I was not able to find my dress anywhere locally, nor was any store willing to try. I reached out to Madame and the owner immediately called the vendor and was able to guarantee me delivery by the tim... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Wasn’t too happy about my dress. It arrived crumbled in a ball in a very tiny box. The quality of the dress was something that I’d find off the shelf at Walmart, and the material was ripped when I rec... Toon meer
Bedrijf heeft geantwoord
Simon worked his magic and was able to find the size I needed in a dress my daughter picked for me to wear in her wedding. As soon as I paid for the dress, it was shipped and received within days. Exc... Toon meer
Bedrijf heeft geantwoord
Order and delivery of the dress were quite efficient and quick. I received the dress within a week. It was even better than what I had expected. The picture online doesn’t do it any justice. A beautif... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Contactgegevens
Congress Avenue 801, 33426, Boynton Beach, Verenigde Staten
- madamebridal.com
4,1
Goed
501 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely Experience
Madame bridal and their staff was lovely to interact with. I ordered a dress to be overnighted by the shop; unfortunately, due to the FedEx plane crash, the Express package did not arrive on time. This was at no fault of theirs. The owner spoke with me and attempted to make everything right, which he did. I will definitely use them again.
7 november 2025
Antwoord van Madame Bridal
Thank you so much for your five star review of Madame Bridal.
Excellent Service
Tried on the dress at a few local stores. Got the model number and found it at a better price online. Dress came in perfect conditions and fast shipping. Loved that I was able to communicate with the owner directly before purchasing
5 november 2025
Antwoord van Madame Bridal
Thank you so much for ordering you black evening dress from madame Bridal.
Great Experience
The owner took my phone call, confirmed he had a dress in stock for me and shipped it right away! I was nervous ordering online from a store I hadn't been to in person; and he was even kind enough to talk me through that as well
3 november 2025
Antwoord van Madame Bridal
Thank you so much for ordering your wedding reception dress from Madame Bridal.
It was very bad experience
It was very bad experience
I will never ever purchase again
I don’t receive my order until now
And they ask about my experience!
I would like to clarify the situation regarding my order. The dress did not arrive on time, even though I paid for express shipping. My event was two days ago, and I had to purchase another dress because my order did not arrive as promised. I only received the dress today, which is well past the required date.
I was also disappointed to receive a message asking me to delete my review in order to receive my order. This is unprofessional and unacceptable.
In addition, your public comment stating that the dress arrived on time is not accurate.
Given the delay and the inconvenience caused, I kindly request a refund for the express shipping fee.
3 november 2025
Antwoord van Madame Bridal
We regret to hear about your experince. According to our records and the tracking number your order was delivered on time.
Antwoord van Madame Bridal
Thank you so much for ordering your ivory/nude flower girl and pre-teen pageant dress from Madame Bridal. We hope your event is memorable and please see us again for another beautiful dress for another happy occasion.
Antwoord van Madame Bridal
Hi Jenny, thank you so much for ordering Alyce Paris strapless cocktail homecoming dress from Madame Bridal.
Was told from the owner of the store
Was told from the owner of the store, that we did not know how to order online correctly. We order the tea length and receive full length. We choose tea not full.
7 juli 2025
Antwoord van Madame Bridal
Dear client, we regret to hear this information. We had a staff meeting to find out and discovered that the Christina Wu bridesmaid dress you ordered was in fact the long version. In other words you received the EXACT dress that you ordered. If we could be of any further assistance please do not hesitate to contact us.
*****Our Business Is To Earn Your Business*****
https://madamebridal.com/testimonial/?___SID=U
Antwoord van Madame Bridal
Thank you so much for ordering Mac Duggal Tea-Length evening dress from Madame Bridal. I hope you waear it weel and the wedding is filled with joy and good memoeirs.
The shipping was in time and the dress…
The shipping was on time and the dress is as described. Customer service was very prompt and they helped out with the pricing as well
8 oktober 2025
Antwoord van Madame Bridal
Thank you so much for ordering the La Divine cap sleeve wedding dress from Madame Bridal. We hope your wedding is filled with joy and love for now and throughout the years.
Amazing Experience
They went above and beyond to make sure my dress would arrive on time by the date I needed. Their communication was great and supper quick to respond whenever I had questions or concerns. I received my dress in perfect condition, it’s an absolutely beautiful dress. I would definitely order from here again without a doubt.
11 september 2025
Antwoord van Madame Bridal
Thank you so much for ordering La Divine dusty rose evening and prom dress from Madame Bridal. We appreciate your 5 star review and look forward to your next order for another designer dress and another happy occasion.
Ordered from Australia
Ordered from Australia. Efficient and easy communication and tracking - thanks you
18 september 2025
Antwoord van Madame Bridal
Thank you so much for ordering you MGNY mother of the bride and groom from Madame Bridal. We hope this wedding is filled with joy, love and long lasting memories.
Antwoord van Madame Bridal
Montage by Mon Cheri M2210 Leaf Embroidery Off The Shoulder Dress from Madame Bridal. We hope this wedding is filled with joy, love and lots of good memories.
Good Shopping Experience
My order was delivered on time and everything is the order was perfect. Thank you
16 september 2025
Antwoord van Madame Bridal
Thank you so much for your Marsoni mother of the bride and groom dress order from Madame Bridal.
Wonderful customer service!
The dress I originally received was the wrong size. I called and talked to Simon and he immediately went to work on a resolution for me. He ordered me a new dress and provided a way for me to send the wrong one back. He was so kind and easy to work with. Thank you Simon for fixing this for my daughter’s homecoming!
15 september 2025
Antwoord van Madame Bridal
Hi Kelly, I believe you just missed our email to you.
I just spoke with Cinderella Couture.
They will deliver the XL to you by Thursday and will send you a return label for the XL.
Is that OK?
I WANT MY REFUND
I have returned the dress I bought from them and they have not refunded my money. I returned in the time frame they required and I had received authorization to return the dress. They have not returned the dress nor have they refunded my money.
4 juni 2025
Antwoord van Madame Bridal
Good afternoon. We understand your concern about the delivery of your dress. You placed an order that required delivery of the dress to you in 6 weeks. Your dress was delivered one week earlier, in 5 weeks. We do a diligent effort for on time delivery however sometimes the delivery dates are beyond our control. The reasons could vary between weather, tariffs, shipping companies etc. We hope this adequately explains our position and the fact that your dress was delivered earlier then the promised date.
Dress came quickly and in great shape
Dress came quickly and in great shape. Beautiful dress
5 juni 2025
Antwoord van Madame Bridal
Thank you so much for ordering you black halter neck mother of the bride dress from Madame Bridal.
Antwoord van Madame Bridal
Thank you so much for ordering and receiving your MGNY mother of the bride dress with overskirt color black from Madame Bridal. We hope your daughter or son's wedding is filled with joy and happy memories.
Helpful and lovely
Albert is an absolute doll and so helpful. He measured me perfect and the dress looks beautiful! Would highly recommend.
25 augustus 2025
Antwoord van Madame Bridal
Thank you so much for visiting our bridal, prom and wedding dress store in Boynton Beach, Florida. We hope you enjoy wearing your Jovani wedding reception and homecoming cocktail dress with lots of joy for your special event.
Antwoord van Madame Bridal
Thank you so much for your basque waist silver prom dress from Madame Bridal. We hope your prom and homecoming party is fun and full of good memories.
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