LUXY Inc Reviews 

318
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The service is an absolute joke. Was stuck on a train in Penn Station for 2 hours once we left the station and cell service was restored I text the company explaining the delay. Then I called the dr... Toon meer

Beoordeeld met 1 van de 5 sterren

Driver seemed off a bit, nearly drove off the road at one pointy and had difficulty following his GPS. Once I exited the vehicle the reason became clear - he was stoned out of his mind and smelled of... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience: reliable, competent, courteous pick-up at Midway (Chicago), a long, dark 1 1/2-hour ride into deepest Indiana farmland, with no problems and a thoroughly pleasant driver in Charles H... Toon meer

Beoordeeld met 5 van de 5 sterren

Extraordinary service with Business class ride, Jafar was an exceptional driver I ever hav my life, Very reliable & smooth ride today from Vero beach to palm beach airport, weather was too foggy but... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Informatie afkomstig van verschillende externe bronnen

We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(318)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great driver and ride!

26 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Beoordeeld met 5 van de 5 sterren

Excellent

Arrived on time . Clean car . Helpful chauffeur

26 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Beoordeeld met 5 van de 5 sterren

Great Service

They were very professional. The price was reasonable as well.

26 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Beoordeeld met 5 van de 5 sterren

The driver was punctual

The driver was punctual, courteous and very professional. excellent experience. would recommend to anyone in need of this service.

24 december 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Merging companies requires lots of…

Merging companies requires lots of patients and follow up. When customers have to call to re-confirm times and they discover they are wrong! It's nice to know our driver shows up on time and they are very friendly and caring . It helps to reassured we will be safe and make it to our destination on time. Thank You All for your safe service. I look forward to working with you all again in my future. Merry Christmas too you ALL :)

24 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Beoordeeld met 1 van de 5 sterren

When I booked my ride I told the person…

NOT HAPPY! When I booked my ride I told the person that I was talking to to make sure the driver doesn't park in the driveway because it's used for 3 houses. Park in front with flashers on and to come inside to get my luggage. I received an email with these instructions. Well my driver arrived 20 mins early ( I was not ready) and was parked in driveway. I called him and told him I wouldn't be ready til 10:00 and he couldn't park in driveway. Also, reminded him that he was to come in and get my luggage for me. These were the instructions and they were on my email that I received from Luxy confirming my driver and date etc. He said he did not know this? It was a little after 10 and he wasn't coming in to get my luggage so I had to call him to tell him again? He came in and got my luggage pulling it down the stairs instead of carrying it. It had snowed overnight and the walkway was not shoveled yet, so he pulled it through the snow getting the bottom all wet. I was not happy with the whole experience! The only positive was that the car was comfortable

23 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We are sincerely sorry for you being unhappy. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Beoordeeld met 2 van de 5 sterren

Driver was great

Driver was great! Car wasn’t what I’d expected however it was comfortable. The price point has made me look into alternate sources to get to the airport. In my business travel consumes 75-100% of my time. What used to cost $270 from One Way or $120 for a rental car now costs $436 without the tip!

23 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs

Beoordeeld met 4 van de 5 sterren

Driver was a very nice guy

Driver was a very nice guy. Long wait in the cold outside the airport due to timing of entering lot somewhat of a downer.

Clean car.

22 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Beoordeeld met 1 van de 5 sterren

The driver failed to show up so I…

The driver failed to show up so I resorted to an Uber car. I was credited fully for the ride plus 50. Thank you.

22 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We are sincerely sorry for you being subjected to an Uber. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Beoordeeld met 5 van de 5 sterren

First time user

First time user. Fantastic communication before and after landing with Rich our driver. Car was clean and comfortable and Rich was friendly, cordial and professional. Will use service again for sure.

22 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great !!

Great customer service!! On time!! Wonderful automobiles. Thanks!!! LUXY is the best!!!

22 december 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The scheduling

The scheduling, the ride, the driver, the pickup and dropoff all went smoothly. Never any uncomfortableness or issues. What wasn't apparent however is that the original goal of One Way Limo was actually happening and that is that the price would be lower than other limos around due to the coordination of rides with another customer wherein we would book one way the the other way would be with another customer. Is that happening, I'm not sure. That is why the name was "One way Limo!" Other than that, happy with the service.

21 december 2019
Review zonder uitnodiging
Logo LUXY Inc

Antwoord van LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer