair 100% it is a very nice hair soft to handle really, I have no complaints😍😍😍😀😀
28 september 2025
Review zonder uitnodiging
I order a wig and they sent me another…
I order a wig and they sent me another product and now giving me a hard time to return
15 september 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
There might be some misunderstanding about the hair product.
Please contact our after-sale support team if necessary, we help you fix it out well and process the return, as long as the hair product is same original style now.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Have not gotten an update on my…
Have not gotten an update on my shipping and has not had any updates since August 31, 2025. And still has not received my package.
9 september 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
Usually the shipping takes few days to arrive, but the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.
Please contact our after-sale support team if necessary, we help you fix it out well
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Answered any questions I had took a lil…
Answered any questions I had took a lil longer then the 8 days to receive order but happy with the communication and that it came in time for my event will be ordering again
26 augustus 2025
Review zonder uitnodiging
Exciting shopping spree
The process was smooth. There are many categories to choose from. Was particularly excited on delivery.
20 augustus 2025
Review zonder uitnodiging
My install came fast!
20 augustus 2025
Review zonder uitnodiging
I’ve emailed customer service twice
I’ve emailed customer service twice. There was no response. I was attempting to return the hair. I received the wrong size.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Lumierehairs
Hello,
We’re truly sorry for the slow response and for the frustration this situation has caused.
There might be some misunderstanding about the hair product.
Please contact our after-sale support team if necessary, we help you fix it out well and process the return & exchange, as long as the hair product is same original style now.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Bad Business
1. Delivery took forever, it’s from China.
2. Wig smelled bad
3. The hair density was too low, I might as well glue one string of hair to my head.
4. Customer service was UNRESPONSIVE when I inquired for a return multiple times.
I do not recommend this company!
2 augustus 2025
Review zonder uitnodiging
Very Satisfied
I ordered blonde wig from Lumierehairs and it came very full with minimal shedding. I can’t wait to install and I will be purchasing again.
16 juli 2025
Review zonder uitnodiging
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