I always going to praise Maxaroma! I just don't understand how can someone lie about them that they are selling fake perfumes. I bought over 100 bottles and can guarantee that they are legit, their... Toon meer
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Lees wat reviewers zeggen
I just want to say yall are the only fragrance discounter I trust 100%. Y’all have great deals, wrap my packages nice and secure, the delivery is EXCELLENT and I never have no problems. The facts that... Toon meer
I had an unexpected issue with a new bottle of perfume, and the MaxAroma team handled it with such care. Bringing the bottle back for an exchange was simple and easy, and I’ve had no issues with the r... Toon meer
The company has delivered for me many times. Shipping is fast, wrapping is top level, and the products arrive promptly or before estimated. The prices are competitive and the variety is there. The rew... Toon meer
Bedrijfsgegevens
- Geuren- en aromaleverancier
- ook in
- Apotheek
- Cosmeticawinkel
- Huidverzorgingskliniek
- Kappersbenodigdheden winkel
- Kledingwinkel
Geschreven door het bedrijf
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else. Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at customercare@maxaroma.com. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Contactgegevens
3117 38th Avenue, 11101, long Island city, Verenigde Staten
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Buy and Go
I can always go and pick up my stuff and I am trying to have control because I always buy one thing I always end up getting something else!!! Love the staff.
27 september 2026
Antwoord van Maxaroma.com
Hi,
Thank you for taking the time to share your experience! Our customer care team will be thrilled to hear they made your order easy. We're always here if you need anything.
MAXAROMA Customer Care Team
The price was great for same excellent…
The price was great for same excellent quality. The shipping was quick. Will definitely buy again.
4 oktober 2026
Antwoord van Maxaroma.com
Hi, thank you for the 5 stars! We're so glad you're happy with your order, and we appreciate you shopping with MAXAROMA.
MAXAROMA Customer Care Team
Wife and i love this stuff!!
2 oktober 2026
Wish the prices were better or more…
Wish the prices were better or more discounts offered. That being said shipping was prompt and I got my favorite perfume.
27 september 2026
Speedy shipping
Speedy shipping, amazing price! Genuine product.... My new connection.!!
3 oktober 2026
Reliable Service
I have ordered 2-3 times from here. I have even gotten two-day shipping. The orders are packed with extreme care and I've never had an issue receiving the order. The only thing I would recommend to improve is their website navigation.
25 september 2026
I got exactly what I paid for
I got exactly what I paid for, very happy with the samples I bought, they helped me decide which fragrance to buy. One thing I wish they had is individual labels on each sample bottle rather than just the box.
26 september 2026
I absolutely love this store
I absolutely love this store! Always good prices and fast quality delivery! And original high-quality perfumes are very important!
26 september 2026
I had been hesitant to buy this scent…
I had been hesitant to buy this scent because of the new formula and the bad reviews but it is literally perfect and just like I remember. Lowest price I've seen and it smells like my signature scent. Will be buying again!
3 oktober 2026
Antwoord van Maxaroma.com
Hi Mehdi,
Thank you for placing your first order with MAXAROMA, and we are truly sorry that it didn't go the way you had planned. This order was a birthday gift, and we understand how disappointing it was to miss the delivery after you had arranged your whole day around it.
Here is what happened. Some shipments require a signature, either because of the order or because the carrier requires it for certain delivery areas, and in those cases the carrier decides how and where the package is delivered. We cannot override a carrier's signature requirement, and our team cannot redirect a package once it is with the carrier. Because the signature could not be completed, UPS sent your package to a nearby Access Point for pickup. We wish we had been able to make that easier for you.
We also want to apologize for the confusion that followed. An automated confirmation email you received did not match what our team had told you, and we are sorry for the stress that caused. Our team has issued you a refund as a gesture of goodwill, and a manager has spoken with you about it.
Thank you for taking the time to explain how this affected you. We are using your feedback to improve how we explain signature requirements at checkout and in our emails, and we would welcome the chance to earn back your trust.
MAXAROMA Customer Care Team
Maxaroma is a great shopping experience
Maxaroma has many niche fragrances as well as designer at great prices, its nice to have one fragrance store to shop from. My package ships fast, I Love that, because I am always ready to get my hands on that next beautiful scent. I Love frageances, Maxaroma is a great place to shop with fabulous prices.
2 oktober 2026
Prompt shipping and the item was…
Prompt shipping and the item was exactly as described.
26 september 2026
Excellent processing and delivery of…
Excellent processing and delivery of the product - prompt communication, excellent packaging, and attention to details.
3 oktober 2026
Good deal authentic and securely…
Good deal authentic and securely packaged! Scent smells fantastic. Max Aroma will be on my rotation of sites I check for fragrances.
2 oktober 2026
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