McVicar Debt Collections Ltd Reviews 

168
•
TrustScore 2.5 uit 5

2,4

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Beoordeeld met 1 van de 5 sterren

Absolutely disgusting behaviour and service from this so called company. Employees should be ashamed of themselves for taking money from people, promising to collect debts owed and lying about the w... Toon meer

Beoordeeld met 1 van de 5 sterren

Started an investigation in February 2024. For a year all they did was try to phone the debtor and leave voicemails. They then promised to escalate to a doorstep collection and haven't heard from th... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service. Never needed to use debt collector before but had a CCJ which debtor refused to pay. Found McVicar through an internet search and so glad I did. Quick, efficient service from knowle... Toon meer

Beoordeeld met 5 van de 5 sterren

We were told we got lucky, our case was resolved quite quickly with a lump sum and a monthly payment plan put in place, I can only presume that most cases take longer if people aren't willing to pay.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Incassobureau
  2. ook in
  3. Incasseerder

Geschreven door het bedrijf

No Nonsense Debt Recovery At McVicar Debt Collection, we believe in a no-nonsense approach to debt recovery. We use modern techniques and methods to ensure that your debts are recovered quickly and efficiently We provide a comprehensive range of debt recovery services, including mediation, tracing, surveillance, and modern methods to help you recover your outstanding debts effectively


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 18% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,4

Alle reviews

(168)

57 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Had a good experience with McVicar debt…

Had a good experience with McVicar debt collections overall just got payment today
The only thing it was a long time before we did get paid
14 months with hardly any communication was disappointing

25 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Hi Tina. Thank you for your review. We're sorry to hear you feel you were left waiting. Cases can sometimes take longer depending on the circumstances to get the entire amount back. However we are pleased you've had a positive result. If you need any hep in the future please be aware we are available for updates on cases via CS@mcvicardebtcollections.co.uk and by phone on 03330 343820. Our team are always happy to talk about your case.

Beoordeeld met 4 van de 5 sterren

Good service low cost

Collected and paid money in 8mths.Many thanks. Had a few minor issues with customer services but overall a very good service

21 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Hi Alan. Thanks very much for your review. We'd be happy to help in the future if you have any further matters. Kind regards.

Beoordeeld met 5 van de 5 sterren

Very happy with progress Tommy my case…

Very happy with progress Tommy my case handler has kept me up to speed with what is going on good firm to deal with thanks guys

11 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Hi Paul. Thank you for the review. We're pleased to see you've had a positive result with us. Kind regards.

Beoordeeld met 5 van de 5 sterren

Exceptional professionalism.

McVicar are exceptionally good from the start to finish and I have used them several times. The fees are extremely reasonable and the service is top notch. 1 instance where we had to pursue a client who refused to pay for months, did settle the invoice within a few days of McVicar dealing with it. That client has now come back to us (Payment up front obviously) and is now a very large client, and has explained that the way that they were dealt with by McVicar caused no frustration or anger between our 2 companies. I cannot recommend McVicar highly enough.

11 maart 2024
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good morning Jason. Thank you for your kind words we really appreciate the feedback. If we can provide any assistance going forward we'd be happy to help.

Beoordeeld met 5 van de 5 sterren

Great company really helped as I had…

Great company really helped as I had outstanding payments from a customer. Was recommended to mcvivar and wasn't disappointed. Thanks for the swift collection

1 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good morning Christine. Thank you very much for the review. we really appreciate it.

Beoordeeld met 5 van de 5 sterren

When you think that it is completely…

When you think that it is completely impossible and you are ready to give up DON’T! Maggie and her team were patient, kind and compassionate but persistent, assertive and determined. They gave me back my confidence and ultimately my self-respect. It’s not impossible, don’t hesitate to call this company!

1 januari 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good morning Tim. Thank you very much for the feedback. Kind regards.

Beoordeeld met 5 van de 5 sterren

Fast, efficient and seamless

Fast, efficient and great staff. They made the process seamless and as quick as possible keeping me informed every step of the way. Highly recommended.

7 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good morning Derek. Thank you for leaving your comments. We greatly appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, left them alone and they did there job

3 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Thank you very much for your review Dale. We value your feedback.

Beoordeeld met 5 van de 5 sterren

The process from start to finish was…

The process from start to finish was seamless. I was kept informed, and the recovery of my debt was within 4 weeks and has helped me keep a business alive.
Thanks are not enough for this organisation.

