Luxaflex Australia - Nicholls Interiors Reviews 

31
TrustScore 4.5 uit 5

4,6

159 Martin Street, 3186 Brighton, VIC, AU


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The ease and prompt assessment of what needed to be done was seamless and simple. Our lovely rep provided some great ideas. Our final product after installation is stunning.

Beoordeeld met 5 van de 5 sterren

From start to finish this was an enjoyable process ... Kathryn's knowledge of the product was fantastic and the result was perfect. Kathryn sent two different colours which both could have worked...... Toon meer

Beoordeeld met 4 van de 5 sterren

Good design advice. Timely responses to queries, prompt arrival of pleasant installer. I’d recommend installer brings a small brush and pan to properly clean away dust on benches/windowsills after ins... Toon meer

Beoordeeld met 5 van de 5 sterren

Doug and his team provide an excellent service. Very knowledgeable about all products and extremely helpful with providing advice and options for all the interior furnishings in our newly built home.


Bedrijfsgegevens

  1. Raambekledingwinkel
  2. Luifel leverancier
  3. Jaloezieënwinkel
  4. Gordijnwinkel
  5. Gordijnleverancier en -maker

Informatie afkomstig van verschillende externe bronnen

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contactgegevens

  • 159 Martin Street, 3186, Brighton, VIC, Australië

  • 03 9596 2335

4,6

Uitstekend

TrustScore 4.5 uit 5

31 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 71% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(31)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

5 STAR

Doug and his team provide an excellent service. Very knowledgeable about all products and extremely helpful with providing advice and options for all the interior furnishings in our newly built home.

30 januari 2024
Beoordeeld met 5 van de 5 sterren

Great Customer Service All Round

I think we have now used Nichols to curtain and blind our whole house - even having done some rooms a second time. Very easy to deal with. Quick to respond. Great service all round - and great to deal with even though on the odd job a couple of small issues came up.happily use them again and highly recommend.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From the time of booking

From the time of booking, the home appointment and the installation of new blinds for my entire house, the whole process was like the blinds themselves: sleek and precise. I'm not sure what I am happiest about more, the quality of the blinds/workmanship or the fact they were installed 2 weeks after the windows were measured and the order processed.

8 oktober 2023
Beoordeeld met 5 van de 5 sterren

The best of the best ...

From start to finish this was an enjoyable process ... Kathryn's knowledge of the product was fantastic and the result was perfect. Kathryn sent two different colours which both could have worked... and the time she had given previously meant that she knew my home & decors colour palate. This is the second home I have used Nicholls Interiors and I would recommend them highly.

6 december 2022
Beoordeeld met 4 van de 5 sterren

Good design advice

Good design advice. Timely responses to queries, prompt arrival of pleasant installer. I’d recommend installer brings a small brush and pan to properly clean away dust on benches/windowsills after installation of blinds-not a big deal but a courtesy to leave the owner’s home spotless. Phone call from company to inquire about satisfaction regarding look and installation experience would also be a nice courtesy. So 4/5 not 5:5 from me.

5 oktober 2022
Beoordeeld met 1 van de 5 sterren

Avoid

My advice? don't pay Nicholls Interiors in Brighton upfront, because once you do, all care and responsibility stops. I found out that, according to them, removal of all the old awning (or lack thereof) was, and I quote "Point 8" of the quote. There were only 7 points... So then, I get: "it's standard procedure, and I should have known that". I should have known to use another company. My bad. Avoid.

30 mei 2022
Review zonder uitnodiging
Logo Luxaflex Australia - Nicholls Interiors

Antwoord van Luxaflex Australia - Nicholls Interiors

Hi Tim, We are sorry to hear that you have not had a pleasant experience with your Luxaflex. We are investigating this matter with the dealer. If you have any further queries, please contact our customer service team on info@luxaflex.com.au. Regards Carly

Beoordeeld met 5 van de 5 sterren

We are very happy with our Luxaflex…

We are very happy with our Luxaflex blinds. They are very easy to operate and give us the privacy we require.They look smart and modern. Installation was done with care ensuring that we were happy with the result.

