MedAway Reviews 

1.671
TrustScore 4 uit 5

4,1

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Beoordeeld met 3 van de 5 sterren

The lack of English speaking made it difficult to communicate. The driver who picked us up from the airport could not communicate in English, the hotel booked did not have dinner hence after surgery y... Toon meer

Beoordeeld met 5 van de 5 sterren

Went back for a post 3-year check-up and the customer service from start to finish was exemplary. The staff were very professional and courteous and guided me through the logistics and premises. The c... Toon meer

Beoordeeld met 5 van de 5 sterren

I feel the team worked very hard for a smooth transition from welcoming us in to doing the pre op to then doing the operation and then supporting you afterwards. Any concerns or miscommunications I fe... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with MedAway was really good, since the beginning till the end. They are so friendly and I love how helpful they are. Also if I need anything I was just texting them through WhatsApp and... Toon meer

Bedrijfsgegevens

  1. Kliniek voor plastische chirurgie

Geschreven door het bedrijf

Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

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4,1

Alle reviews

(1.671)

139 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All I could wish for I had surgery done in March by Mr…

I had surgery done in March by Mr Taygon Oluklu from MedAway in Turkey. I had problem with my breast all my life I was born with the left and right side not the same muscle missing and bone structure not the same . I had breast implants put in in the UK but after a year one started to drop quickly on the left side but the right side still sitting ok. This made me so paranoid about my body and hated it . I lacked confidence. Then a friend told me about MedAway and that she was so pleased with her surgery and she would recommend them to me. So I gave them a call and they got back to me straight away next minute I new I was on my way to Turkey with my daughter. My experience was amazing my surgeon was Mr Taygon Oluklu who went through everything he was going to do to correct my breast and get them looking as natural as possible . I had my right breast replaced with new implant and the left breast lifted and new implant. Mr Taygon Oluklu did such an amazing job I was so happy with them . My nipples were now in line and my breast are the same size and shape after 58 years. Its been 9 months since they were done and they are still perfect no drooping still keeping their shape scaring is doing well still using the gell recommend by Mr Taygon. I have had no problems with the surgery before and after. I am now confident person and that's all thanks to Mr Taygon Oluklu amazing surgeon. I have recommend him to all my friends who are looking to have surgery. I will definitely be going back to him when my implants need replacing. My whole experience with MedAway was amazing from start to finish. Thank you Mr Taygon Oluklu you changed my life for the better ❤️🙏🏻

19 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the second time

This is the second time , I’ve been to Medaway for surgery . I can not fault there before . Surgery and after care . From the moment they picked me up from the airport & made sure I got home safe . The staff , the cleanness , their care was 5 star . I had Dr feryal both times and think she is absolutely amazing . We talked before the operation what I expected and what she could achieve for me . Both times 💯 happy . Thank you to Dr feryal & all the team at Medaway ⭐️ ⭐️⭐️⭐️😘

12 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Happy with outcome

Overall outcome very happy with surgery criticism was arrival the admission to hospital was poor no bedding for my partner no curtains in room and staff had no consideration for patients

4 november 2025
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Antwoord van MedAway

Thank you for taking the time to share your honest feedback. We are pleased to hear that you are very happy with the outcome of your surgery, as achieving good results is always our primary goal.

At the same time, we are genuinely sorry to learn about the issues you experienced during hospital admission, particularly regarding the room setup and consideration for your partner. This is not the standard of care we aim to provide, and your comments have been noted and will be shared with the hospital management so these matters can be reviewed and improved.

We appreciate you bringing this to our attention and thank you for your trust in MedAway. Your feedback helps us continue to improve the overall patient experience.

Beoordeeld met 5 van de 5 sterren

Excellent service and amazing care

Excellent service and amazing care! The team helped me in every possible way they could! Special thanks to sefa who was available 24/7 to help and arranged everything with perfect timing!
The procedure it’s self was pain free I even fell asleep during the second part!
Thank you again to Medway ( legend hair transplant )

21 december 2025
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Antwoord van MedAway

Thank you for your kind words and for sharing your experience. We are very pleased to hear that you felt well supported and cared for throughout your journey with MedAway.

Your special mention of Sefa is greatly appreciated, and we are glad to know his availability and organisation helped everything run smoothly for you. It is also wonderful to hear that the procedure itself was comfortable and positive for you.

Thank you once again for choosing MedAway. We wish you a smooth recovery and excellent results.

Beoordeeld met 5 van de 5 sterren

I had a 360 tummy tuck in July 2025…

I had a 360 tummy tuck in July 2025 with Dr Tayun and my whole experience from start to finish was absolutely amazing, I feel fantastic and stomach looks perfect.
I would definitely recommend Dr Tayun and I will definitely be returning.

21 juli 2025
Review zonder uitnodiging
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Antwoord van MedAway

Thank you for sharing your experience with us. It’s great to hear how pleased you are with your 360 tummy tuck and how confident you feel after your surgery. Knowing that you are happy with both your results and the overall journey is incredibly rewarding for our team.

