McVicar Debt Collections Ltd Reviews 

It’s been now 9 weeks I have engaged with them.
5 weeks ago I asked them for a update as they made it very straight forward however they wrote back they will get the team to reply to me.
They definitely don’t sound like a professional firm and wouldn’t engage with them have I knew this before.
Absolutely bonkers your reply. I was told someone will call me back and 5 weeks ago and no one did!

I got ripped off for a car repair, so I looked for help to collect debt. The sales guy, Michael, is brilliant at convincing you that you're gonna get a great service.

Once you've paid them, they send you an email with contact details.

Try to contact them and you get zero response. Not even an acknowledgement and I'm sat here 2 months later with no idea what's going on.

I did get a monthly report saying they tried to call the garage twice. Hardly the visit in person that I was told was going to happen.

I would have been better served following Citizens Advice Bureau advice than using this lot. Totally disappointed in their service.

Quick and efficient!

All I wanted was for someone to make the process as easy as possible. They explained the process well and completed what I requested in a timely manner. Communication was always good, I was never waiting too long for a response.

Thank you for your help!

First class service throughout - I didn't think anyone could get my money back but these guys did can't thank them enough

A bit poor really. They did attend my debtor but once any complexity was involved interest disappeared.

I could have done the same myself tbh

This company is very professional and trustworthy. my special thanks to Maggie as she is the one who helped me to recover my debt after I thought it was gone. I highly recommend this company if you want to recover your debt. once again, thank you Maggie I really appreciate all your hard work, help and support.

Nice and easy process. Got every penny owed to me which was nice. Great job!!!

I wasn't sure about using a debt collection agency as I'd heard such bad reviews but after a little research, I settled on McVicar. I was pleasantly surprised. They where very professional and efficient and delivered fabulous results. A1 service

Calantha

I am so sorry to read of your horrific experience.They treated me exactly the same.How dare they think it’s acceptable to slag off another company as well.
Go on line and read about the owner and how he was a cowboy builder who conned a couple out of £25 000
The Maggie Flanagan woman doesn’t exist
Just remember everyone gets their karma in life.

So sorry to hear he had put you through this.

Seen this firm getting some stick so I thought someone should be honest about it. Getting money from people who don't want to pay is never going to easy or quick but they did what they said they would. I got updates and prompt payments as per our agreement and my debt was settled in full with a decent amount of negotiation and legwork from the team. If you're willing to be patient, and work with them then you won't go far wrong with Mcvicar for results.

A BUNCH OF SCAMMERS. AVOID AT ALL COST.
THEY PROMISE EVERYTHING,GET YOUR FEE,THEN NO COMUNICATION THAT THEY PROMISE. YOU CAN NEVER GET A REPLY .
TOTAL WASTE OF TIME AND MONEY

I echo what Elizabeth has written here. I paid the upfront money and was promised visits, body cam and communication, I got none of them.

On the face of it Mcvicar is a new company, not very good at what they claim to do and make up what they actually have done.

The owner on companies house when googled has quite a scary past in relation to securing money and even made the national papers - Well done!

I am currently starting a court claim against this company to get my money back because after a few weeks they just ghosted me, took my money and made up what they did

Very quick to take action and quick results!

Very understanding company. They really do listen and will help you if you explain your circumstances and are honest upfront.

I was contacted by dave and he was a pleasure to me he help me out, this is very good service and i recommend this service and if you ever need help with debt please ask for dave he is a really good at the job.

Collected an overdue invoice quickly & communication was great!

Another update. (April '24)
It transpires that my review woke McVicar up and yes, I had some correspondence since my first review (giving them one star.) As they stepped up, I felt it was prudent to give them a 4 star. In the last 3 months however, I have had to constantly chase them. I don't ever get any calls, just an occasional email from an agent with pictures of the debtors property. (but without any results) Had they spoken to me in person, we could have come up with a better strategy than what they are pursuing, as I could have told them what they are doing won't work.
Apologies for so many updates on one review, but I feel it has to be transparent that their overall service doesn't deserve more than a 3. Communication is very poor.

(Dec '23) Update on the below: After I wrote this, I have had several calls and emails from McVicar. They have provided me with two reports from visits to the debtor and have kept me in the loop along the way. It's still early in the process to say if they will be successful in recovering any of my debt, but they are making several visits and enquiries now and doing what I paid for. Ellen at McVikar has been very helpful in the last couple of weeks.

(Oct)
I was contacted by the owner Dave (after doing a search for debt collectors on Bark) who was very eager to help me recover my debt. He explained the company had been running for 18 months (this was in October '23) but that he had more than 15 years experience in the industry. I was also re-assured that I would get regular updates per email as well as pictures/footage of their visits to the company owing the debt. After paying the fee, I looked McVicar up and discovered it was registered in May '23, so not 18 months as he had claimed. I have also had no contact from them; the phone number he once used is no longer active, the 'office' phone number is an outsourced service and with the only option of leaving messages with the promise of someone getting back to you, (which nobody does) I'm afraid this company is just one for collecting a fee from you and not doing any work. I am SO disappointed in this guy, Dave - I was disheartened enough losing nearly £5000 to a used car company and although a bit sceptical, McVikar convinced me they/he could help. Fooled again! No wonder people lose faith in people being honest; there are so many scammers out there! Don't trust McVikar!

Second time ive used this company and again brilliant and quick results!!!

A big thanks to the Mcvicar team! Tricky case but a fast and efficient service! I would highly recommend!!

I had used one of the bigger companies before trying to get my money back and they were useless - all they did was send a few letters and e mails! A friend told me about McVicar so I thought I’d give it a try. So glad I did ! A week after taking my case on they’d sent someone to knock on his door and got my money ! And they paid me straight away - no waiting. Thank You McVicar !