12 mei 2022
Beoordeeld met 5 van de 5 sterren

Wonderful product

Nicholls Interiors installed Luxaflex blinds in all three of our homes since 1999 as we have always been extremely satisfied with both the product and service - not only do the blinds block out heat during daytime & light at night in our master bedroom, the blinds of different transparencies in the rest of the house provide the perfect window treatment - the ease of opening/closing with the new wand is also an added feature which differentiates Luxaflex from other brands - the blinds are an essential feature of good interior design which is where Luxaflex stands out - we would not hesitate recommending Luxaflex for any home especially with the excellent partnership of Nicholls Interiors service.

14 maart 2022
Beoordeeld met 5 van de 5 sterren

Lovely blinds

We purchased internal and external blinds for a new house. We are very happy with all of them. They are lovely blinds with smooth mechanism. The motorised ones are nice and quiet and glide up and down beautifuly.

28 december 2021
Beoordeeld met 5 van de 5 sterren

Best experience with Nicholls Interior

I'm very happy to provide a review of my experience with Kathryn and Doug at Nicholls Interiors. From the first enquiry they were professional, responsive and very approachable. Navigating getting new window coverings in locked down Melbourne was not insurmountable for them and ended up being a stress free experience. My Duette shades arrived earlier than expected and were quickly installed professionally and the installer kindly removed my old blinds and fixtures without any fuss. I love my new window shades and since we have been able to have visitors I get lots of compliments. They were definitely the right product for my need, thanks to Doug's advice. I have no hesitation in recommending Nicholls for your window shade needs.

22 december 2021
Beoordeeld met 5 van de 5 sterren

Love our blinds

Kathryn was timely, personable, professional and very receptive to our needs. The quote was prompt and inline with our budget and the installer did an excellent job. It was wonderful to deal with professionals who knew their products and obviously enjoyed their job. Everyone kept me informed during Covid and everyone turned up at times arranged. The motorised blinds are everything Kathryn promised, and have enhanced our living room and TV watching experience ....we love our new blinds.

6 juli 2021
Beoordeeld met 3 van de 5 sterren

THE AWNINGS FOR 2 STANDARD SIZE WINDOWS…

THE AWNINGS FOR 2 STANDARD SIZE WINDOWS WERE ORDERD AND PAID FOR IN DECEMBER1920 ANS WERE INSTALLED IN MARCH 21. TO HAVE THEM INSTALLED REQUIRED TELEPHONE CALLS MANY TIMES AND WE WERE EVNTUALLY TOLS THAT THE INSTALLER HAD TAKEN HOLIDAYS WHICH IS THE REASON WE HAD TO WAIT SO LONG. TO MAKE MATTERS WORSE THERE WAS A DELAY IN THE TIME FOR THE ELECTRICIAN TO COME.
I WAS ALSO DISAPPOINTED AT THE DYNAMICS BETWEEN THE SENIOR AND JUNIOR INSTALLER.

29 maart 2021
Logo Luxaflex Australia - Nicholls Interiors

Antwoord van Luxaflex Australia - Nicholls Interiors

Hello, We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Nicholls Interiors and share your concerns. If you have any further queries, please contact our customer service team at info@luxaflex.com.au. Regards, Carly

Beoordeeld met 5 van de 5 sterren

Great job

We had an external blind installed. Great job, color match perfect, and what a difference it makes. Thanks

19 januari 2021
Beoordeeld met 5 van de 5 sterren

A winner!

A new sheer blind was installed with a minimum of fuss. Looks great and still allows lots of light and privacy at the same time.

6 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service above and beyond.

I asked Nicholls Interiors to match a luxaflex blind I'd purchased from them ten years ago. They did! Experience was seamless and so is the blind :) Smooth, quiet and unobtrusive yet effective. I can highly recommend Nicholls Interiors and Luxaflex.

14 januari 2020
Review zonder uitnodiging

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