MCR BIKES Reviews 

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price to take it from us. They responded quickly and we accepted. Jake made the 140 mile slog up to us personally to collect, paid cash on departure, and was a thoroughly nice bloke as well. Good luck with the new premises - you deserve to do well.

Brilliant service. Got a gt full suspension bike. In really good condition. Would use again for sure

What a pleasure it was dealing with MCR Bikes. I purchased a Cube reaction hybrid 600 2026 E-MTB. The bike was at my door step within 48 hours from purchase. Before buying, i had called up and dealt with Olly over the phone querying him on the bike. I then spoke to Jake after placing the order asking for some guidance on Mudguards and accessories. When the bike arrived, Box looked great. It was very simple to set up. I just had to put the front wheel on with an allen key as well as the handle bars and Pedals. Will definitely be dealing with MCR again for my wife. Overall 5 stars. Cheers.

Good communication throughout and excellent customer care. I dealt with Jake who delivered my e-bike personally. Would have no hesitation in recommending

Purchased a used Canyon Spectral Bike and some pedals through the MCR website, order was confirmed and shipped quickly, bike was in good condition, as described and rode well. Would recommend this company to others looking to purchase a new or used bike. Thanks Jake for your help,

Regards

Alan

Had the loveliest interaction with jake,total credit too his company, polite and kind.
Would highly recommend
Will be doing business again in tje future .
All the best for the busness jake
Louise

Very good experience with mcr bikes. Safe sale and trusted company would 100% reccomend to anyone buying/selling a bike
Thanks alot.

Very happy with purchase, cube reaction hybrid pro 600. Jake was really helpful a
and set up my cycle to work scheme as was a new provider.

Thank you. I was worried my delivery was held up, so I called and got great customer service - thank you.

YOU STOLE MY DREAMS ! you sold me a £2000 ebike with incorrect peddles that weren't marked LEFT OR RIGHT ,then had the audacity to say I should pay for your incompetence and shipping it back!. No instructions ,no help from him at all. Tried multiple times to get hold of him with no reply . Don't be "naive",just don't deal with this "sellar " at all. YOU STOLE MY DREAMS ! You took my £2000 in a second and now your "away" again. JUST DON'T DEAL WITH THIS COMPANY , not trustworthy at all.EDIT-you tried to get my review taking down 3xs! You sent what package again jake ? They weren't forced on ,it was 2 left peddles you sent ! And I wasn't "free" to send back,don't lie . So how come I bought the ECXAT same bike from another bone fide sellar and I can assure you it was night AND day in comparison . I'll put up that review now. Thanks jake sometimes you have to yank it out of someone to then tell the full true story. So watch my review up tomorrow from the other sellar! You also said in your tx YOU AT THE SHOP HAVE BOTHER PUTTING THE PEDDLES ON,SO AGAIN DON'T LIE . Look at all my reviews ,do you see a bad one ? Ecxatly I woukdnt have spoken the truth if it wasn't necessary ! Your ceo ? 1 man with a warehouse stock! room. You'll never in public take any responsibility ,BUT in my txs you have! Shameful

Very helpful and understood well toy questions

Great company to deal with. Collected bike as promised and on time. Gave the bike a thorough check before purchasing. Great service

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really trying his best to provide for customers and competing with massive shops out there which must be difficult, I’d rather give these guys a chance. Well done !

Super product at a favourable price; I did think there must be a catch to such a good bike at an amazing price! What could be wrong with it?
We, I have been so pleased with my new purchase!! It was rather dusty as if it had been in storage and a tiny chip on the top tube; apart from that I have not found anything else wrong! It was VERY well packaged, arrived VERY quickly not much to assemble.
Therefore, I am delighted with the company and would not hesitate to recommend buy a bike from them!
Just one small observation/comment, there were no instructions with the bike, it would have been nice to have had a little guidance. Thought the guys did offer help should I require it!

I cannot recommend Jake and the team at MCR bikes. Following a desperate Christmas sale, they went out of their way to make sure my son would receive his bike for Christmas Eve. Customer service and communication was excellent, and the bike in question is fantastic and in brilliant condition. Will always go here first for any future cycling needs!

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery.

These things happen & its how they're dealt with.

Communication was 10/10. I feel confident if anything goes wrong with the bike to regarding the years warranty.

Would definitely recommend these boys.

Very pleased with our bike and service provided by MCR bikes - saw on eBay but then looked at their site - easy to deal with , great price and free delivery .

They put new bikes up on a Friday so well worth a look if wanting a new bike .

I must express how enjoyable it was to conduct a transaction with Jake. I can't emphasize enough how highly I recommend him and his business. He purchased a total of three bikes from me without any unnecessary hassle or hesitation. He is incredibly personable and easy to talk to. I eagerly anticipate the opportunity to work with him again in the future!

Thanks to jake sorted me out and if i need anything again will use this company

Did not send me the product I ordered. Sent a Different brand and when I contacted them via their contact is option they didn’t respond. Shocking.