Maison White ltd Reviews 306

Very bad experience with this company. Very rude staff.

Ron was extremely rude even I was giving him business.

Excellent. Easy to use website. Good ordering process and quick delivery.
I had put a request in to be notified when my item came back into stock and was duly notified. Great service.

Really good price for some Orla Kiely bedding that was much more expensive elsewhere. Excellent delivery time, great comms and a fabulous product. Would definitely buy from Maison White again. Thank you!

Received my order very quickly, everything was packed securely, I would recommend Maison White.

Swift dispatch and delivery of goods ordered.

Nice selection of items. Received promptly. Thank you

Great company - ordered Laura Ashley bedding twice by mistake - banking issue - company messaged straight away to see if I had in fact done two orders. They cancelled one straight away and avoided them wasting time sending them out and me returning so thank you very much

I had tried to buy this item locally but it was out of stock. It was suggested I try to buy online and I chose this company. It was ordered and delivered in three days. Very impressed with the service.

Brilliant customer service. Needed a parcel quickly and they delivered just that. I spoke with a very kind lovely person. Would highly recommend the company!

Delivered quickly and with great care as my item was fragile. Even had a refresher in the box. Thank you, will definitely buy from you again 🙏🏻

Super speedy service. Delightful item, packaged with care. Highly recommended, first class company. Many thanks 😊

Fantastic customer service. I recently moved but my item was being shipped to my old address. I contacted them, to which I had a prompt reply, with reassurance that my item would be delivered to my new address. Fast delivery and Fantastic item. Thank you.

Excellent biscuit tin and fast delivery - thank you.

Great products, lovely designs. My order came very quickly and was well packaged. Very pleased

Ordering was simple, with several delivery options available. Dispatch was incredibly fast—I received my item within 24 hours of placing the order. Communication throughout was excellent. Would definitely recommend Maison White. Thanks again!

Company is very good to work with they let you know when item is sent and tracking number.
I wasn't really happy with the quilt set I ordered £100 reduced to £65
The quality was ok the colours on the cover looked a bit washed out instead of being vibrant but I had guest coming so I kept it , it will do but I was disappointed with quality and color of quilt cover.

Good quick service. Can't fault speed of delivery.

First time i have used Maison White and i think they are superb! Products arrived really well packaged and promptly, had emails from Maison White and the courier throughout to keep me informed. Inside the package was a thank you card and some sweets for my little girl, the recipient of the gifts, and a catalogue of other products within the range 😍 Thank you Maison White i will definitely recommend you and use you again

I purchased what looked like a perfect Sarah Miller Palm Garden Stone bedding set for £65. It came with a sticker (as most do now) saying non returnable if opened. It seemed perfect - so I opened it. However, once it was open, we could see that the background colour of the pillows was not the same as the duvet cover and this made it not quite match. It was obviously from different print runs. It was subtle but very noticeable and not satisfactory for a luxury item. I explained the problem to Maison White and sent photos. They suggested it was because the duvet was a different colour to the pillows - but that was not the case and I had not even put it on the bed. So I put the duvet and pillows in the bedding set as instructed - but was still extremely disappointed in the different shades between the duvet cover and pillow cases. It was subtle - but noticeable and ruined it for me. They suggested I turned it over and used the green side - but it was the stone coloured side that I bought to go with my decor. I understand why customers are asked not to unpack duvet covers for hygeine reasons - but in this case - I couldn't have seen the problem until I opened the packet. I believe the item was sub standard and they should have returned it to Sarah Miller and refunded me. I shall not use it - so I have wasted my money. I am not sure how they get away with it under the distance selling regulations when it was below the standard I should expect for a luxury item.