We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very quick delivery Well packaged Prompt response to query Unfortunately I placed the order without reading description fully (completely my fault) Maqio refunded speedily without quibble or quest... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for Christmas presents for my nieces and nephews but didn't want to use Amazon. I found this website, checked them out and found their prices very competitive, so I placed an order. The... Toon meer

Beoordeeld met 5 van de 5 sterren

I’d give Maqio more than 5 stars if I could! I needed a bulk order of individual toys for my son’s birthday party bags and was worried about getting a lot of duplicates since the items are usually... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Speelgoedwinkel

Geschreven door het bedrijf

The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They didn't send toy on time

They didn't send toy on time, now late for xmas

1 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Hi Kevin! Sorry to hear that you have not received your order. Please get in touch with our friendly Customer Service team at contact@maqio.com and they will look into this for you. Please note, once a parcel leaves our warehouse, it is in the hands of our 3rd party couriers.

Beoordeeld met 5 van de 5 sterren

Exactly as ordered

Exactly as ordered. Well packaged and arrived promptly very happy with my experience.

15 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news, Catherine 😊 thank you for your review ✨

Beoordeeld met 5 van de 5 sterren

Great place to buy from

An item that my daughter wanted was out of stock at all the big retailers, after a Google search found this site where it was in stock and at a reasonable price. Was a little nervous as had never heard of the store but following good reviews, ordered on Monday and it came Friday via Royal Mail. It was really well packaged. Thank you.

12 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news 😃 we are so pleased to hear that you are happy with the products and service 💖 thank you for shopping with us ✨

Beoordeeld met 5 van de 5 sterren

Good value

Easy to use website, good selection of products at good value. Order process and tracking was excellent. Quick delivery. Will use again.

10 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear 😃 thank you for shopping with us 💖

Beoordeeld met 1 van de 5 sterren

No delivery

No delivery
48 hr tracked no info still waiting

14 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Hi Peter, sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com so they can look into this for you.
Once the parcel leaves our warehouse we have no control over the delivery, and is then in the hands of our third-party couriers.

Beoordeeld met 2 van de 5 sterren

Don't ask for a review when you've…

Don't ask for a review when you've missed your 1-3 working day delivery window and haven't even passed it on to the courier yet.

9 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Hi Kudos. Sorry to hear you haven’t received your order. Please contact our Customer Service team at contact@maqio.com
and they’ll be happy to look into this for you.

Please note that once a parcel leaves our warehouse, delivery is handled by our third-party couriers.

Beoordeeld met 4 van de 5 sterren

A fair price but limited choice of the…

A fair price but limited choice of the books I wanted to buy. Arrived on time with good communication about the status of the order.

12 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you for your review 😃 enjoy your items 📚

Beoordeeld met 5 van de 5 sterren

Good shopping experience

There was a good selection, including most of what I was looking for. The prices were decent and the delivery was fine. Thank you :)

13 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear, Faye 😄 thank you for shopping with Maqio Toys 💖

Beoordeeld met 5 van de 5 sterren

Always a good service at a great price

I have used this company a few times now and every time the service has been great. Delivery is very quick, goods are well packaged and toys are at an amazing price. I will always look at the Maqio website first when buying toys.

8 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great to hear, Kentish 😄 thank you for shopping with us ✨

Beoordeeld met 5 van de 5 sterren

Great service

Great service - simple and straightforward, and competitively priced. Items delivered quickly and well packed, and were of great quality. Will definitely use again.

6 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thanks Sandy 😄 enjoy your items 🎁✨😊

Beoordeeld met 1 van de 5 sterren

Goods not delivered.I Waited in all…

Goods not delivered.I Waited in all day but nothing turned up even when given a time window. No communication received telling me of a problem and tracking simply didn’t work! Not your fault but carriers!

10 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Hi Desmond! Sorry to hear that you have not received your order. Please get in touch with our friendly Customer Service team at contact@maqio.com and they will investigate this for you.

Please note, once a parcel leaves our warehouse, it is in the hands of our 3rd party couriers.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Had exactly what I was looking for - Playdoh. Very quick turnaround from ordering to delivery via Royal Mail. Easy to use website. Cost including postage worked out cheaper than A and the order was correct. Would use again.

28 november 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news 😃 thank you for shopping with Maqio Toys 🎁

Beoordeeld met 5 van de 5 sterren

Smashing company

Smashing company, easy to use website, fast delivery with very reasonable charge. Worked out cheaper than A…s including shipping cost and no need to leave my house.❤️❤️❤️

5 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news 😄 we are so pleased to hear that you are happy with the products and service ✨

Beoordeeld met 5 van de 5 sterren

Little bit apprehensive at 1st

Little bit apprehensive at 1st, never heard of this website, however, the toys arrived within 4 days, all in perfect condition and very well packaged. Would definitely buy again

9 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news, Beata 😃 thank you for shopping with us 💖

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish, my order came within a couple of days from ordering

4 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

We are so pleased to hear that you are happy with our service, Janene 💖 enjoy your items ✨🎁

Beoordeeld met 5 van de 5 sterren

Bought this set for my Sons Christmas…

Bought this set for my Sons Christmas present. Looked around and found John Lewis out of stock and Maqio! They were cheaper and second to none service. Had the item delivered within 2 days. Great service highly recommend them!

1 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Great news, Chris! 😃 thanks for shopping with us 👍😄

Beoordeeld met 3 van de 5 sterren

Delivery let you down

The whole shopping experience was sadly let down by the delivery operator. They had me waiting in at home for 2 days saying Monday it was out for delivery to no show and aay they would come again Tuesday to yet again no show. If I knew you used Evri I wouldn't have shopped with you for this very reason your chouce of delivery operator let's you down from gaining 5 stars.

1 december 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thank you for your feedback, Andrew. We are sorry to hear about your experience. Once parcels leave our warehouse, delivery is handled by Royal Mail, Evri, or Yodel, so it’s unfortunately out of our control. We hope your next order arrives smoothly and that we can give you a better experience next time.

Beoordeeld met 5 van de 5 sterren

Good price

Item received well packed, delivery was quick and the price was good. I found Maqio by accident i would be happy to use them again.

28 november 2025
Review zonder uitnodiging
Logo Maqio

Antwoord van Maqio

Thanks Joan 😃 we are very pleased to hear you had a positive experience with us 😄

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer