MATE.BIKE UK Reviews 

The staff were very friendly and helpful with all my questions thanks!

Menga judayam yoqadi

Prompt service from the team down in London, good advice.

Bike great so far ,weather not been to great.extras for it ok but don’t get instructions and online not great to follow. Overall great just got wife the city!

A friendly response and a timely repair and replacement.
Thanks

I was amazed by the absolutely fantastic approach by Abdallah Farooq, MATE Sales Executive which I have met in Spitalfields London by chance by just walking around. I have never seen such great looking bike and I have immediately felt in love with MATE. Abdallah is totally pro-client oriented kind person who will support you no matter where you are in the world. I live in the Czech Republic so I physically ordered the bike here but for the whole process Abdallah answered me any questions I had and he even made a special video just for me with tips and tricks how to easily fold and unfold the MATE bike. When I picked up my new MATE bike in our local shop in the Czech Republic, he phoned me just to congratulate me and welcome in the MATE family. I have never met such kind Sales Executive who is in fact more "MATE" than a salesman. I am very happy with both my new MATEs, Abdallah and great bike :)

Thanks to the Spitafield branch for a great customer service and lots of information.

The best price around. Prompt delivery. Not many stockings in Uk so was very pleased to find this at such a good price.

Rapid service. Great price

Could not have been more helpful accommodating and professional a joy to do business with.
The bike is utterly perfect, and I’m confident that the after-care will be just the same

Items were delivered as stated, use of website was very easy, all in all a trouble free process.

Nice group of lads had a conversation over there products Hadd all I need.

Had a warranty issue with my bike, took it to the Manchester store and they couldn't have been better. Fault was swiftly rectified and the bike was back within a day!
Brilliant bikes, brilliant customer service, whats not to like?! Great staff too in Manchester.

The team at Mate Manchester King Street were amazing. Super friendly and helpful and really helped me in choosing the right bike for me. I got the Mate X250. My Mate experience has been awesome and I already have 100% recommended to my friends and family.

I had a Great experience, product and accessories explained very well 👌

It was an amazing experience. The team explained to me all the pros and cons of each bike. The trial went really smooth and one of the very experienced crew joined the ride. They answered all of my further questions as well.

My time at this store was amazing, Abdallah and manager Darius had the best customer service. The enthusiasm about these off roading electric bikes was really good and actually gave me the energy to write this review (that’s how impressive he was), I will defo be back for a test ride and make use of the Black Friday Sale. When does it end?

Abdullah was very helpful, amazing customer service
Will be back for Black Friday for a test ride

We went for a test ride and we had so much fun, the customer service was great and Abdallah provided all the information we needed. I’d recommend the Spitalfields store incase you’re looking