I had a hard time finding a lock that would work with my MacBook Air, but Maclocks delivered exactly what I needed. I bought the universal tablet lock security plate which along with the cable lock i... Toon meer
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I ordered a Maclock from Amazon several months ago. When I received it, I couldn't set the combination. I reached out, and Maclocks kindly agreed to send me another lock. Unfortunately, this happened... Toon meer
Bedrijf heeft geantwoord
Lexus very Helpful. Lexus was very helpful in fixing my issue. There was something wrong with the lock that we ordered. Lexus responded to my email inquiry regarding this issue and fixed the problem q... Toon meer
Bedrijf heeft geantwoord
The stands and enclosures for the surface pro 9 work great. So far have ordered 5 of these stands and they work really well. The equipment is sturdy and put together well. NOTE: they do not come w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Maclocks.com is the leading manufacturer of security locks and display solutions for Apple devices, known for its World's Best Selling iPad Lock and Macbook Lock. With complete in-house R & D, Maclocks offers a wide range of iPad Locks, tablets locks ...
Contactgegevens
2005 Sarasota Business Pkwy NE, 30013, Conyers, Verenigde Staten
- maclocks.com
4,7
Uitstekend
133 reviews
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Customer Support - terrific
I had an issue - was resolved in one call. The lock I purchased is solid, and the customer support was terrific. Would recommend.
8 april 2025
Review zonder uitnodiging
Antwoord van Maclocks.com
Dear Ken,
We're so glad to hear that your issue was resolved quickly and that you're happy with both the lock and our customer support. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out.
Warmest Regards,
The Maclocks Team
Smooth, Stable and Compact
This rolling kiosk works very well for my application. The cart rolls smoothly, has excellent stability (a tip-over would be very bad for the laptop mounted on its shelf) and has a clean and compact appearance.
25 maart 2025
Antwoord van Maclocks.com
Dear Kevin,
Thanks so much for the great review! We're glad to hear the kiosk is working well for your setup and keeping things safe and smooth.
Warmest Regards,
The Maclocks Team
I came back again…
I bought a Maclock for my MacBook Pro about 10 years ago, so when I bought my new MacBook Pro, I knew I had to had to order one again. I travel doing genealogy and spend time in libraries and courthouses researching. It is a must to lock and secure your laptop. This is a GREAT product.
6 maart 2025
Antwoord van Maclocks.com
Dear Jane,
Thank you for your continued trust in Maclocks! We're thrilled to hear that our product has been a reliable companion for your research over the years. Keeping your laptop secure while traveling is essential, and we're glad we could provide a solution that meets your needs. Safe travels, and happy researching!
Warmest Regards,
The Maclocks Team
Antwoord van Maclocks.com
Dear John
Thank you! We're glad you like it!
Let us know if you need anything.
Warmest Regards,
The Maclocks Team
Lexus is amazing!
Lexus is amazing! She always helps me with any questions that I have.
Recently, I had an issue with some missing keys. Lexus helped me right away and was able to help me order some new master keys right away.
Thank you for all the help and the amazing customer service, I look forward to our future business!
5 februari 2025
Review zonder uitnodiging
Antwoord van Maclocks.com
Dear Matthew,
Thank you for your wonderful review! We're thrilled to hear that Lexus provided quick and helpful support. We appreciate your business and look forward to working with you again!
Warmest Regards,
The Maclocks Team
Alec and Lexus helped me out in a last…
Alec and Lexus helped me out in a last minute pinch. Very professional and great products, highly recommended!
31 januari 2025
Review zonder uitnodiging
Antwoord van Maclocks.com
Dear Harrison,
Thank you for your fantastic review! We're glad Alec and Lexus could help out. We appreciate your support and look forward to serving you again!
Warmest Regards,
The Maclocks team
Lexus very Helpful
Lexus very Helpful. Lexus was very helpful in fixing my issue. There was something wrong with the lock that we ordered. Lexus responded to my email inquiry regarding this issue and fixed the problem quickly. Set up a return and shipped a new replacement item. Very happy with this customer service! Thank you so much.
31 januari 2025
Review zonder uitnodiging
Antwoord van Maclocks.com
Dear Austin,
Thank you for your kind words! We're glad Lexus could quickly resolve the issue and provide a smooth replacement process. We appreciate your feedback and are always here to help!
Warmest Regards,
The Maclocks Team
Forgot to include locks for both mounts…
Forgot to include locks for both mounts and then did not hurry to get them to me; took another week after I alerted customer service.
14 januari 2025
Antwoord van Maclocks.com
Dear Ken,
We sincerely apologize for the inconvenience caused by the missing locks and the delay in getting them to you. As soon as we were alerted to the issue, we reshipped the locks via expedited shipping. Unfortunately, the delivery was delayed due to severe weather conditions. According to our records, the package should arrive tomorrow. We truly appreciate your patience and understanding, and we are committed to ensuring a better experience moving forward. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Warmest Regards,
The Maclocks Team
Prompt delivery and first vendor to…
Prompt delivery and first vendor to offer this lock for the new mac mini
13 januari 2025
Antwoord van Maclocks.com
Dear Jun,
Thank you for your feedback! We're thrilled to hear that you were pleased with the prompt delivery and that we could be the first to offer a lock solution for the new Mac Mini.
