Maids.cc Reviews 

254
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

Very poor experience – I would like to give 0 stars if that were possible ! My Maid's application process has now been ongoing for almost four months and you know what, as of today, the visa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a great experience with trainer senait teshome. She was kind, patient and respectful while maintaining the rigour of training for our nanny. who has been asking about her often ever since she... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mimi helped me with so much knowledge that I wasn’t able to train the maid but she was a great helper with positive attitude and love for children. Also Arlene is the best maid trainer for childcare,... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(254)

121 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Clara a donné des leçons de cuisine à…

Clara a donné des leçons de cuisine à ma maid et c'était parfait.
Elle est une très bonne professeur, et elle a fait de très bons plats. Nous nous sommes régalés.
Elle est, très organise patiente, très pédagogue, et est très a l'aise et expérimentée Avec la cuisine.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback, Mrs. Jean.
We're so happy to hear that Chef Clara made things easier. We'll make sure to share your kind words with her.

Beoordeeld met 5 van de 5 sterren

Reliable company that you can trust in…

Reliable company that you can trust in getting a maid. My experience is very good.

10 december 2024
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for choosing our service and writing such a positive review, Mr. Zahid. We’re glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect.

Beoordeeld met 5 van de 5 sterren

I got a housemaid from the company and…

I got a housemaid from the company and i am lucky because they give me the superb housemaid.I am happy and satisfied with the service.

27 juli 2024
Review zonder uitnodiging
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Antwoord van Maids.cc

That’s great to hear Mr. Muhammad! It makes our day when we hear about how happy a client is with their new maid.

Beoordeeld met 5 van de 5 sterren

I got a housemaid in the company and I…

I got a housemaid in the company and I am happy with it.What I like is that the company process is fast and customer service is excellent.

26 mei 2024
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your 5-star rating, Mr. Hussain. We're glad you're enjoying our service. We appreciate your trust in maids.cc, and look forward to continuing to provide you with the best possible experience.

Beoordeeld met 5 van de 5 sterren

My experience with maidscc is very…

My experience with maidscc is very superb. The customer service is excellent,she assist me and make sure that i understand the process of getting a housemaid.I’m happy with my housemaid.

26 december 2024
Review zonder uitnodiging
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Antwoord van Maids.cc

We are grateful to receive your 5-star rating and for choosing maids.cc. Your satisfaction is our top priority, and we're pleased to know that we have met your expectations Mr. Nabhan

Beoordeeld met 5 van de 5 sterren

Great Chef!

It has been really helpful for our maid to bring Chef Clara to our home. The way how is explained all the steps to cook, are doing the job much easier. Definitely I will recommend Chef Clara for cooking training 💗✨

24 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback, Ms. Katie. We're so happy to hear that Chef Clara made things easier. It's great to know that her way of teaching helped you. We'll make sure to share your kind words with her.

Beoordeeld met 5 van de 5 sterren

Chef Clara is very professional!

23 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for sharing your feedback with us Mrs. Alessia.
We're happy to hear that you had a great experience with Chef Clara. We'll make sure your kind words reach her.
We wish you all the best moving forward!

Beoordeeld met 5 van de 5 sterren

Chef Clara is amazing

Chef Clara is amazing! We have a new employee and she has given her so much confidence and knowledge in the kitchen. We are very impressed and grateful for Chef Claras help!

22 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback, Ms. Ayira. We're really happy to hear that Chef Clara made a good impact. We'll make sure to share your kind words with her. Thanks again for your support!

Beoordeeld met 1 van de 5 sterren

SCAM COMPANY

This is the worst company I have ever dealt with!!!!!
On the phone with them 20 times a day, because no one gets back as promised, no one knows anything, and even the most simple things are delayed.
THIS IS THE WORST CUSTOMER SERVICE!!!

The maid was supposed to arrive this morning at 8am - now 11:50am still no maid, and everyone is clueless. Keep saying the driver was cancelled by mistake!
Her english in the introduction video was amazing, now she barely understand what I'm saying when calling her asking where she is.

THIS IS THE BIGGEST SCAM - NEVER HIRE FROM THIS COMPANY

Answer to the company: you know exactly who I am, since I’ve been on the phone with you 15 times a day, last 2 weeks !!!!

