Ordered May 13th. No order received. Phone messages and emails not returned. Had to call credit card company to chargeback the amount on August 10, as no product or communication had been received.
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Lees wat reviewers zeggen
Ordered December 2, 2020; today is December 28, 2020, still no sleeve, supposedly mailed the 15; December, tracking shows it isn’t moving.I contacted tgem 3 times no answer. I ordered from 3 other com... Toon meer
Bedrijf heeft geantwoord
I use Lymphedema Products to purchase my short stretch wraps. The delivery is quick, ordering easy but still upset that they entice with a possible large percentage off, but always deliver a tiny disc... Toon meer
The products I have ordered have been excellent, and the company is very responsive to messages. Items have arrived within a reasonable time frame (small company, not Amazon-fast, but that's OK).... Toon meer
Bedrijfsgegevens
Over LymphedemaProducts.com
Informatie afkomstig van verschillende externe bronnen
We understand that shopping with us for your lymphedema needs requires your trust in our company and our principles. We value that trust and want you to know that we will do our very best to earn your confidence every time we process an order for you. Lymphedema Products is committed to the highest level of customer service and we are not satisfied until you are. If for any reason you are not completely satisfied with your order or your shopping experience, please let us know and we will address your concerns as quickly as possible.
We invite you to experience why so many customers have come to trust our commitment to lymphedema and have chosen us to be their preferred source for lymphedema treatment supplies.
Contactgegevens
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so far so good...
the website is very user friendly and easy to navigate... have just started wearing the item i ordered so as of yet can't comment on its effectiveness...the directions were a bit difficult for me to follow, but my therapist was able to fit the garment to my leg...now just hoping it works...
The item has still not arrived
The item has still not arrived. I purchased these before my mastectomy and they still have not
Arrived and we are going on 2 weeks post op. Honestly can’t review the product because it has not come yet, I have arms wrapped
In tensor bandages wondering why I purchased this.
Disappointed
I ordered a product and PAID for it. I have not received the product. I sent two emails requesting status in the last 5 days. I did not receive any response to the emails. In the past I had good service, this experience was a disappointment.
Items never received cost over £250…
Items never received cost over £250 poor communication
I'm always satisfied with my purchases…
I'm always satisfied with my purchases from lymphedema products. I get exactly what I order and on time.
Item cam e fast thanks you
I have no complaints
I have no complaints. The stockings arrived in a timely manner and fit fine. They appear to be exactly what my therapist wanted me to get. They fit well and are reasonably comfortable.
Thank you
Very good customer service
Very good customer service. I ordered an item, it arrived slightly damaged, and Lymph. Products listened to my complaint and shipped me a replacement - very quickly - and I would order from them again and recommend them.
I LOVE THESE SHORTS!!
I love my support shorts! They have made a huge difference in my daily pain. Also I have more confidence to exercise since my inflammation stays lower with use.
Thank you!
l am pleased with the speed of delivery…
l am pleased with the speed of delivery even with the Covid - 19 crises.
Ordered never received
I never received the wrap
When is it coming?
Do I get a refund or is it coming?
We ordered sleeves 2 weeks ago and have…
We ordered sleeves 2 weeks ago and have heard nothing about them. Created a support ticket in the support system with no feedback either.
Never received my purchase
Never received my purchase. I wrote to you and was sent to some weird email thing.
Good Company
Easy to use. They offer a number of products and a large number of suppliers. Just wish shipping was a little quicker. I have been waiting for over a week and a half to 2 weeks for some of my products.
Poor communication, slow shipping, no tracking info
Placed an order over a week ago. Have not received it, nor have I received any shipping information or updates. Emailed the company for assistance 4 days ago; I received no answer from the company. Called the company yesterday and no one picked up the phone. Tried to chat with customer service via chat on the website yesterday and the day before and there was no one available. Today I was on hold for over 5 minutes waiting for someone to pick up the phone. The person I spoke to called me "darling" which I found demeaning and rude. Evidently, I will receive my order tomorrow and will receive an email with shipping information tonight. I don't trust that will actually happen, but whatever. Can't wait until the item doesn't fit and I need to return it. That ought to be a rockin' good time.
Excellent order support
I unfortunately had to cancel a gauntlet order after Juzo changed the design without alerting customers. Maritza was wonderful, helping me with the order and discussing other options. I appreciated that very much.
Loving the great sales,
Its for my mom we have to go back to…
Its for my mom we have to go back to the
Wound care Thursday , the parts we order look good they will show me how it work this is my first time using these parts they really look good to me I think I’m going to like this thanks you so much
I am still waiting on part of my order
I am still waiting on part of my order, the most important part, my compression hose. I placed my order over A week ago, I emailed yesterday and still have not received a response. I have always had great service with this company, so this is not the norm.
Terrible service
Terrible service. I will not ever buy from this company again. No communication back until I wrote a nasty letter. Nothing but comments from customers asking where their medical supports were. Hire more help. Lost any future business from me. People are hurting!!!
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