Truly terrible experience. Item delivered far beyond delivery date, meaning it didn’t arrive in time to be gifted for a 50th birthday. Item was then delivered but the couriers were unable to fu... Toon meer
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We are a brasserie and bar business in Cambridge and purchased three 4x3m pergolas for our garden to create an outdoor dining area. Our experience of Maze has been outstanding . Pergolas and furniture... Toon meer
AVOID THIS COMPANY - Ordered 10 chairs and ceramic topped table. Had to wait longer than expected and always had to chase for updates. Table was completely smashed when delivered even though box was u... Toon meer
Some of the worst customer service received. Took months to replace faulty units, when they actually did manage to replace (despite delivery drivers not turning up and turning up on the wrong day... Toon meer
Bedrijfsgegevens
Over Maze Outdoor
Geschreven door het bedrijf
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Contactgegevens
Verenigd Koninkrijk
- maze.co.uk
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Stunning and practical products, good price, great customer care
Stunning and extremely practical table and corner sofa and stools. Leaving out 365 days per year avoids any storage.
Delivery was FAST - two days from order. I paid for white glove service - I didn’t lift a finger and it was put exactly where I wanted, explained how to use and tips and lovely guys who clearly cared. Build quality and materials are superb too.
Just ordered more items from them today.
Very disappointing service.
Very disappointing service.
Ordered garden furniture over month ago. All items in stock. Emailed for a delivery date never got a response. Checked my account saw expected delivery 6th September. Truck turned up today with no notification from MAZE & only part of the order.
Not sure what’s going on with Maze customer service team!!!
Not very happy that the poor guy…
Not very happy that the poor guy delivering this was alone. He looked at a normal front door as everyone has and said " it ent going thru there"
I showed him the rear entrance, which is an alley way with wet leaves on the floor, he walked up and down, said " No it ent fitting thru there either " he then decided to walk back through our sitting room which has just been decorated and had new carpet, without wiping his feet.
Walked to his van, dumped everything on the pavement, asked me to sign for delivery and left.
Luckily I run my own building company and called in a couple of guys, we removed doors and got it in.
Really really poor service.
Would not recommend.
Product is good though.
Brilliant
Brilliant sale, good quality rattan furniture with fast and friendly delivery. Would highly recommend.
Delivered on time very professional…
Delivered on time very professional team thanks
Quality garden furnishings
We have bought 2 items from maze.
The pergola is robust and sleek and is a great addition to the garden. We had a small chip in the paintwork which was resprayed with no quibble.
We also have the pulse rectangular seating, which we are loving so far.
Both were installed quickly and competently in the expected delivery window. Both turned up slightly earlier on the day than expected from the text message, which was useful for us.
All communications with maze have been polite and helpful, including my visit to their showroom earlier in the year.
Lovely small company.
Give me sunshine
Great service and great chairs now waiting for the sunshine!
New pergola
Ethan and Ruben delivered and set up our new pergola. They were very helpful and friendly and did a fab job. The pergola looks great. Thankyou
The website quoted 7-10 days delivery…
The website quoted 7-10 days delivery but I waited 8 weeks. I took a day off work for installation but they did not arrive. I would have appreciated a call to inform me. Feel like I've missed this summer. The guys who delivered and assembled my pergola were terrific. Demonstrated how to use
What brilliant service, delivery men were very efficient and really polite. The furniture is better than the picture. Would highly recommend this company and its products. Thank you.
What brilliant service,
Great instal from Dave and Jack who…
Great instal from Dave and Jack who worked efficiently and respectful of my property. On time and called to set time they would arrive. Demonstrated the pergola for me and made sure I could access my patio doors. It’s was a hot day but they just got on with it. Thank you both for a great service.
Ethos corner sofa & footstool
Just received my furniture, delivery driver was very helpful. We paid £20 when purchasing the items for them to take away the cardboard, very good idea. Corner sofa looks fab, well made and free covers. (ethos). Outside all year and don't have to store cushions
Delivered on time by two friendly guys…
Delivered on time by two friendly guys who carefully packed the boxes and gave me some instructions with assembly, only unpacked a few items but seems a good quality product
Excellent customer service and…
Excellent customer service and communication. Everything happened as and when it was supposed to, no issues at all with their service and on-going support. I've been delighted with our garden furniture and would definitely use this company again in the future.
Absolutely delighted with my garden…
Absolutely delighted with my garden furniture. The delivery service was excellent too. Very friendly and professional delivery team. 10/10
Amazing customer service
Amazing customer service
The furniture is beautiful. The glass table top was smashed but was replaced and fitted with no issues
Would highly recommend this company
Brilliant service and product
From order to delivery the service was perfect. Special thanks to the Alan and Charlie who delivered the sets, built them within no time and took away all the packaging. Will definitely be using Maze again in the future.
Really helpful delivery
Prompt and friendly service thank you 👍🏻
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