I ordered the baby book for my daughter and her new baby daughter. The book arrived beautifully wrapped and well packaged to protect it in transit. Dispatch was prompt and I am sure my daughter will e... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very smooth purchase process and quick free delivery of my order by Royal Mail during a defined time slot. Refreshingly straightforward.
Bedrijf heeft geantwoord
A wide range of quality essential products for my baby. Great discounts and offers, plus, prompt delivery with excellent choice of courier. I found the M&F own brand products a little flimsy: I wa... Toon meer
Bedrijf heeft geantwoord
Mabel and Fox sell such a large selection of good quality products. We really enjoy finding things for our family because we know they will always love them.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Mabel & Fox
Geschreven door het bedrijf
Mabel & Fox bring you everything you need for you and your baby’s journey together, from changing mats which are hand made in Britain, to beautiful nursery accessories to help create your perfect haven. Plus you'll find wooden toys from best selling brands and thoughtful gifts for expecting loved ones.
With a view to keeping our range of baby essentials fresh and on trend, we find fantastic new brands and source new products regularly. Plus we also let you know what's popular with other customers! Why not take a look and see what you'll fall in love with next...
Save 10% on your first order!
when you sign up to our Newsletter
Subscribe today to receive special offers straight to your inbox, such as 10% off your first order! Plus you'll be the first to know about our latest products, free giveaways, and sale launches.
Contactgegevens
4 Wingfield Court, Norwich Road,, NR14 8JP, Mulbarton, Verenigd Koninkrijk
- info@mabelandfox.com
- mabelandfox.com
4,8
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Would not use this company again.
Would not use this company again.
Left an average review on 22.11.25
“Good product but overcharges on delivery service.” To which they replied on 27.11.25. They then sent the same reply on 09.01.26 and reported the review as not genuine so trustpilot removed this today.
Mabel and fox, I received a notification of this today I find it bizarre you think you could falsely get legitimate reviews removed. I have reported this to trustpilot and reposted my review here with a more appropriate 1*.
Your delivery charges are overpriced. For your dishonesty I shall not be shopping here again and encourage others to do the same.
Edit: you did reply in November 2025 as I received an email notifying me that you did. I also checked and screenshot the comment. You then left the same comment on 9.1.26, I again got an email, reporting this to trustpilot who then emailed to say it had been removed. The review was removed and I submitted evidence that my order and experience was genuine therefore your comments are both inaccurate and dishonest.
22 november 2025
Review zonder uitnodiging
Antwoord van Mabel & Fox
Hi Abbie,
Thank you for taking the time to share your feedback.
We wanted to clarify a few points, as there appears to be some misunderstanding. Your original review was replied to on 9th January, and at no point has anyone from our team reported it for removal. In fact, your review has remained live on both Trustpilot and our website, so we are unsure why you were notified otherwise.
Trustpilot is designed to host reviews from all perspectives -positive, neutral, and negative and we have no ability to remove a review unless Trustpilot themselves determine it breaches their guidelines. We value all genuine feedback, even when it highlights areas where we can improve.
Regarding delivery charges, our £4.95 fee only partially covers the cost of postage and packaging. It does not fully cover these expenses, and we work hard to keep this charge as low as possible while maintaining reliable delivery and secure packaging.
We appreciate your comments and are always open to constructive feedback, but we also want to ensure the information shared is accurate. If you have any further concerns, our customer service team is always here to help.
Kind Regards,
Mabel and Fox
Really quick delivery and lovely product
15 januari 2026
Antwoord van Mabel & Fox
Hey Lucie,
Thanks so much for your lovely review, we're so happy to hear you had a great experience with us!
Best wishes,
Mabel and Fox
Super easy!
15 januari 2026
Antwoord van Mabel & Fox
Hey Jemima,
Thanks for leaving a review! We're so pleased to hear you had a great experience with us, we hope you come back soon!
Best wishes,
Mabel and Fox
Great experience
Great experience. Fast shipping and well packaged and helpful staff when asked for some extra product info!
9 januari 2026
Antwoord van Mabel & Fox
Hey,
Thank you so much for your lovely review. We are so happy to hear our team were able to help you!
We look forward to welcoming you back soon.
Best wishes,
Mabel and Fox
Quality products and great service, reasonably priced
The baby mobile and change mat were both exactly as described and high quality, and competitively priced. An excellent service from start to finish. We contacted the customer service and received a swift and understanding response. This was our first experience of this company and I would recommend purchasing through them.
