Luxaflex Australia - QiShades Reviews 

Qi Shades Northbridge
Communication was very poor based on my experience.
I was told by staff that purchasing two S-fold curtains would result in the curtains coming approximately 40 cm from the wall. I asked for a photo so I could understand what was being described. Instead, I received small images showing a white rod and a pinch pleat. I explained several times that I needed to order two S-fold curtains.
I ultimately decided to cancel because I was not satisfied that my questions and requirements had been adequately understood or communicated.
I subsequently left a one-star Google review with the comment “Communication”.
The owner who did not identify herself then posted a public response to my Google review. The response stated that I had cancelled because of the price, which does not reflect my reason for cancelling.
I found the response unrelated to the communication issues which were ongoing for two weeks that I had raised and considered it inappropriate.
This review reflects my personal experience and opinion. I can provide photos to show what I am referring to

The new blinds were ordered and delivered in a timely fashion. They have a block out lining which is perfect for my dressing room, bathroom and guest bedroom. They are a shade of white which matches the walls perfectly and the effect is clean and bright. I am very pleased. The white chains for lifting and dropping the blinds are less obvious than the previous silver ones so all in all, a big improvement. Many thanks to Luke, the installer.

Luxaflex Australia - QiShades were able to install new blinds on a glass wall of our apartment recently. The blinds are stylish, block out 90% of the UV light and are remotely controlled. QiShades did the job efficiently and professionally. Now the TV is easier to watch without the early evening glare. One very satisfied customer. Margaret 😀

I required 3 new awnings for very old, damaged and bad looking awnings on my new apartment. QiShades gave me a reasonable quote for this large job and I also received a very good discount. Mark and his team were very professional, friendly and helpful putting up this most difficult job but they did this with a good sense of humour. Thank you so much for making my new apartment look so much better and providing a great sunshade for a westerly position to make my life so much more pleasant with my automatically opening awnings which makes life so much easier.
Annette

Excellent experience and thank you for the advice on our motorized blinds

The service and installation from QI shades was fantastic.

Mark and the team were very helpful, personable and professional. The awning is so easy to operate and has given our deck area a totally different ambience. We are delighted and would certainly recommend QiShades/ Luxaflex to family and friends. Louis & Jill

Such an efficient company and reasonable price for the awning Was recommended by a friend to use them and glad I took their advice

An easy seamless and professional installation of a good quality product.

Easy to deal with, very happy with the product !

QiShades were fast to reply to our inquiry, then to quote and measure up, ensuring we had our new blinds in a short time. They gave excellent advice and the product is perfect for us.

Seamless process for our shutters. Very professional staff and installers

We contacted Luxaflex about replacing some worn shade cloth awnings which they had installed some 12 years previously. They were onsite carrying out a measure up within days of our initial call and the blinds were installed 4 weeks later. Excellent service, polite installers and prompt responses to all our questions. Would have no issues in recommending them.
Thank You !

The customer service was excellent - the person who came to measure up for the new blinds was very efficient, and we had a quote the next day. Our order was ready very quickly, and the blinds were installed with great ease. The installer was very helpful and did a great job. And the blinds look terrific! Thank you.

From the initial phone call to QiShades we had prompt service and good turnaround time installing our new shades. Prices were very competitive, and we had an overall positive experience.

Great service and my retractable awning is absolutely beautiful.

Very professional at all points of contact. The installation was done perfectly and the result very pleasing.

I have dealt with Luxaflex many times over the decades & always found the blinds to be the very best quality.
I recently had an external drop awning installed which required some adjustment to the electrical fitting. Mark came & fixed the problem in no time at all. I would recommend this firm for both interior & exterior fittings.

The entire process from the quote to installation of the Luxaflex shade was seamless and stress free. The shade has been a great addition to the amenity of our home and we couldn't have asked for a better experience in terms of the process.