Mainspring Watches UK ltd Reviews 

I have recently purchased a 1999 Breitling Aerospace from Tristan at Mainspring Watches. A bit of a grail watch for me. From the moment I made initial contact with Tristan until I received the watch a few days later the whole process was an absolute pleasure. The customer service offered throughout by Tristan was nothing short of exemplary. I negotiated a trade in of a couple of watches without any difficulty. In fact Tristan was more than keen to accept a trade in which appeared to be his preferred option. So if it's something that you may have in mind just ask. The whole process was incredibly smooth. I couldn't be more pleased with the Breitling, it's in superb condition exactly as described. In short I couldn't recommend Mainspring Watches more highly. A five star experience. This is how all watch dealers should be!

Open all hours. I found my dream Autavia on Easter Sunday and Tristan very kindly responded the same day. I then collected it on Bank holiday Monday. The way they are gives great confidence in the world of luxury pre owned watches. Thank you for your time and efforts. Sorry for the slow review.

Normally buy watches face to face but the watch I wanted was hard to find, therefore nervously I entered into the process of buying, as you read of scamming and people losing money through online shopping.

I couldn’t have been more delighted with the whole experience of dealing with Tristan and the team, my confidence was there from the first time we communicated, thank you team Mainspring, I couldn’t be happier!!

Tristan managed to find me my dream watch, a rare black Monaco, he is a true gentleman, professional, knowledgeable, patient and polite its been such a pleasure getting to know him and his team, brilliant!! Thank you Mainspring, especially Tristan. I’ll be back soon

I bought a 1983 Rolex Seadweller from Tristan. Perfect gentleman, sent pics and vids and answered all my questions fast !! Shipped immediately, tracked all the way to my door....Very knowledgeable and keen to chat watches (and BMW's) genuine company. If they have your 'Dream watch' pull that trigger !!! Highly recommended, I will be back again when funds and missus allow.
Cheers

Decided to trade a vintage TAG for a newer TAG GMT. Dealt with Tristan who was super helpful and was happy to take my old watch as a trade. The deal was completed quickly and efficiently. My new watch was sent next day special delivery. Very happy with both the watch and the buying experience. Would not hesitate to recommend Mainspring Watches to other buyers. Thanks very much

Tristan is a genuinely nice guy and is happy to help. He has a nice selection of pieces in all price ranges and is happy to do deals on part exchanges. He is also extremely good on his communications and never leaves you waiting.

A very pleasant, friendly and efficient purchase. Would be very happy to buy from them again. A nice selection of watches at sensible prices. Thankyou.

I decided to dispose of a few timepieces that were not being worn and hopefully would be appreciated by someone else. Tristan was professional, efficient and timely throughout the process . Would not hesitate recommending him and his company. Thank you.

Superb service, and communications, an absolute pleasure to deal with, a "no fuss" trade in and purchase of a superb watch many thanks for all your help.

Simple and perfect.
Tristan replied to my initial enquiry within 10 minutes and negotiated a deal with me, the item arrived next day as described.
Quality service from rapid start to finish.

Thank you
Lee

I received first class service from Tristan, friendly, trustworthy and reliable.... thoroughly trustworthy.

Excellent comms, lovely guy. Would definitely deal with again!

Always a pleasure to work with Tristan and Jay. Their approach and service experience is both very professional and outstanding. They’re leading the way tbh. Always very keen and helpful to work out a compelling deal. Many thanks, and keep up the great work guys!

Mainspring were exemplary from start to finish - couldn't fault them. Stunning watch.

I contacted Tristan & Jay about a watch I liked, they got straight back in touch and were extremely helpful & polite. An easy transaction carried out in a professional manner. I would definitely purchase from them again in the future. Thank you both so much, I’m very pleased with my new watch 🙂

This is the second watch I have bought from them. Excellent friendly staff. The delivery time was unbelievable I had my new watch by 09.30 on the day stated. The follow up from them was first class I cannot fault it in anyway. I will definitely be buying again and would recommend them to anybody. First class job.

I bought a Planet ocean from these guys with a Seamaster part exchange, they made the deal so easy with no quibble and easy fast and friendly service
and it arrived the next day.
I cannot recommend these guys highly enough
if i could rate 10 stars i would.

Fantastic guys to deal with fast communication no fuss part ex deal. Highly recommend a absolute pleasure to do business with. 5 star service

I bought a breitling watch strap from these guys it was unreal condition just as said in advertisement also there next day all I can say there look after you super Paul from South Shields