Warmest Regards,
The Maclocks Team
Great Products and Customer Support
Great products and great customer service. Lexus is the best!
14 januari 2025
Review zonder uitnodiging
Antwoord van Maclocks.com
Dear Brooks,
Thank you so much for your kind words! We're thrilled to hear that you're happy with our products and customer service. We'll be sure to pass along your compliments to Lexus!
Warmest Regards,
The Maclocks Team
Great customer service
The customer service went above and beyond to ensure my concerns were taken care of in a very timely manner. I am very satisfied with the products and staff at Macklocks!
9 december 2024
Antwoord van Maclocks.com
Dear Rebecca,
Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with the quality of our products and our customer service. Your feedback means a lot to us!
Warmest Regards,
The Maclocks Team
10 years of orders, 0 Problems!
I have been buying from Maclocks for 10+ years. We have never had a problem with any order because customer service is so amazing if there is a problem... they fix it.
8 november 2024
Antwoord van Maclocks.com
Thank you, Matthew! We’re so happy to have you as one of our long-time customers and appreciate your trust in us over the years. It’s always our goal to provide the best service possible, and it means the world to hear about your positive experience. Looking forward to serving you for many more years to come!
Warmest Regards,
The Maclocks Team
Great product
4 september 2024
Stuck with me through difficulties
I had difficulty getting the correct lock - some the responsibility of Matchlocks and some mine. But the representative stuck with me even I was frustrated, made it right and I have a lock for my MacBookAir that fits, works and I feel it is sturdy enough to do the job.
26 augustus 2024
Antwoord van Maclocks.com
Dear Sarah,
Thank you for your honest feedback! We understand that getting the correct lock can be tricky at times, but we're glad to hear that our representative was able to assist you through the process. It's great to know that the lock for your MacBook Air fits well and gives you the security you're looking for. We appreciate your patience and are happy that everything worked out in the end. If you need any further assistance in the future, we're always here to help!
Warmest Regards,
The Maclocks Team
Antwoord van Maclocks.com
Dear David
Thank you so much for the positive feedback! We're thrilled to hear that the product worked as designed and met your expectations.
If you need anything else, feel free to reach out. We're here to help!
Warmest Regards,
The Maclocks Team
Very good & knowledgeable customer svc
24 juni 2024
Antwoord van Maclocks.com
Thank you for your kind words! We're thrilled to hear that you found our customer service to be very good and knowledgeable. We strive to provide the best support possible, and your feedback encourages us to keep up the great work.
Warmest Regards,
The Maclocks Team
Love the product!
29 mei 2024
Great stand for kiosk system!
The stands and enclosures for the surface pro 9 work great. So far have ordered 5 of these stands and they work really well. The equipment is sturdy and put together well. NOTE: they do not come with mounting equipment for the base which is understandable because Maclocks doesn't know what you will be mounting the base to. Would be nice if they came with options but just as easy to get what I need at hardware store. Anyway, appreciate the locking ability, a stand to put advertising on, and the quick response from company of any questions I have had.
9 mei 2024
Antwoord van Maclocks.com
Thank you for your positive feedback! We're glad to hear that our stands and enclosures for the Surface Pro 9 are working well for your kiosk system.
We appreciate your understanding regarding the mounting equipment and will consider offering more options in the future. It's great to know you find the locking ability and advertising stand useful, and we're happy to hear about your satisfaction with our quick responses.
If you need any further assistance, please feel free to reach out.
Warmest Regards,
The Maclocks Team
The communication was great by staff…
The communication was great by staff and addressed all the needs.
23 mei 2024
Antwoord van Maclocks.com
We appreciate your fantastic review, Manboubeh. We are here if you need anything else.
Warmest Regards,
The Maclocks Team
Order never shipped
I ordered 6 cases on a Wednesday and put two day air. When they didn't arrive by Monday, I checked and they were never sent out. Cost my company thousands to re-deploy technicians.
18 april 2024
Antwoord van Maclocks.com
Hi Melissa
We sincerely apologize for the inconvenience caused by the delay in shipping your order. There was an unexpected glitch in our system which resulted in the order not being dispatched as intended. We've already communicated this issue internally and took immediate action to rectify it by shipping your order overnight. We understand the frustration and the impact this has had on your company, particularly in terms of redeploying technicians. Please know that we are here to assist you in any way possible, and we're more than willing to make up for the inconvenience caused. If there's anything else you need or any further assistance required, please don't hesitate to reach out to us.
Warmest Regards,
The Maclocks Team
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