Mary Tanks Reviews 167

Prompt delivery and really good customer service

They let me keep the delivery which was too small which I gave to my daughter and she lives!

After I decided that I needed to cancel my order they did this immediately for me and will refund me

This product is not as good as advertised. The site advised to size up so I ordered XL instead of my usual M/L. While it fits, it does not give the support it markets. I also expected stitched in cup supports, but they were not and folded over inside after gentle machine wash and were difficult to straighten out again. Much better to buy Uniqlo tank tops!

This appears to be a ghost store selling counterfeit products shipped from mainland China. Also marketed as "Lyn's Tanks". Items are very poor quality, made from cheap fabric, and sized much smaller than advertised. Similar products can be purchased on Temu for as little as NZ$3. The website's reviews, marketing, and product claims appear to be entirely fabricated. Customers report issues with getting refunds, or being offered partial refunds as a 'goodwill gesture'. Do not accept this.

If you've purchased from this store, report as a scam and request a chargeback through your credit card provider. If you paid via Shopify, report the store to Shopify as a suspected scam. You can also report it to the NZ Commerce Commission (Ref Case No. ENC0029899).

Although my size was incorrect by the sizing chart . Mary Tanks received my message and they answered me within hours and have done a new shipment with sizing up . I could not complain about their service and help , I would recommend their product but sizing up would be advisable . It’s a great concept for most women .

Note: No 'au' in website. Don't believe the images about Australia Post delivery, which implies a local company but is not (apparently from Miami, but posted from elsewhere). Also, they have a no refund policy and no returns, which you won't want when you see that these are instant landfill.

Support tank top with sewn-in padding feels secure enough for relaxing at home or short outings.

Excellent customer service from Alex

Prompt reply and fast delivery to Western Australia, and these tanks are the best thing since sliced bread. I wish I had ordered the first time I saw the ad. They are so comfortable to wear, no more headaches from the drag down on my shoulders and moreover no more bulges. I couldnt be happier.🤗

The Tank is lovely but on the small side I am a 13 but should have got the XL
And postage is slow

Profession, responsive to emails and great updates te delivery of the order.

Am awaiting an honest response from Mary’s tank. The sizing is ridiculously wrong. - they want to partially reimburse me for keeping their faulty product, or pay extra for the correct size.
I intend to update this site with every step of the way with this complaint

Well I got many first order and realised that it was missing a top. Also I had gotten a size S and while they fit they are snug. But I can deal with that as I will wear them under a shirt. When letting you know I was missing a shirt there was no hassle it was sent within the week. Now I have ordered a M and I’m waiting for their arrival. 🥰

Although my order took quite a while to arrive, I had excellent service from Mary Tanks to help resolve the situation. Thank you Mary Tanks.

Your help in ensuring that I had the correct size and am happy with my purchase has been excellent. Thank you so much. I will gift the smaller tank to a friend

My problem with the purchase was addressed and the problem solved for me.

The company agreed to Replace an item which was wrong size just for the cost of the postage

Mary Tanks were so incredibly helpful when I contacted them saying that the xl tanks I bought weren't quite my size, but I love the fabric & design, so they promptly sent me xxl tanks which arrived today & I can't believe just how accurate the promotions are ... these are most definitely the FIRST COMFORTABLE bra-tops that I've tried in my life - & I'm over 60 yr old! I can't wait to wear one when I go out tomorrow. I washed one immediately so that it will be ready to wear in the morning. Finally, a perfectly comfortable & stylish design 🎉🎊🎉🎊