Ordered online, waited, waited, waited. eventually phoned to find out why they hadn't sent my order. Out of stock, didn't have any date for new stock, trying to source from elsewhere but no idea wh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Orders dealt with promptly and dispatched. Delivery within good time frame. Deliverer willing to take time to out item in sensible and required space withi property fence, to keep unseen from road.
Bedrijf heeft geantwoord
Macfarlane is a relatively new supplier for us. Gabrielle Baker has been my go to contact, nothing seems to be to much trouble. We are keen to move away from plastic & onto a greener more eco packagin... Toon meer
Bedrijf heeft geantwoord
Really impressed with our experience, very professional. There was an unexpected lead time delay with boxes we ordered that we needed for a pending event. When we informed Samantha of the timescale... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Macfarlane Packaging
Geschreven door het bedrijf
Macfarlane Packaging is the largest distributor of packaging products in the UK and Ireland. We serve tens of thousands of businesses of all sizes and have been providing all the packaging companies need to protect their products for 75 years.
On the Macfarlane Packging website, you can buy everything you need to protect your products in transit. From cardboard boxes to packing tape, stretch wrap, bubble wrap and more! We can deliver great value and high quality packaging materials next day.
Product range - thousands of products available from stock ready for immediate dispatch on our next day delivery service. Recently expanded - now 3x more packaging to choose from.
Flexible delivery - enjoy FREE delivery for all orders placed over £150 / €150 throughout most areas in the UK. Order before 4.30pm for next day delivery (charges apply).
Trade accounts - business customers can apply for trade accounts to access custom pricing and other benefits!
Dedicated packaging expertise - contact dedicated packaging specialists during business hours. They're on hand to offer you advice, make recommendations for your specific business requirements and help steer you in the right direction.
Custom packaging on request - you can design your own packing tape online, and we can customise packaging for you on request. From a bespoke size through to printed boxes and more, get in touch for an estimate.
Contactgegevens
Whitehall Avenue, MK10 0BU, Milton Keynes, Verenigd Koninkrijk
- 0800 288 8822
- customercare@macfarlanepackaging.com
- macfarlanepackaging.com
4,3
Uitstekend
1K reviews
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Antwoord van Macfarlane Packaging
Hi Daniel,
Thanks for leaving us a 5-star review.
It's fantastic to hear you think we offer quick delivery and good prices.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Peter,
Thanks for leaving us a 5-star review, we really appreciate it!
It's fantastic to hear you think our service is great and our packaging products are good quality.
Don't hesitate to use Macfarlane again in the future.
Best Wishes,
The Macfarlane packaging Team
Antwoord van Macfarlane Packaging
Dear Geoff,
Thanks so much for taking the time to leave a 5 star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Just what I needed
Just what I needed, these are actually being used as head guards for low over head rafters in a roof space, well made and a good size.
21 augustus 2024
Antwoord van Macfarlane Packaging
Hi Richard,
Many thanks for taking the time to leave us a five star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Nicholas,
Many thanks for taking the time to leave a five star review, it's great to receive such amazing feedback.
Thanks,
The Macfarlane Packaging Team
quick delivery and excellent boxes.
15 augustus 2024
Antwoord van Macfarlane Packaging
Hi Brian,
Many thanks for taking the time to leave such a great review, we really appreciate you taking the time to feed back.
Thanks,
The Macfarlane Packaging Team
The best delivery from abroad I've experienced
The delivery was incredibly quick and efficient
19 augustus 2024
Antwoord van Macfarlane Packaging
Hi Thomas,
Thanks for taking the time to leave us a 5 star review, it's very much appreciated!
Thanks,
The Macfarlane Packaging Team
Samantha went over and above to help me…
Samantha went over and above to help me out today. Excellent service as always.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Dear Sarah,
Thanks for taking the time to leave such a lovely review. We look forward to working with you again in the future.
Thanks,
The Macfarlane Packaging Team
Samantha O'Sullivan
I had recently placed an order with Macfarlane and unfortunately had to cancel but Samantha O'Sullivan from the CS team reached out and sorted it out for me right away - she was extremely helpful and lovely to deal with.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Hi Ciara,
Thanks for taking the time to leave us a 5-star review. It's fantastic to hear that you had such a positive interaction with Samantha in our customer service team.
We hope you'll consider Macfarlane when you need packaging again in the future.
