Ordered the take away Christmas meal and was not disappointed. Every detail was taken care of down to including Christmas napkins & crackers. The food was plentiful and of the highest quality. Only ne... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered during Christmas weekend, but they shipped right after Christmas. Item arrived quickly with no issues. Sometimes the pictures to certain items don’t show up on the website, it’s a pity, i’d be... Toon meer
My sister and niece visited your store in Edinburgh and loved the quality of your items. They bought coats, sweaters and scarves and had them shipped easily to North Carolina. Their rave reviews made... Toon meer
Good communication by email on my order and swift delivery. A suggestion to wrap the item in some paper as when cutting open the packaging the blanket was exposed and thankfully not damaged from op... Toon meer
Bedrijfsgegevens
Contactgegevens
High Street 375, EH1 1PW, Edinburgh, Verenigd Koninkrijk
- marchbrae.com
4,6
Uitstekend
923 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This was a gift
20 augustus 2024
Lovely cashmere scarf
Lovely cashmere scarf - good service and communication from company.
16 augustus 2024
Price good
Price good, quality of goods excellent and nicely presented. Delivery very good. Communication with Marchbrae, quick and efficient. Highly recommend
7 augustus 2024
Easy purchase at a great price
Easy purchase at a great price. Shipping was not expensive and the item was great value.
Would recommend
5 augustus 2024
Well made badges all delighted with…
Well made badges all delighted with them good size lovely quality.
23 juli 2024
Ordered a dusty grey shirt and recurve…
Ordered a dusty grey shirt and I received a dusty green shirt instead :(
17 juli 2024
Antwoord van Marchbrae
Hi There,
Thank you for your feedback. We apologize for the mix-up with your order, and we understand how frustrating this can be. We're glad to see that our customer service team was able to process a refund for you.
If you need any further assistance, please don't hesitate to reach out.
Pink baseball hat
I placed the order with no difficulty and within the time stated, received my purchase.
The quality of the hat is excellent
Thank you
9 juli 2024
Quick & Easy.
Quick, easy order. Goods arrived within time frame suggested. No frills packaging.
10 juli 2024
Easy to place order and kept informed…
Easy to place order and kept informed of delivery procedures
25 juni 2024
I was pleasantly surprised how quick I…
I was pleasantly surprised how quick I received my order.
25 juni 2024
Had to chase them 3 times for my…
Had to chase them 3 times for my parcel. Over a week.
Still hasnt arrived!
14 juni 2024
Antwoord van Marchbrae
Hi Justin,
Thank you for your feedback, and we're sorry to hear about your experience.
Upon reviewing your order, we can confirm it was dispatched within 24 hours of purchase, and delivered on the 21st of June, which is within our stated delivery timeframe.
We understand how important timely delivery is and regret any inconvenience caused. Our team did contact our courier to investigate the delay, but the parcel was delivered before we received a response from them.
Should you have any further questions or concerns, please don’t hesitate to reach out to the below contact:
E-mail: contact@marchbrae.com
Quick efficient response
A quick response to the order and queries. The problem was quickly and satisfactorily dealt with. Well done.
21 mei 2024
The products were amazing
The products were amazing! It came fast and customer service is quick to answer any questions you have!
30 april 2024
Nice quality scarf at a good price
25 april 2024
Great quality item.
After a slight problem with delivery my item arrived reasonably quickly, it was a quality item and was very well packaged.
4 mei 2024
Excellent service…
The item i purchased was returned as it was to small but the entire purchase and return procedure was excellent
3 april 2024
Excellent!
Had the item I was after at a reduced price. Ordering was easy. Email updates on dispatch and delivery. Item arrived well packaged and was precisely what I wanted.
2 april 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.