LUXY Inc Reviews 

318
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The service is an absolute joke. Was stuck on a train in Penn Station for 2 hours once we left the station and cell service was restored I text the company explaining the delay. Then I called the dr... Toon meer

Beoordeeld met 1 van de 5 sterren

Driver seemed off a bit, nearly drove off the road at one pointy and had difficulty following his GPS. Once I exited the vehicle the reason became clear - he was stoned out of his mind and smelled of... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience: reliable, competent, courteous pick-up at Midway (Chicago), a long, dark 1 1/2-hour ride into deepest Indiana farmland, with no problems and a thoroughly pleasant driver in Charles H... Toon meer

Beoordeeld met 5 van de 5 sterren

Extraordinary service with Business class ride, Jafar was an exceptional driver I ever hav my life, Very reliable & smooth ride today from Vero beach to palm beach airport, weather was too foggy but... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Informatie afkomstig van verschillende externe bronnen

We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

318 reviews

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3,5

Alle reviews

(318)

11 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I recently joined LUXY as a driver

I recently joined LUXY as a driver, and my experience has been nothing short of fantastic! The platform is incredibly user-friendly, making it easy to navigate and manage my rides. LUXY ensures that both drivers and passengers are well taken care of, prioritizing safety and comfort above all. The support team is responsive and always ready to assist with any issues. The flexible hours allow me to balance my work and personal life perfectly. Plus, the competitive pay rates are a great incentive. If you're considering joining a premium ride-sharing service, I highly recommend LUXY!

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love driving for LUXY

I love driving for LUXY. The riders are very respectful and the company itself. It’s a great company to work for, overall I really enjoy working with LUXY .

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If we could give 10 stars, we would

All of our drivers sincerely love driving with LUXY. Their customer service has been unmatched! Not only are they friendly and professional, but they truly care about each and every person they’re assisting. This makes it even more desirable to drive for them. Thank you!

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love driving for LUXY

I love driving for LUXY! Their application is easy to use and seamless. Customer service is fantastic and get back to you quickly. I'm just impressed with the overall service and professionalism of this company. Hoping they continue to reach new heights in the Transportation business.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can’t believe it took me this long to find LUXY Ride.

We used LUXY Ride when we visited NYC for a weekend trip. It was our first time ever using it and it was amazing. I already booked my next LUXY to get home and will plan on using them whenever I travel. The vehicle was clean and nice, the driver was helpful with my luggage and overall was a great experience. I was happy to see they have nationwide coverage as I can now see myself using LUXY vs ride share. Highly recommend.

17 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to use app and great experience

I used LUXY's service in Portland, Oregon, and in NY from the airport. It was so much better than rideshare, and the price was actually just as good as rideshare black. I felt safer, the cars were clean, and using the LUXY platform was easy. I have started to use them for all of my work travel and have had my travel team also start using LUXY. So far, no issues! I highly recommend it to anyone who needs a ride and is tired of using rideshare services.

31 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LUXY is the BEST!

We use Luxy Ride all the time! I love them because the booking process is simple, the drivers are always on time and professional, and the price is right!

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT For Pickup at Myrtle Beach Airport

I used Luxy Ride to meet my youngest at the Myrtle Beach Airport when she flew in from the West Coast. The driver Frank was the BEST! The connecting flight from Charlotte landed early and Frank texted my daughter his location and ETA, and she was able to sit by baggage claim and enjoy a beverage. As soon as he arrived, he took care of everything and delivered her home for the holidays! I would definitely use them again! Thanks, Frank!

23 december 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

50/50 Makes Them Unreliable

Ordered two rides. One from Portland airport to destination (2hr drive) and one that would occur 3 days later back to airport. Everything went perfectly when it came to pick up from airport to destination. The driver was very good. The problem came when I got a text 2 days before my departure date (to be dropped back off at airport). The company canceled my ride, simply saying they could not find a driver. No other options offered to me beyond…. “sorry”. Mind you, I booked the car service one week in advance! I was 2 hrs out from airport so not like I could just call an Uber. I had to scramble to find a driver able to drive me 2hrs back to airport. They need to realize that simply canceling a ride can cause ALOT of chaos. Though the first ride was fine, them canceling the second makes them unreliable in my book. A 50/50 chance of follow through is bad. I will never use them again.

24 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent car service

I have used this car service twice so far and have two more trips booked. They have been fantastic both times. Prompt, professional and caring. A driver named Angel was our most recent driver and was sent to pick up a friend from Miami airport. He was so communicative with me every step of the way, letting me know when he had her in the airport as well as when she was safely at home. I highly recommend this service and have already recommended to friends.

5 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t bother, they’ll just cancel your ride

Shame on my for not doing my research on this company and shame on them for their poor service.
FYI to all, they’re a booking site and contract drivers to perform the services, so if something happens to a driver’s car, you’re left in the dust.
I booked through Luxy for an event that I knew would be impossible to get an Uber through and wanted to ensure my sister and I get back to our destination safely in a place where we are not locals. This was booked back in November or December, we are now 4 days away from our event and I just got a message that they’re cancelling our ride and every other car service is booked at this point. When I asked for a better resolution, they blocked my number (they were communicating via text) and said they exhausted all their options. Now I’m left scrambling to find a ride which will be next to impossible. Clearly they have no backup plans or a system as I’ve seen other reviews mention cancellations multiple times. Do yourself a favor and never book with this company. Absolutely terrible.

3 juli 2023
Review zonder uitnodiging

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