I have ordered a reeded glass for my shower. I have contacted to company to see if they can speed up to order as I had builder in who was able to fit it. After several emails someone responded tha... Toon meer
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Sent incorrect sized glass after a few months wait Avoid! This order started beginning of July ‘26, ongoing and still not complete. Weeks go by to get a reply to any email. Promises, prom... Toon meer
Good customer service, had a slightly odd shaped stove glass but they interpreted it perfectly. Fits great, fires in again now.
This is my second order for a bespoke splashback and once again, it's perfect. The packaging was great, protecting the glass from damage and although the wait was quite long, it was well worth it to... Toon meer
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excellent service
I had to replace a cracked piece of glass in one of the doors. It required a template to be taken and sent. I spoke with Jo who guided me through their process and once the template was received she supplied costings and delivery times. It all went smoothly and very happy with the product and service, thank you.
Incorrect glass and now no refund
I paid for my glass in June and having been sent completely the wrong size of glass was assured a replacement would be sent. I have waited over 2 months for a replacement and John has stopped responding to emails. I have no initiated small claims court as it looks like other have had to do. Avoid at all costs!
Fantastic customer service and fast delivery!
Fantastic customer service and fast delivery! The glass was packed REALLY VERY WELL!!!!
Great quality and well packed
I ordered specific size fire bricks for…
I ordered specific size fire bricks for my wood burner online they arrived about 1 week later very well wrapped up and cut to my requirements excellent service at a very reasonable price. I would recommend this company
Good communication and speedy delivery
Good communication and speedy delivery. Items exactly as described
Good service and communication
Good service and communication. Very happy with product.
Great service
Great service, quick and correct. Good communication and very well respond. Spot on.
Fluted shower screen
Bought a fluted shower screen with handles and wall brackets. Really high quality, but exactly to specifications, about £2000 cheaper than large scale manufacturers and made in England! 6 stars
The issue as you can see from other reviews can be around communication and delivery times. Email responses are polite and helpful, but often never come and there is never an answer on the phone. Delivery time was longer than advised, but not much. Likely they're just too busy, but with this quality and price who can blame them. You just have to wait
Glass delivered to the right…
Glass delivered to the right specifications and quickly, thank you
Heat resistant mirrored kitchen splashback
Amazing product at a competitive price. Good service from John - product was delivered within 6 weeks with regular updates.
I was very impressed with John's help…
I was very impressed with John's help and advice. The piece of glass we purchased was to use as a new top for our outdoor dining table. It looks amazing! We are very happy with it and will certainly use Me and My Glass again should the need arise.
Beautiful & really good Quality.
Glass delivered promptly and safely packaged. Put it up myself & it looks fantastic. Made such a dramatic and beautiful change to my kitchen ordering another piece.
Would have been 5 stars but the 1 pane…
Would have been 5 stars but the 1 pane I ordered was a little overpriced in my opinion. It was to replace one in a garden table which wasn't (again in my opinion) one that needed to be cut to size as a very standard size.
Excellent service
Excellent service. Our glass table top was exactly as we wanted it, delivered on time with no fuss.
Great service and quality
Great service and quality. Also had a technical breakdown of the manufacturing process explaining what the lead time is made up of. Would highly recommend
Beware - No delivery
I confirmed my order at the beginning of Aug 2024 and paid the full amount at the end of August and believed that the goods is ready to deliver.
However, after many chases by emails and phone calls.
They still cannot give me a definite delivery date. Totally upset with such service.
Don't know when it will be delivered.
Helpful and great customer contact
Helpful and great customer contact
Quality product delivered on time
Quality product delivered on time. Very smooth process.
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