Maplesstitches Reviews 

ABSOLUTE SCAM, SCAM, SCAM 💯 % false advertising.
Definitely not hand stitched above a book shop in Hay on wye nothing artisan about these bags. Not fast shipping as they are mass produced in China & come from China. You think 🤔 your getting a bargain from expensive beautiful hand stitched padded hand crafted bags when infact there cheap thin nylon machine made. If bought in sale NON REFUNDABLE OR RETURNABLE

As same as other people have said, not what I expected, i.e. not quilted and not made in the UK. Took a while to arrive, I have complained about the quality now they are asking me to send pics which i have, I've also requested a refund. Charlatans. They're not listed on Companies House, thinking of contacting Trade and Standards don't know what they can do?

There’s nothing hand-crafted about the bag I just received, it’s ok but obviously cheaply and machine made, just printed fabric with machine stitching across it to resemble quilting.
I was definitely overcharged for this item. Feel foolish and ripped off.

I would give no stars if that was an option

Poor quality product, definitely not as described and in the sale reduced at £30, I wouldn’t give £5 for it never mind £100 at full price . Plus when you read their returns policy’s they do not allow returns on sale products so as a pensioner I’m stuck with 2 bags I bought for presents for my sister and sister in law that I definitely cannot give them and having to purchase other gifts to give them.
It’s a total scam of a site, never seen Hay on Wye in Wales as the tracking started in China, and very poor inferior product. It’s a shame you can’t post pictures on trustpilot as the product looks nothing like the advertisement.

If you purchased via an ad on Facebook leading to the Website 'Maples Stitches' Please report via the Tips to Report Scams - from there you can go to the 'Scam Protection Centre' and report the page.

Would it were possible to give zero/negative stars. Can only fully endorse every other review here as have had exactly the same experience. Suspicions aroused when I tracked my handcrafted, quilted bag's delivery progress to find it had arrived on an international flight - from Wales! - and cleared customs. Bag bears no resemblance to the advertised item, apart from the design - plastic/nylon, mass produced inferior quality item. On complaining and requesting either a full refund or an item of the exact type and quality advertised, I got a quick response citing difficulties with a production partner and asking me to provide photos of the bag I received. These were sent, along with a further request for a refund. Their response to this and subsequent refund requests to date - total silence. Will write it down to experience but if you are reading reviews prior to ordering - would that I had done the same!- please don't go anywhere near this company!! Total rip off.
UPDATE; After much to-ing and fro-ing by e-mail and after being offered a 20% (refused) and then an also refused 40% refund (and to save ME the cost of returning the item to China!!), and as a hand quilted fabric item could not be supplied - despite still being advertised - a 70% refund has been agreed .... so will hopefully come through. I have therefore paid just under a tenner for a slightly superior plastic carrier bag, albeit with a very pretty design. Lesson learned and have given feedback to FaceBook.

I'd give minus zero stars if I could. What a con! Extremely poor quality goods which are not made in the UK. Furious with myself for falling for this. I've since seen the same products advertised for sale under different business names but the sites are identical in detail. Facebook have refused to do anything about it. Definitely not the lovely items I hoped to gift to family.

This is a scam
Printed not embroidered bags and fully AI advertised
I was shipped via Evri from China a flat cheap plastic/nylon bag
Hides behind a London mailing address

Advertised as a company in Hay-on Wye making quality stitched and quilted bags.
Nonsense……. The bags come from China and they do not resemble the bags on the website at all. Total waste of money.

I should have read the reviews - totally agree with them - it's a scam. Delivery took a long time and, according to tracking, was being shipped from outside the country and not made in Hay-on-Wye as per the false advertisement. If I could show a photograph of the badly stitched, low quality bag I would as its laughable in comparison to the bag advertised.

What a disappointment - flat, thin and cheap. Don’t believe a word on the website.

Very very disappointed. Beautiful pictures of product of a quality bag. The bag arrived and I was very disappointed, basic stitching across the design, no raised padding, eyes etc. Not good and a rip off. Don't buy

This is a scam company. Do not buy - you will receive a cheap and nasty bag which is not quilted and is not made in Hay on Wye - drop shippers. I unfortunately bought one of these bags and asked to return. I was offered 30% off then 50% off. I decided to accept the 50% off as it was preferable to receive something rather than spend £20 on postage to send back to China as this was pointed out to me in the message from oh so nice Olivia. However to date 2 weeks on I have neither received the 50% nor a return label despite having sent several messages to this bogus Company. How are these people getting away with this. I resolve from now on never ever to buy without reading reviews first. Expensive mistake.

Buyer beware. Two bags took longer than expected to arrive. When they did the package felt lightweight and small. On opening I was presented with two cheap-looking plastic bags with printed on pattern, not handcrafted or quilted. Very disappointed did not look like they were made in Hay-on-Wye. One of the handles was incorrectly attached. Emails rejecting the purchase resulted in request for photos, no return address was provided, eventually a 30% refund and “keep the bags” was offered. When this was rejected a 50% refund and “keep the bags” was offered. By this time I’d had enough so accepted the refund.

Website is really really dishonest. The bags are nice enough, but bear only a passing resemblance to the pics on the website. They are not made in small batches in England. They are shipped from abroad, almost certainly mass produced in China.
I feel a bit foolish for believing it, as it now seems really obvious.
Ah, hindsight.
That said, I bought them as gifts to use as beach bags and they work fine for that…

If I could give this business zero stars, I would. The photos and descriptions of these bags are nothing like the item that has just arrived. Their description is of an artisan, quality product that is hand sewn. The photos give a three dimensional appearance of the design. It is, in fact, printed fabric with a few wobbly quilting effect lines over the top.
An absolute rip off.

Like other reviewers I wish I’d googled them first-I ordered 3(!) The first arrived yesterday and as everyone described, cheap, synthetic copies of their photos. I don’t understand why Facebook hasn’t cancelled their ad! I’d love to know if I can claim any money back, but fear ‘caveat emptor’ might apply. I also wonder where they got photos of the original, much superior, bags, as those I would buy!
Irene

Scammers, be interesting to see what/if the bag is like. My bank stopped the other transaction as "red flagged". Now see site blocked, and no evidence of it on social media, BEWARE.

DO NOT buy from this Company. I specifically went direct to their website to order 3 quilted cushion covers not from the fb advert. When I eventually received my order, it obviously had come from overseas not Hay on Wye. The only padded item was the envelope they came in. Substandard covers with zips not envelope backs as advertised. Definitely not certified British made. I have been offered 30% refund which I have refused having spent £76. I shall still pursue the matter. This is a scam. I would rather give no stars!

I gave this one star because I had to rate it, in fact it deserves nothing. It is not a handmade, padded, lined bag, it a garishly printed polyester bag, which should cost less than £5.00. It is a huge disappointment, not made in Haye on Wye, made in China and a complete scam.