Thanks
Charlotte
Very quick and efficient service
2 augustus 2024
Antwoord van Macfarlane Packaging
Dear Fiona,
Many thanks for taking the time to leave us a five star review, it's very much appreciated!
Please don't hesitate to use Macfarlane Packaging again in the future.
Best regards,
The Macfarlane Packaging Team
ordering online is simple + order…
ordering online is simple + order arrived on time as usual. Thank you for your excellent service.
31 juli 2024
Antwoord van Macfarlane Packaging
Hi Wendy,
Thanks for taking the time to leave us a review. We really appreciate it!
It's fantastic to hear you think our ordering process is simple, our service is excellent and our deliveries are timely.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Excellent service and fast delivery
31 juli 2024
Antwoord van Macfarlane Packaging
Hi Mike,
Thanks for leaving us a 5-star review.
It's great to hear you think we provide excellent service and fast delivery.
Don't hesitate to choose Macfarlane again when you need packaging in the future.
Best wishes
The Macfarlane Packaging Team
Good packaging material
Good packaging material. I only made a small order which was delivered quickly though I did the shipping costs was a bit high but otherwise all good.
23 juli 2024
Antwoord van Macfarlane Packaging
Hi Gino,
Thanks for leaving us a 5-star review. We really appreciate it!
It's great to hear you think our packaging products are good and that delivery was speeding. We'll share your feedback about shipping costs with our logistics team.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Trevor,
Thanks so much for leaving us a 5-star review! We really appreciate it.
We're glad you think our website is easy to use and our product information is very good.
Don't hesitate to think of Macfarlane when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
Everything that was ordered was sent as…
Everything that was ordered was sent as per instruction and on time the next working day
18 juli 2024
Antwoord van Macfarlane Packaging
Hi Nigel,
Thanks for leaving us a 5-star review, we really appreciate it.
We're glad to hear you thought our delivery service was speedy and your order was complete.
Don't hesitate to think of Macfarlane Packaging when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
fast delivery
16 juli 2024
Antwoord van Macfarlane Packaging
Dear Paul!
Thanks for the five star review! Much appreciated.
Many thanks,
The Macfarlane Packaging Team
Macfarlane has been an excellent…
Macfarlane has been an excellent supplier for us. I recently contacted Customer Service, and Samantha responded swiftly, resolving my issue within minutes. She even offered me a better discount. I’m very pleased with both the service and the quality of the products.
19 juli 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Dear Agita,
Many thanks for taking the time to leave us a review, we're glad to here that you've had a great experience with our team.
We look forward to working with you again in the future!
Many thanks,
The Macfarlane Packaging Team
I just wanted to give a big thank you…
I just wanted to give a big thank you to the team at Macfarlane Packaging for getting an important shipment out to us next day, with only half an hour of the working day left.
We are a charity that needed to deliver laptops to a local community event, to enable people on a low income get access to the internet.
After speaking to Kayleigh, she somehow managed to get it to the very next day, despite it being 4:30pm!
Absolutely outstanding service, a business is only as good as it's people, and Kayleigh is one of the best out there, thank you!
29 juni 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Hi Chris,
Thanks for leaving us a 5-star review. We really appreciate you taking the time to write it!
It's fantastic to hear how responsive our customer care team was in arranging your important shipment. We have passed your feedback on to Kayleigh and wholeheartedly agree that our people are critical to our business!
Don't hesitate to think of Macfarlane when you need packaging in the future.
Best wishes,
The Macfarlane Packaging Team
Reliable
Reliable, but communication could be improved.
We've been ordering from MacFarlane Packaging for a few years now. The only thing that needs improving from our perspective is that when items are out of stock and there's going to be a delay in dispatch - let the customer know.
Apart from that - all good!
9 juli 2024
Antwoord van Macfarlane Packaging
Hi Louise,
Thanks for taking the time to leave us a review. We really appreciate it.
It's great to hear you think our service is good.
We have passed your feedback about notifications on to our customer care team, so they can improve future communication about stock and delays.
Don't hesitate to consider Macfarlane for packaging in the future.
Best wishes,
The Macfarlane Packaging Team
Quick service good prices on product
Quick service good prices on product. Postage expensive.
5 juli 2024
Antwoord van Macfarlane Packaging
Hi Dickon,
Thanks for taking the time to leave us a review. We really appreciate it.
It's great that you think we provide quick services and competitive product prices. We'll share your feedback about postage costs with our logistics and warehousing team for consideration.
Best wishes,
The Macfarlane Packaging Team
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