Air Greenland Reviews 

Fantastisk tur til Grønland. Turen op med Air Greenlands egen maskine var skøn. God sideplads og meget fin service. Turen hjem med Jettime-flyet, blev knapt så god en oplevelse på grund af meget lidt benplads. Servicen var ellers god.
Booking af billetterne var nem og overskuelig.
Personalet var imødekommende og servicemindede.
Alt i alt en rejse der er anbefalelsesværdig.

I svare kun når I får 5 stjerner.
Når I kun får 1 stjerne svare I ikke.
Når I svigter de små familier har I samme tendens til ikke at svare. Når 2 voksne med trætte børn står i kbh og som de eneste ikke kommer med flyet pga overbookning til Grønland svare I ikke. Selvom familien havde bestilt for 6 måneder siden og havde pladsbestilling vælger i at give deres pladser til 4 voksne som havde bestilt for 4 måneder siden.
Når den trætte svigtede familie kommer med et 12 timer senere fly har I glemt deres bagage. Og den lille pige på 2 år havde endda en solsikke snor. I skylder den lille familie en kæmpe undskyldning. !!!!!!!!!!!!?

Fløj til tiden. God mad, gode fly.

Alt fungerede rigtig godt – fra indtjekning af bagage og ombordstigning til servicen i kabinen. Personalet var venligt og imødekommende hele vejen.

Hvis man har mulighed for at vælge mellem Tuukkaq og Jettime, vil jeg personligt anbefale Tuukkaq. Jeg synes, flyet føles mere rummeligt, og skærmen ved sædet er en stor fordel – både for voksne og børn. Jeg har desuden altid oplevet rigtig god service fra personalet ombord på Tuukkaq.

Alt i alt en rigtig god rejseoplevelse, og jeg har derfor givet 10/10 i alle kategorier.

Fly til tiden, grading til 1. K Lasse

Horrible service, fly aflyst, ingen information om aflysning, ingen hjælp eller svar når man kontakter deres kundeservice. Ikke første gang det sker heller og samme behandling hver gang.

Hvis ikke det var fordi Air Greenland har mere eller mindre monopol på indtog udrejse af Grønland ville de ikke operere længere.

I have flown with several airlines from different countries time to time. But nothing beats Air Greenland Airbus 330neo "Tuukkaq". I allways fly in economi. But it is so comfortable, 4-5 hours flight feels like 1-2 hours because of the tablet with different entertainments.
10 stars from me

I lost my pink case containing important pills i tried contacting airgreenland and they told me i have to call the airport and when i did call them they told me i need to call air greenlad everytime i try to call about my pill they always tell me to contact other people i got no help nobody can help me get my bag back am so pissed super bad costumer service they dont actually wanna talk to costumers in need

Great experience on board Premium class. Friendly staff. Easy booking.

Klart svar og venlig betjening

En fantastisk service og personalet var meget hjælpsomme. BARE GODT

Jeg rejste med en bekendtes datter som ikke var helt tryg ved mig, men personalets imødekommenhed og hjælpsomhed gjorde turen så god og betryggende.

Nice flights, great service, and above all, very kind and professional staff all the way through.

Hvad i alverden foregår der???
Jeg har efterhånden rejst frem og tilbage på job et hav af gange, og hver eneste gang været super tilfreds med Air Greenland.
Men hvad i alverden er det man stiller til rådighed denne gang? Boeing 737-800??? Et afdanket og ældgammelt fly der nærmest ikke burde flyve AAL-CPH, det sætter man ind på AAL-GOH?
I kunne lige så godt have booket os med RyanAir

Familien har stadig ikke hørt fra jer eller set deres kufferter ….

Hvad tænker i på?

I experienced repeated overbooking and schedule changing on my first trip to Greenland. Air Greenland took no responsibility. Extremely frustrating experience!

Convenient flight, on time departure and an efficient, pleasant crew

Yesterday I tried to fly Premium class from Nuuk to Copenhagen. Air Greenland had a sale for around +800 DKK extra relative to economy. A great deal, considering it included a trip home without a sleepover, so I saved the same amount of money not paying for a hotel (No economy tickets had that option) So in other words, I basically got the upgrade for free.

This review is solely based on my premium experience.

Punctuality: The flight was on time today with no delays.

Airport service: There was unfortunately no different service at the airport for Premium passengers. Only when travelling from Copenhagen, you get access to an exclusive lounge. Too bad for me.

Seat: Very good and comfortable! Wide and with a lot of legroom. I had the window seat (5A). There was a box under the seat to the left that kinda blocked some parts of my legroom, but it wasn´t a big issue. I found the leg-rest to not be useful at all, because my legs would never reach it even when it was fully up. The neckrest, nothing extraordinary. I never really found the use for those. Recline was decent. But nothing extraordinary. The good thing however is that you can recline guilt free, since the space between each seat is so large, so it shouldnt bother the passenger behind you. It goes rather down and backwards, if this makes sense.

Temperature: The premium cabin has no air vents. Luckily, the air condition created a comfortable temperature once in the air anyways

Staff: Very basic. Good service, but nothing extraordinary for a Premium class.

Service: As a premium passenger we were given welcome drinks. It was not explained to us what it was, so I just took a chance. Turns out it was apple juice. The other choice was most likely sparkling water. We were also handed hot towels later in the flight

Amenities: As a premium passenger, we were given a pair of Air Greenland basic headphones (the ones you put inside your ear, not headset-type). I was a little disappointed they provided no sleeping mask or socks or anything like that. Just the headphones.

Food: A warm and delicious meal was provided. The quality was amazing! Delicious fresh salmon-salad for apetizer served with fresh bread. Extremely tender meat with pasta. Super delicious. A decent chocolate cake dessert as well as Summerbird chocolate. The food quality was like in a real restaurant, and served on real plates with a real glass. Only downside is how they served it all at once, so you would have to struggle a bit with the space on your plate. Would be great to get served the dishes individually.

Beverages: A selection of free beverages was exclusive for Premium, while economy passengers could also buy them but at a very high cost. I enjoyed real champagne and cashew nuts. Apparently it seems they have no specific limit on how much you can ask for, but they don´t tell you that, so you have to ask them on demand, and I felt a little too shy to order too much free stuff :P

Internet: The wifi is free on Premium but it was extremely show and hopeless. It was almost useless because of the internet speed being so slow. It would be fine for checking emails and reading news. But watching videos or navigating websites with a lot of clicking? Forget about it. Maybe I was unlucky to sit far away from the router. Who knows. But considering it costs 8 USD for economy passengers, it is a rip off...

All in all, I truly enjoyed the trip. The free wifi was the biggest disappointment. The food was the biggest upside. It is obviously not worth paying an extra 4000 DKK to upgrade to Premium for just a 4-5 hour flight. But if you get a good deal like me, where it can save you money for not paying a hotel, I will say it is definitely good value!

God og venlig service ombord, kn nemt måle sig med andre operatører på ruter til Grønland, navnlig SAS.

Inden jeg nåede at handle på aflysningen af flyet, for at indhente oplysninger for snarest næste afgang, fik jeg SMS, kort tid efter, at jeg allerede var blevet booket til næste afgang, som ville ske inden for de næste tre timer.
Jeg skulle nemlig kun afholde en eksamination i destinations stedet og vende tilbage til hjembyen straks. Eksaminationen blev afholdt til tiden :)