Ordered a product over a month ago. Keep getting tracking updates every few days for the last few weeks saying the product has shipped and arrived at the destination but still no sign of it. When I ch... Toon meer
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I'm pretty selective about what I put in my home because I prefer keeping things simple. The item I chose adds enough detail without making the room feel crowded. It arrived securely packed and the fi... Toon meer
I liked being able to find decor that works with what I already own instead of feeling like I needed to copy a whole new room style. My purchase feels very natural in the space and that's exactly what... Toon meer
Absolutely beautiful collection of lights, we were looking for something that would suit our very low ceilings, we searched absolutely everywhere for months until we stumbled upon this website and fou... Toon meer
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Misleading advertising
I ordered a set of see no evil, hear no evil speak no evil garden lights. Only one turned up although the order clearly states ‘set of three’ and I was charged £39:95 for the set.
Only hear no evil arrived after 2 weeks, I sent an email to the company who’s response was pleasant and they investigated promptly.
The result of the investigation suggested I ordered incorrectly and only ordered an individual item, however I have revisited the website and cannot see this option, and indeed the site clearly says £39:95 for a set of three.
When trying to respond to the email, my replies will not send? I have replied via an alternative email and surprisingly it was delivered successfully?
I am still in dispute with Maison Lunavive and will happily revise my review if they sort this mess out, however I am currently not happy with their service and would recommend avoiding!
I ordered a white cotton bathrobe
I ordered a white cotton bathrobe, the washing instructions say wash at 30 degrees which I did. The bathrobe has shrunk a lot. I emailed them for a refund which they have refused. The reason being they say the way it was washed cannot be verified.
I will never use this company again.
Ordered 4 lights described as 'with…
Ordered 4 lights described as 'with gold finish'
When they arrived, cheap, poor quality and they were in black plastic. It is not made clear that there are two options on their website and one of these is black. Have not been offered a refund or return despite many messages.
Avoid.
The Temu of lighting ?
Beware..
We ordered a number of lights costing over £200 from this website. The contact details seem to show the company based in Holland. We were aware that we had to pay for any returns when we ordered however that is when the fun started.
The order was shipped from China in 2 jiffy bags when they arrived over a week later the goods seemed cheap and plastic so contacted them to return. Rather than sending to Holland we were told to send back to the fulfillment centre in China. The return cost will be around £45.
We would never have placed the order if we thought the goods would be this poor quality and the cost for return would be so high.
Quick and easy to use website
Quick and easy to use website, product looks great and better quality than others on the market. Reasonable price
The bedside desk table lamp is fairly…
The bedside desk table lamp is fairly practical. It gives sufficient light for reading, and its design matches my room decor reasonably well, although it feels quite ordinary overall.
Just a Chinese dropshipping business
Just a Chinese dropshipping business, I ordered something as a birthday present 6 days ago, it hasn't even left China yet; so it definitely won't arrive in time.
The website doesn't mention anything about stock coming from China. Save yourself the hassle.
Pretty lights!
Loved the variety of lighting products and the ease of finding info regarding them.
Wall lights
Easy to order, lights look beautiful - looking forward to delivery.
There is a beautiful choice of products…
There is a beautiful choice of products and it was so easy to use the website. I’m so happy I found this website. It was the only one who provided exactly what I was looking for at a very reasonable price.
I bought a few small home décor pieces
I bought a few small home décor pieces, and they helped improve the look of my shelves to some extent, making them appear a bit more organized without feeling too crowded.
Installation was fairly easy
Installation was fairly easy, and the final result looks decent for the price.
It's actually too early to say
It's actually too early to say. Not sure why companies ask for these surveys before items are delivered 🤔
I added a wall light to my hallway
I added a wall light to my hallway, and it made the area feel somewhat more inviting at night. The glow is soft and pleasant, though not particularly striking, and it adds a bit of decoration without taking up space.
The pendant light I installed above my…
The pendant light I installed above my dining table creates a warm and cozy atmosphere during evening meals. It looks fairly stylish and simple, and while it enhances the space, it doesn’t stand out as much as I expected.
Website easy to use with good images of…
Website easy to use with good images of the products. I would have liked measurements of product to be displayed in cms as well.
The chandelier ceiling light in my…
The chandelier ceiling light in my hallway gives a somewhat elegant feel. It stands out to a degree and makes the entrance area look a bit more refined, though it is not especially impressive.
The rug in my bedroom ties the space…
The rug in my bedroom ties the space together in a decent way. It is reasonably comfortable underfoot and adds some warmth and texture to the room, but it is fairly ordinary overall.
This company looks to be based in…
This company looks to be based in Holland and does vaguely mention that return may have to go via their fulfilments network, but don’t mention this is China. The cost of returning the product negates any refund. Do not buy from the company. The product I received was very bad quality, and returning it for a refund at my cost is not worth the hassle. Please save your money.
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