Banner for Lunn's Jewellers

Lunn's Jewellers Reviews 387

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From first contact with Lunn's Jewellers to the actual purchase I was impressed with their organisation. They kept me informed at every step of the process, ensured that my purchase would fulfil my... Toon meer

Beoordeeld met 5 van de 5 sterren

Lunns are first class all the time. My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025. The welcome is lovely and the coffee beautiful. S... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an exceptional experience at Lunn’s Victoria Square when choosing an engagement ring. From the moment we walked in Martine made the whole process feel relaxed, special and completely stress-fre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today I happened to be passing Lunn's Rolex store and popped in after seeing an incredible variety of watches in the window. Once inside, I was privileged to spend over an hour with Morgen, who shared... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juwelier
  2. Diamanthandelaar
  3. Sieradenontwerper
  4. Sieradengraveur
  5. Horlogereparatieservice
  6. Horlogerie

Geschreven door het bedrijf

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

387 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Visit to Lunns in Queen’s Arcade

Well looked after and was offered a good selection of alternatives for what I had in mind for my wife’s birthday.
Very professional in all respects.

27 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi John,
Thank you for your 5 kind star review. We are delighted you were satisfied with our product offering, and look forward to seeing you again in the near future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Top Class Experience!

The staff were really professional and extremely friendly and the overall experience was top class. I was greeted at the door when I entered the store, offered drinks and snacks and the lady to assisted me was really friendly and knowledgeable about the product I was buying.

27 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Glenn,
Thank you for your kind 5 star review. We are glad to hear you recieved such friendly and knowlegable service, and we look forward to seeing you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Eternity ring 💍

We purchased an eternity rings from Lunn's.
From our first visit we found our experience was very good,staff were very friendly, knowledgeable and the ambience was just perfect.

18 juli 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Cecelia,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and look forward to seeing you again soon. We hope you enjoy your new pieces of jewellery!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Extremely welcoming and treated with…

Extremely welcoming and treated with kindness throughout, Claire was not pushy in the sale but explaining everything in a very professional way.

13 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Gerald,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Pamela,
Thank you for your kind 5 star review. We will be sure to pass your message on to Amber, and look forward to seeing you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Great place to shop for top brands of…

Great place to shop for top brands of watches they do know how to look after their customers great shopping experience when looking for high end watches

15 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi John,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and look forward to welcoming you back soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Great service

Great service and delivery was early

1 oktober 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Timothy,
Thank you for your kind 5 star review. We are very pleased to hear you had such a positive experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Exceptional

I love the selection of watches available as I am a keen collector of watches and am never disappointed. I recently purchased a Tudor watch and am delighted with it. I will definitely buy more from Lunn’s. The customer service and care is exceptional.

30 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you are always satisfied with our product offering. We hope you enjoy your new TUDOR timepiece, and look forward to seeing you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

A truly personalised, customer-first luxury experience.

The people at Lunn's are your greatest asset as I truly feel like a valued customer and enjoy every interaction. The Victoria Square team is amazing, and in particular Dawn's ability to build relationships and keep me engaged even when I am not physically in the store is second to none. The magazines/brochures with the hand written personalised notes, the keeping in touch messages, event invites, and the warm and unhurried in-store experience all add up to real luxury relationship. Love dealing with Lunn's.

29 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Micheál,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our Victoria Square store, particularly with Dawn. We will be sure to pass this message on to her. We look forward to seeing you again in the near future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Great experience.

Great customer care.polite and effective in doing there jobs.felt relaxed and cared for as soon as we walked through the door.
Explained all about the watches that I needed to know ,how it worked ,the reducing of the size of the strap,that they covered the sorting of the guarantee which was huge for me.loved the time I spent there.big thanks to the gent who served me on the 3 occasions me and my wife spent there.

23 juli 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Demond,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to seeing you again soon!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Excellent friendly service in Omega

Excellent friendly service in Omega. Conor and Aiden were very helpful.

1 oktober 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Philip,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom - and will be sure to pass this message on to Conor and Aidan. We look forward to seeing you again in the future.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience, very knowledgeable team, and great customer service.

20 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Paddy,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to dealing with you in the future.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

I do not normally write reviews but…

I do not normally write reviews but felt compelled to after visiting Lunn's last Saturday. Luke was excellent from start to finish, a combination of consumate professionalism and a deep knowledge of Rolex. He was incredibly patient in answering my Qs and then during a Facetime call to my wife to inform our decision. This enabled a 31mm Datejust purchase all on the same day. HUGE thank you not just on the day, but also your follow up to the purchase. The watch is fabulous and did exactly what I hoped for

4 oktober 2025
Review zonder uitnodiging
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Ian,
Thank you for taking the time to leave your review. We are delighted you felt you had a 5 star experience, and will pass your message on to the team - especially Luke. We hope you enjoy your new timepiece, and look forward to welcoming you back in store in the future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Lunns great local jewellers

Went to buy a Tudor watch and from the online team to Brett in the shop it couldn't have been smoother,great customer service and you are made to feel like nothing is too much trouble.

27 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and will be sure to pass this message on to Brett. We look forward to seeing you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Excellent Service

I telephoned Omega shop in the Arcade and talked to Travis, he made the experience of buying an Omega Speedmaster very easy. He is very knowledgeable about the intricacies of the watch and made the purchase very enjoyable.

3 oktober 2025
Review zonder uitnodiging
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi W. & J. Chambers,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience instore, and we will be sure to pass your message on to Travis.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Lovely experience

Lovely experience, really professional and friendly. I felt like this was a standard purchase but they made it feel really special. I was going in to collect something I purchased online but they didn’t just hand it over, they sat down and took the time to show the product and make sure I was comfortable with it. Would definitely go back and have been actively looking for my next purchase from Lunns.

30 juli 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Stiofan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and will be sure to pass your appreciation onto the team. We look forward to dealing with you again soon.
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Pre Owned Watch

Very quick, responsive, courteous and patient service.
Everything delivered safely and on time.

23 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hello,
Thank you for your kind 5 star review. We are delighted to hear you had a positive experience with us online, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Highly recommend

Went to Lunns yesterday with my husband to purchase a special ring. What a lovely warm & memorable experience. High quality jewellers are often stuffy & intimidating but not this one. From the lovely doorman to delightful & patient Amber we were treated so beautifully. Came away with a georgous ring & happy memories of the time choosing it. Did I mention the chocs & a glass of champagne?

26 september 2025
Review zonder uitnodiging
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Joan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store with Amber. We will be sure to pass this message on to her. We look forward to welcoming you back soon - and hope you enjoy your beautiful new ring!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service

12 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a nice experience with us and look forward to welcoming you back in the future!
Best wishes, Lunn's

Beoordeeld met 5 van de 5 sterren

Great to deal with fast delivery no…

Great to deal with fast delivery no issues at all

2 september 2025
Logo Lunn's Jewellers

Antwoord van Lunn's Jewellers

Hi Shane,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer