mbway.ptReviews 

I dislike and hate smartphones and similar technologies that make all humans look like gigantic F letters lining up everywhere. I avoid using them as much as I can. Except some cases when needing to receive banking codes and processing some online purchases who force me to use a "smartphone". MBWay does not work even that one place forces me to use it but it never works and I try to use something else and shut down the smartphone as soon as I am finished paying. Then I avoid buying form online sites who force me to use a "smartassphone" to pay for their goods. Since 1994 I am on an official BOYCOTT of all electronics and all online stores who FORCE people to use debil fones including "smartphones". I call them retard phones or debil phones.

Recentemente tentaram me fraudar através de pedido de dinheiro via MBWAY! Pior ainda é que não me dava à opção de recusar o pedido! Isso é para mim uma grande falta de segurança! Eu fui obrigada à cancelar mau cartão, ir ao banco, etc.
MBWAY deveria repensar em aumentar a segurança na maneira de como enviar e principalmente de se fazer pedidos de dinheiro! Os profissionais de fraude tem no MBWAY uma forma muito fácil de ganhar dinheiro! Os numeros de telemoveis sāo reutilizados após algum tempo e atribuidos aos novos clientes colocando nos em Im disco ainda maior de fraude! Fica aqui o alerta! Não aceite cobrancas MBWAY de nenhum valor mesmo que minimos se não estiver 100% certo e reporte ao seu banco imediatamente.

Worst app. No customer support at all. Unable to get MBWay receipt to make refund from Vodafone.

*UPD*: SIBS are hiding behind MBWay (maybe to avoid responsibility), so be aware that they will not cooperate if something went wrong (like money transfer via broken terminal). Your bank will see success, SIBS/MBWay will ASSUME it as success even if transaction is failed. SIBS responses are generic/automated. Terrible service. Doesn't deserve even 1 star.

A minha opinião é sobre o MBWAY Up ha anos que tento e tento e tento raspar e nao consigo, tive 3 anos para conseguir 2€ que nao dão para usufruir pois só podes levantar apartir de 10€, agora gozam com as pessoas com ofertas de 1 cafe grátis em Lisboa (sou de Coimbra), um 1€ de desconto no flexibus (nao ando de autocarro)! Parem de gozar com as pessoas… Sinceramente ja tentei anos demais e nao me levou a lado nenhum, nao recomendo o MBWay Up, nao passa de pura ilusão.

Bom serviço, eficiente. Atendimento simpático e competente.

They fix nothing and just repeatedly blame third-parties or the device. Cannot use their virtual cards on win2day.at since April 2023 (!). They keep ignoring evidence/facts and blaming the seller (who insists it's a card issue) and the bank (who claims it's an MB WAY issue) despite other cards working with this seller and the bank physical card associated with their virtual card working. They suggested testing this and, when confronted with the results, ignored them and continued blaming the seller (!). Otherwise good. Useful (when it works), free, and unlimited.

Update (04/11/2026): Advertised 2% cashback on Glovo, cashed back 0%, played dumb, refused any responsibility, forwarded me to Glovo (!).