30 december 2025
Antwoord van Mabel & Fox
Hi Carol,
Thanks so much for your lovely review! We’re delighted to hear that you’re pleased with the item and you had a great experience with our customer service team. We hope to welcome you back again soon!
Best wishes,
Mabel and Fox
Great products
Lovely ribbed cardigan and wooden blocks, both personalised as a Christmas gift for one of my grandsons. Quick delivery. Will definitely order order again.
23 december 2025
Antwoord van Mabel & Fox
Hey Stella,
Thank you so much for your lovely review. We’re delighted you loved the personalised gifts and speedy delivery!
We hope you come back soon.
Best wishes,
Mabel and Fox
Quick delivery over the Christmas…
Quick delivery over the Christmas period. Good quality products.
23 december 2025
Antwoord van Mabel & Fox
Hey,
Thank you for your lovely feedback. We’re so glad your order arrived quickly over the busy Christmas period and that you’re happy with the quality. We appreciate you choosing us.
Best wishes,
Mabel and Fox
Fast delivery and great product
Fast delivery and great product. It arrived in time for Christmas even though I left it very late to order, thank you!
22 december 2025
Antwoord van Mabel & Fox
Hey Hannah,
Thank you so much for your lovely review. We’re delighted your order arrived in time for Christmas! We hope you come back soon.
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hey Sarah,
Thank you for your lovely review, we're so happy to hear you love the changing mat! Your support means a lot.
Best wishes,
Mabel and Fox
Wooden Dolls House
Beautifully made dolls house bought for my niece at Christmas! It was the best gift she received this year.
11 december 2025
Antwoord van Mabel & Fox
Hey Joan,
Thank you so much for your lovely review. We’re thrilled to hear the dolls house was such a special gift for your niece. It means a lot to know it made her Christmas!
Best wishes,
Mabel and Fox
Beautiful products
Beautiful products, fast easy shipping and nicely presented. I’ll keep buying from this website!
15 december 2025
Antwoord van Mabel & Fox
Hey,
Thank you so much for your lovely review. We’re thrilled you enjoyed the products, quick shipping and presentation. It means a lot that you’ll be shopping with us again!
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hi Ann,
Thanks for your review, we're so sorry to hear your order arrived damaged! We can see our team have reached out to you to get this resolved for you but if you have not received this please do contact us at info@mabelandfox.com and we will be happy to help.
Best wishes,
Mabel and Fox
Great service
Easy to order. Good communication. Quick delivery. Well packaged and items as described.
12 december 2025
Antwoord van Mabel & Fox
Hey,
Thank you so much for your lovely review. We’re really glad the ordering process was smooth, delivery was quick, and everything arrived just as expected. We really appreciate your support!
Best wishes,
Mabel and Fox
Very pleased with purdolls house and noahs arkchase and great…
Very pleased with purchase and great support with delivery query
15 december 2025
Antwoord van Mabel & Fox
Hey Eileen,
Thank you so much for your lovely review! We’re really glad you’re pleased with your purchase and that we could help with your delivery query. Your support means a lot to us!
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hey Henry,
Thanks for your review, we're so glad your parcel was delivered successfully. We appreciate your support.
Best wishes,
Mabel and Fox
Lovely toy...and delivered on time and…
Lovely toy...and delivered on time and really enjoy the personal touch. Thank you
10 december 2025
Antwoord van Mabel & Fox
Hey Jen,
Thank you so much for your lovely review. We’re delighted to hear you had a great experience with us. Your support means a lot to us!
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hey Chris
Thank you so much for taking the time to leave a review. We’re delighted to hear you had a great experience with us. Your support means a lot to us!
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hey,
Thank you for your review. We’re really glad your order arrived so quickly. Your support means a lot to us!
Best wishes,
Mabel and Fox
Fast efficient processing of my order &…
Fast efficient processing of my order & just what I expected with a good quality product 😊
15 december 2025
Antwoord van Mabel & Fox
Hi Frances,
Thank you so much for your lovely review. We’re really glad your order was processed quickly and that the product was exactly what you expected. We truly appreciate your support!
Best wishes,
Mabel and Fox
Antwoord van Mabel & Fox
Hey Andrew,
Thanks for your review! We're pleased to hear you loved your order.
Best wishes,
Mabel and Fox
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.