17 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for sharing your feedback with us.

We’re very sorry to hear that your experience wasn’t good. We know how important clear updates and reliable service are, and we’ll review what happened to improve. We always offer free replacements to help you find the right maid. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Beoordeeld met 5 van de 5 sterren

Thanks Mimi for the amazing Training

Mimi came to provide some training to my current nanny. I am really happy with her and how she handled the situation. I definitely recommend her as a trainer and would definitely reach out to her if I need further support.
Thank you!

2 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Beoordeeld met 1 van de 5 sterren

Very upset with the company

Very upset with the company. There were many instances in the pricing that was advertised as well as reviewed with the agents. There was no mention of addional vat that was excluded from the price. Only when the payment was being deducted from the account I saw the balance. It was not mentioned in the final summary and confirmation when the agreement was being made. Very deceiving as the visa is already processed.

5 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback. We're truly sorry to hear that you're not happy with your experience. We apologize for any mix-up. We always try to make sure our communication is straightforward. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Beoordeeld met 1 van de 5 sterren

Worst company ever

Worst company ever, i dont recommend it at all.

10 april 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for sharing your feedback with us Mrs. Sally
We’re very sorry to hear that your experience wasn’t good. We always try to provide better service and support. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Beoordeeld met 1 van de 5 sterren

MAIDS.CC

MAIDS.CC — THIS IS MODERN SLAVERY AND FRAUD. SHAME ON YOU!

My name is Nour Hassouna. This company had the audacity to DELETE my honest review and replace it with FAKE reviews written by their own EMPLOYEES just to bury the truth. You think by hiding behind fake stars, the truth will go away? IT WON’T. You can’t erase real experiences.

I’ve had 6 helpers in 2 years from Maids.cc. I STOPPED working with them because of how BAD and DANGEROUS their service is. After 2 years, I gave them ONE LAST CHANCE — for only 2 months during Ramadan and my nanny’s annual leave — and I DEEPLY REGRET IT.

Let me break it down:



BEFORE:
• Helper 1 – Cherry: She resigned and begged me to hire her directly — I refused. She told me that Maids.cc INSTRUCTS THEIR MAIDS TO START FIGHTS WITH CUSTOMERS before the 3-month mark — so they can trap you into their overpriced monthly packages instead of visa-based options. Because that’s where they make MORE THAN DOUBLE THE PROFIT. This is SYSTEMATIC FRAUD.
• Helper 2 – Peachy: She HIT MY 3-MONTH-OLD BABY after she had a fight with her husband. YES — SHE LAID HER HANDS ON A BABY!
• Helper 3 – Fulla: Couldn’t speak English or Arabic — so there was ZERO communication. How is she supposed to work in a household when no one can understand her?
• Helper 4 – Cherry (another one): She was incredibly slow, but I was patient — until I found out she refused to wake up before 7AM and insisted on sleeping from 8PM to 7AM like she’s on vacation. UNACCEPTABLE.



THIS YEAR:

I gave Maids.cc ONE LAST CHANCE. I got a helper for 2 months. The first one stayed for FIVE DAYS and said, “I don’t like kids.” WHY WOULD YOU SEND HER TO A FAMILY WITH KIDS THEN?

Then came Mary, a Filipina maid.

She was sweet, kind, and hardworking. But then I saw her CRYING — and what she told me next SHOCKED ME.
• Maids.cc PROMISED HER A 2,000 AED SALARY, but put 1,500 AED in her labor contract, and then only transferred 900 AED/month — for THREE MONTHS. That’s 2,700 AED instead of 6,000 AED. THAT IS WAGE THEFT.
• They promised her insurance, and instead gave her nothing. They have ONE staff member who tells all the maids to “just take Panadol” and pay for their own medicine. THIS IS ABUSE.
• Mary has 7 kids in the Philippines. She wanted to resign and respectfully offered to complete her 1-month notice (even though she was still on probation and wasn’t required to — she did it because I paid for the full month). She told the company. They said: “Come at the end of the month and we’ll give you cancellation papers.”

SHE WENT TO THEM TWICE — no papers, no explanation. Then suddenly they hand her a paper saying: “Pay us 2,500 AED or we won’t cancel your visa!” WHAT IS THIS BLACKMAIL?

