You guys I'm lost for words the baguette diamonds on my chain makes me look like a boss n I'm very happy with my chain good job luminary is the plug
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Received my fine art in quick time. The service was excellent from the day I placed the order to it arriving to my hands. Thank you so much. Really it’s proper. No fault whatsoever
Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Toon meer
My order arrived right on schedule and the customer support was really quick and efficient. The jewelry piece was also really high quality! By the way, it could be helpful for their business to hire s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
South African Luxury Hip Hop Jewellery
Contactgegevens
15 Harriet Crescent, 2191, Johannesburg, Zuid-Afrika
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,8
Uitstekend
446 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Custom Pendant review
The quality of the final product is outstanding. Nice packaging as well.
28 mei 2025
Antwoord van LUMINARY
Thank you so much for your kind words! We’re so glad you love the quality and packaging — every detail matters to us. We appreciate your support and hope you enjoy your piece.
Awesome experience even greater product.
2 juni 2025
Antwoord van LUMINARY
Thanks for the awesome review Keketso!
I had a good experience with luminary
13 mei 2025
Antwoord van LUMINARY
Thank you for the great feedback!
Misleading information and nowhere to…
Misleading information and nowhere to log an exchange!
7 mei 2025
Antwoord van LUMINARY
Hi Charlene,
As per our response on your previous review, there is a clear product description tab, which displays the material that the respective item is made from.
We do indeed offer exchanges as per our exchanges policy, which is indeed on our website (within a 14 day exchange period)
Exchanges can be logged directly to our email or WhatsApp line. Link to information on our exchange policy: https://www.luminaryjewellery.com/pages/returnsandexchanges
The quality of the jewelry is top tier…
The quality of the jewelry is top tier and the service was top notch
5 mei 2025
Antwoord van LUMINARY
We appreciate the great feedback! To many more, Nkosinathi. Thank you fam!
Had a great experience with Luminary…
Had a great experience with Luminary who helped me finalize my order and stayed in touch all the way to delivery
30 april 2025
Antwoord van LUMINARY
That's the way we do it. Ensuring a smooth and quick process from the start, to the end. Thanks Vincent!
Great product!
29 april 2025
Antwoord van LUMINARY
We always ensure the best quality across the board on all our products that we stock.
Antwoord van LUMINARY
Your feedback is highly appreciated fam! We hope to see you soon again.
Superb support
Superb support, you will never go wrong. They are honest and reliable they kept giving me detailed updates of my piece
16 april 2025
Antwoord van LUMINARY
This is the #LuminaryLevel. We pride ourselves in ensuring customer satisfaction. Thanks Humbulani!
Shopping at Luminary is always a great…
Shopping at Luminary is always a great experience, their communication is excellent and they always under promise and over deliver!
14 april 2025
Antwoord van LUMINARY
Your great review is highly appreciated! Thank you very much Chelsea.
Great Experience
What a great experience working with the Luminary team. Super responsive throughout the whole purchasing process and any questions I had were answered immediately. I highly recommend this company and I definitely will be coming back to shop with Luminary again. Really amazing service thank you guys
25 april 2025
Review zonder uitnodiging
Antwoord van LUMINARY
Gareth, your great feedback is highly appreciated. We're glad we could assist you with your requested items. Have a good one!
Great experience dealing with luminary
Great experience dealing with the Luminary team.
Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced within the blink of an eye with no huss or fuss.
I wish all service based departments were this friendly & efficient. Great experience!
10 april 2025
Review zonder uitnodiging
Antwoord van LUMINARY
We always ensure our customers are satisfied and happy. This is our biggest priority at Luminary. Customer first. Thank you again, Charlton!
The wait for the chain was worth it❄️❄️
7 april 2025
Antwoord van LUMINARY
Say no more! To many more purchases. Thanks Lebohang.
Antwoord van LUMINARY
Thanks Mfundo! We're so glad we could assist you.
Fast Delivery
I ordered the 8mm chain for my partner's birthday. The chain is beautiful and suits him well.
10 maart 2025
Antwoord van LUMINARY
Thank you so much for the great feedback.
Excellent service
Quality products. When I wanted to exchange an item and left a message on their website, I was contacted on the same day via WhatsApp and kept up to date with the steps to follow and courier arrangements.
3 maart 2025
Antwoord van LUMINARY
Thank you for the great feedback! That's the Luminary Level.
Happy
Happy with my purchase. Sent a message with a query about product I was interested in and was replied to very quickly in the same day. Was assisted throughout, good service. Quick delivery
4 maart 2025
Antwoord van LUMINARY
We're so glad we could assist you in time. We pride ourselves in getting your order to you as quick as possible.
Great interaction
Great interaction. I was always kept up to date with the progress of my order. I had specific needs & it was fulfilled by Jake. Jake is indeed a feather in the Luminary hat. Keep up the great work.
18 maart 2025
Antwoord van LUMINARY
Eldie, we appreciate your constant support and orders! To many more.
Great professional service from Jake
Great professional service from Jake. Always kept me up to date with my orders. He also goes the extra mile to supply the product and sizes that I requested. Jake you are indeed a feather in the hat of the Luminary Family.I commend you for that and keep up the good work. Many Thanks ELDIE MARAIS
11 maart 2025
Review zonder uitnodiging
Antwoord van LUMINARY
We exist for reviews like this. Thank you very much, Eldie. We appreciate your ongoing support. We thank you and to many more orders! More drip incoming.
I am over the moon!
I ordered on Monday night, I was assured that I’ll get my jewellery by/before Friday. It arrived on Wednesday. This was a gift for someone and wow I got it on time. The service I got is perfect!!!
25 februari 2025
Antwoord van LUMINARY
That's the #LuminaryLevel - we cannot thank you enough, Karabo. To many more!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.