Mall Music Reviews 

383
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to buy a new mixer on short notice. Simone at Mall Music was especially helpful - she had the model I wanted in stock, we arranged payment and pickup which all happened in time for an importan... Toon meer

Beoordeeld met 5 van de 5 sterren

My item (replacement stylus for the "verandah stereo") arrived very promptly, safely packaged. The Mall Music website was easy to navigate, and I was impressed with what you keep in stock. We have sev... Toon meer

Beoordeeld met 5 van de 5 sterren

The communication has been really great. I ordered a Roland drum mesh head however it came damaged due to mishandling of the shipping company. I emailed them regarding the mishaps. Simone quickly look... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a pedal online through Mall Music. The website was easy to navigate, plenty of pictures and great descriptions. The transaction was dead simple. I used my zip account to pay and it wen... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekinstrumentenwinkel
  2. Hifi-winkel
  3. Muziekinstrumenten verhuurbedrijf
  4. Muziekinstrumentenreparatie

Geschreven door het bedrijf

Mall Music is a family-owned Australian music store that has been helping musicians for over 45 years. Based in Sydney’s Northern Beaches at Westfield Warringah Mall, we specialise in musical instruments, digital pianos, guitars, drums, school band instruments, pro audio, sheet music, accessories, and expert advice for musicians of all levels. Originally established in 1977 and independently operated by the same family since 1982, Mall Music has grown from a small local music shop into one of Sydney’s most recognised independent music retailers. While the industry has changed dramatically over the years, our focus has remained the same — genuine customer service, knowledgeable staff, and helping people enjoy music. Many of our customers first visited us as children and now return with families of their own. We work closely with local schools, music programs, tutors, churches, live performers, and recording musicians throughout Sydney and across Australia. Whether someone is buying their very first keyboard, upgrading to a professional digital piano, setting up a home studio, repairing a guitar, or finding the right instrument for school band, our team takes pride in offering practical advice and real support before and after the sale. Unlike large online marketplaces, we believe a music store should still feel personal. Our staff are musicians, parents, performers, technicians, and long-time music lovers who genuinely care about helping customers choose the right gear for their needs and budget. Today, Mall Music continues to serve customers both in-store and online Australia-wide, with a strong focus on fast shipping, careful packaging, honest communication, and long-term customer relationships. Thank you for supporting independent Australian music retail.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

383 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(383)

25 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

All the staff were helpful

All the staff were helpful, friendly and knowledgeable.

26 september 2025
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review.
We’re really proud of our team, so it’s wonderful to hear you found our staff helpful, friendly, and knowledgeable. Whether someone is buying their first instrument or adding to a professional setup, we always aim to create a welcoming music store experience with genuine advice and support.
Thanks again for supporting our family-owned Sydney music store — we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

Great price and quick delivery

Great price and quick delivery

27 september 2025
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review. We’re really glad to hear you were happy with both the pricing and the quick delivery.

As an independent Australian music store, we work hard to offer competitive prices while still providing fast dispatch and genuine customer service for musicians across Australia.

We truly appreciate your support and hope you enjoy your new gear.

Beoordeeld met 5 van de 5 sterren
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review. We’re really pleased to hear you received a quick response and had a positive experience ordering your guitar music book.
Whether it’s a major instrument purchase or sheet music for practice and learning, our team always aims to provide fast, helpful service and keep musicians inspired.
We truly appreciate your support of our family-owned Australian music store and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Great

Great , speedy service

21 september 2025
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review.

We’re really glad to hear you were happy with the speedy service from our team. We know musicians are always eager to receive their gear quickly, so we work hard to process and dispatch orders as fast as possible - in fact we process our online orders 7 days a week!

Thanks again for supporting our family-owned music store — we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

Delivered promptly

Delivered - no fuss - thank you!

20 augustus 2025
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review.

We’re really pleased to hear everything arrived promptly and hassle-free. We work hard to make ordering musical instruments and accessories online as smooth and straightforward as possible.

Thanks again for supporting our family-owned Australian music store — we truly appreciate it and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery. Thanks!

8 augustus 2025
Logo Mall Music

Antwoord van Mall Music

Thank you so much for the 5-star review.

We’re really glad to hear your order arrived promptly. Our team works hard to dispatch orders quickly and provide reliable delivery for musicians all across Australia. Shopping small shouldn't mean shopping slow!

Thanks again for supporting our family-owned music store — we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

Fantastic service.

Purchased a guitar online with these folks and the entire process was just easy and professional. Highly recommended. Thanks again!

12 augustus 2025
Beoordeeld met 5 van de 5 sterren

Ordering

Ordering, and timeliness for delivery was prompt and seemless. This was being delivered to my friends address and brought here all the way to Fiji 🇫🇯 🙂

20 juni 2025
Beoordeeld met 5 van de 5 sterren

Great experience and helpful staff

The guy there was super helpful and recommended an amplifier that is perfect for what I was looking for so overall great experience.

27 april 2025
Logo Mall Music

Antwoord van Mall Music

Thanks for the kind words! We’re glad our team could help you find the right amplifier—we take pride in offering expert advice and a wide range of music gear and accessories for all kinds of players. If you ever need help with setup, tone tweaks, or expanding your rig, we’ve got you covered. Be sure to join our newsletter for VIP offers, early access to sales, and expert tips from our in-house team. It’s the easiest way to stay connected with what’s new at Mall Music.

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