They told her: “Come tomorrow or we’ll file an absconding case!” She was TERRIFIED. She told me they constantly shout at the maids, threaten them, and scare them into submission. And guess what? Mary is incredibly respectful and decent — and they STILL treated her like this.



WAKE UP, PEOPLE:

Maids.cc is charging customers 4,250 AED per month — and giving the actual helpers less than HALF OF THAT. They lie to clients, lie to the maids, break labor laws, mistreat workers, and intimidate them into silence.

THIS IS MODERN SLAVERY.

Mary has already filed a formal complaint with MOHRE, and submitted evidence and screenshots of the way this company speaks to her.

This company should NOT just be reviewed — it should be SHUT DOWN. Their license should be CANCELLED IMMEDIATELY. What they are doing is inhumane, illegal, and disgusting.

SHAME ON YOU, MAIDS.CC. We will not be silent.

1 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for sharing your feedback with us Mrs. Nour
We’re very sorry to hear that your experience wasn’t good. We take these concerns seriously and always try to provide a safe, legal, and fair service to both our clients and workers. We’ll review everything you mentioned and take the necessary steps to address it properly.
Our team will contact within the next 60 minutes you to fix this problem.

Beoordeeld met 1 van de 5 sterren

Not recommended

Very poor service
Once u pay and sign the contract office will not answer ur requests
Denied in any agreement
Hidden information
MIs-selling

1 mei 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback. We're truly sorry to hear that you're not happy with your experience. We always try to make sure our communication is straightforward. Maids.cc uses several technologies to help improve how fast and clear we handle things. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Beoordeeld met 1 van de 5 sterren

I was direct hired my employer back…

I was direct hired my employer back 2023 I was hesitat at first that they want too process my work permit on maid cc because I heard a bad review about them,but still I agree after they explain everything about insurance they are good whatsoever,but not i still i got sick it's was really and emergency that my boss they really need me to bring to hospital i couldn't stand and vomiting several times they bring me the nearest hospital,they give me right away a medication because of my look I'm really in pain I stayed in the hospital until 2 am in the morning,then I feel better everything,then the nurse came she told me that my insurance was declined i siad for what reason they i don't etc,so I paid the whole bill i got 2647 dirham so my boss called the maid cc aske them where we can get the reimbursement for the bill they siad a lot excuses blah blah I'm very disappointed my insurance was NAS and I think the insurance for the maid here in the dubai just for display,but i haven't received my reimbursement until now it's been 2 months

3 maart 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for sharing your feedback with us Martes.
We're very sorry to hear that your experience wasn’t good. We always try to make sure our clients and employees get clear information and good support. We’ll review your case and see how we can help with this situation.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

23 april 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Beoordeeld met 1 van de 5 sterren

The most unprofessional company I ever…

The most unprofessional company I ever had to deal with
Sent me wrong maids for my requirements, they arrived late , the
have worked for 2 days and then disappeared.
I have a newborn I m in sincere need of help and these people even asked for 4k aed to give this awful service. Plus bothering clients after 9pm .I have no words

12 april 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for your feedback, Ms. Eleonora. We're truly sorry to hear that you're not happy with your experience. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We're checking this with our team and will call you to fix this problem.

Beoordeeld met 5 van de 5 sterren

Clara explained everything very well…

Clara explained everything very well and my maid did everything herself. She was very patient and friendly.

7 april 2025
Review zonder uitnodiging
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Antwoord van Maids.cc

Thank you for choosing maids.cc, Mr. Shehwar. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Beoordeeld met 5 van de 5 sterren

Very professional and experienced staff…

Very professional and experienced staff providing the best service in UAE

20 maart 2025
Review zonder uitnodiging
Logo Maids.cc

Antwoord van Maids.cc

Thank you for choosing maids.cc, Mr. Hadhemi. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Beoordeeld met 5 van de 5 sterren

Extremely satisfied with Clara

Chef Clara helped our maid patiently and by the end she was able to make chapati’s independently

1 april 2025
Review zonder uitnodiging
Logo Maids.cc

Antwoord van Maids.cc

Thank you for your review, Mrs. Batool. We work diligently to keep you and all our clients happy here at maids.cc. It's always a pleasure to serve you. We'll make sure to pass your positive feedback to Chef Clara. Once again, thank you.

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