2 december 2024
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good morning Mark. Thank you for your comments. We are pleased to see you have had a positive experience.

Beoordeeld met 4 van de 5 sterren

Good service so far

Contacted this company in January to recover a couple of debts for me so far so good obviously this isn’t a quick process. They have emailed me progress made and I had a nice phone call from Debbie who has just taken over as accounts manager, she went through a few things to familiarise herself with my case and said I could contact her anytime if I had any questions..so good customer service and follow up

5 maart 2025
Review zonder uitnodiging
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Antwoord van McVicar Debt Collections Ltd

Good afternoon Ann-Marie. Thanks for your review we appreciate the positive feedback .Kind regards.

Beoordeeld met 1 van de 5 sterren

USLESS & DONT BOTHER.They were good…

USLESS & DONT BOTHER.They were good from the start & I paid upftont.i have only had two small payments from Mcvicar where I'm owed alot more.Ive been phoning,phoning,emailed,left voice messages,and when i speak to staff they say someone will phone back asp or within the hour,but I get nothing from the company.I feel like they have taken my money & ran just like the person who Mcvicar who is supposed to be getting my debt from.

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with Mcvicars recovery.

Recovered my money within four months of hiring them, was chasing this guy for two years with absolutely no end in sight, McVicar advised me of how to proceed through courts and then once I'd gotten the relevant documents they enforced on my behalf. Have seen a lot of negative reviews and my assumption is people get quite upset that they're being chased for debts and bomb the reviews on these guys but, I must say that they have done excellent work on my behalf. On top of that they even recovered the cost i put forward to them so i got back my debt and my fees. Very happy with the end result.

31 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Never use a debt collection company…

Never use a debt collection company before but got in contact last month with them paid a fee signed the contract provided them with all the evidence of debt and ccj and they where quick to get a payment plan set up after a a lump sum paid off was lucky

3 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Am getting absolutely nowhere and…

Am getting absolutely nowhere and constantly chasing with no call backs or email replies. Now well over a year and nothing and no pro action frustrating as we are not local yet promised they were the best.

14 januari 2025
Review zonder uitnodiging
Logo McVicar Debt Collections Ltd

Antwoord van McVicar Debt Collections Ltd

Dear Annie,

Thank you for bringing this to our attention. We apologize for the lack of communication and the delay in resolving your case. We understand your frustration, and we want to assure you that we are committed to assisting you.

To help us investigate this matter thoroughly, could you please email our customer service team at cs@mcvicardebtcollections.co.uk? Please include your reference number starting with MVR in the email so they can quickly access your file and address your concerns.

We appreciate your patience and understanding.

Sincerely,

The McVicar Debt Collections Team

Beoordeeld met 1 van de 5 sterren

If I could leave a zero rating star I would!

If I could leave a zero rating star, I would!
This company are quick enough to email and phone you back to collect their fee, then you don’t hear from them.
I’ve had 1 circular email from them advising of a new email address to contact for any enquiries, but it bounced right back!!

AVOID THIS COMPANY LIKE THE PLAGUE!!!

I can only assume that their few positive reviews are fake ones from their employees!

DO NOT PART WITH A PENNY WITH THESE PEOPLE! I really wish that I hadn’t!! 😡

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I initially gave them a poor review but…

I initially gave them a poor review but since then they have actually managed to get some money from the debtor and I received some of this today. There is now a payment plan in place so I hope to receive regular monthly payments.
I just wished they had informed me of developments instead of leaving things up in the air.

30 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional & courteous Service

Thank you very much Tommy for the successful outcome of my three and a half year issue. Resolved quickly and professionally with MacVicar! Kept informed and updated by you throughout the process. Thankyou for your professionalism.

23 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

McVicar Failed to Act on my Behalf

After the company had my payment (thankfully small amount) they never responded to any correspondence. I have no idea if they have actually done any work on my behalf as I cant get any update from them.
UPDATE 27-01-25
After various emails trying to get an update, McVicar fail to provide any response or be able to give any update. I am currently unsure if they have actually carried out any work on my behalf. This has been a very disappointing service and I am no further forward than when I employed McVicar. I will never use their services again.

17 december 2024
Review zonder uitnodiging

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