Your kind recommendation of Dr Taygun is truly appreciated, and we would be delighted to support you again should you choose to return in the future.

Beoordeeld met 5 van de 5 sterren

Truly think the whole experience has…

Truly think the whole experience has been great from the airport pickup, throughout the whole operation, aftercare and lastly drop off at airport. After the type of operation had to be changed due to certain rare conditions with my skin, was dealt with very professionally.

20 december 2025
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Antwoord van MedAway

Thank you for taking the time to share your feedback. We are very happy to know that your experience with MedAway, from arrival and transfers to surgery, aftercare, and departure, was a positive one.

Your understanding regarding the adjustment to your procedure is greatly appreciated. Our medical team always prioritises safety and the most appropriate treatment approach, and we are pleased this was managed smoothly and professionally for you.

Thank you for placing your trust in us. We wish you continued healing and excellent results.

Beoordeeld met 5 van de 5 sterren

MedAway Hair Transplant

Very pleased with my experience with MedAway.
From the moment we arrived transport was waiting at the airport & efficient throughout our stay.
Sefa & the team at the clinic are very helpful, friendly & always available on the WhatsApp group.
Operation went well, no hidden costs, would definitely recommend to others & return in the future 👍

20 december 2025
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Antwoord van MedAway

Thank you for your kind feedback. We are very pleased to hear that your experience with MedAway was smooth and well organised from arrival through to your operation.

It is great to know that the transport, communication, and support from Sefa and the clinic team met your expectations, and that you felt reassured throughout your stay. We also appreciate your comments regarding transparency and no hidden costs.

Thank you for your recommendation and trust. We would be happy to welcome you again in the future.

Beoordeeld met 5 van de 5 sterren

Hair transplant

The service from the airport pick up to hotel and then the hospital was excellent, at the hospital the incredible patient supervisor sefa Altug could not have been more knowledgeable and helpful, he put me totally at ease through the whole process, checking in on me every step of the way , making sure I was comfortable and safe the whole time , the procedure itself was first class a great hair transplant , and great aftercare , I would highly recommend the staff and facilities every time , 1st class

18 december 2025
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Antwoord van MedAway

Thank you very much for your kind and detailed feedback. We are delighted to hear that your experience with MedAway was excellent from airport pickup through to your hospital care and aftercare.

Your special mention of our patient supervisor, Sefa Altug, means a great deal to us. We are pleased to know that his support, knowledge, and attentiveness helped put you at ease and made you feel safe and comfortable throughout the entire process.

It is also wonderful to hear that you are happy with your hair transplant results and the aftercare provided. Your recommendation and trust in our staff and facilities are truly appreciated.

Beoordeeld met 5 van de 5 sterren

Happy UK Customer: FUE Hair Transplant & Teeth Whitening

FUE hair transplant and teeth whitening in Istanbul, Turkey - I had an extremely pleasant medical trip from UK through MedAway.

MedAway provide a ‘white glove’ service to international patients, and they do it so well. I’ve been really well looked after. As a solo first time traveller, I was a little cautious at first. After all, a lower price sometimes means less quality - not in this case!

They really went all out to make me feel comfortable, talking me through everything, staying in constant communication. So supportive. Hotel was lovely, transfers were great, and they were receptive to feedback.

My English speaking coordinator was there for me every step of the way; I felt like he had my back. I was given everything I needed, to the point where I overpacked items and returned home with more than I arrived with.

Also Istanbul is a great place to visit in general. I’ll be back for more treatments in 12 months in tandem with my final follow up.

Highly recommend MedAway!

17 december 2025
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Antwoord van MedAway

We are delighted to hear that your FUE hair transplant and teeth whitening journey in Istanbul was such a positive and reassuring experience. Knowing that you felt supported, comfortable, and well cared for throughout your trip especially as a solo, first-time traveller is exactly what MedAway strives for.

Thank you once again for your trust and recommendation. We look forward to seeing you again and continuing your journey with us

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I travelled to Istanbul, Turkey for my hair transplant with Medaway from Swansea, Wales, and the whole experience was way more than I expected.

From the moment I arrived, everything was really well organised. The airport transfers were smooth and on time, the hotel was comfortable, and the staff were friendly and helpful throughout.

At the hospital, the medical team were professional and reassuring. They explained each step clearly, answered all my questions, and made sure I was comfortable the whole time. I felt well looked after from start to finish.

Everyone involved went above and beyond to make the experience stress-free and positive. If you’re thinking about a hair transplant abroad, I’d definitely recommend Medaway. The service was excellent from beginning to end

17 december 2025
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Antwoord van MedAway

Thank you very much for your kind review. We are pleased to hear that your experience with MedAway, from arrival and accommodation to your treatment and aftercare, was smooth and well organised.

It is important to us that our patients feel informed, comfortable, and well looked after throughout their journey. Your recommendation is greatly appreciated, and we wish you a smooth recovery and excellent results.

Beoordeeld met 5 van de 5 sterren

I got recommended to MedAway from a…

I got recommended to MedAway from a family member and using this company for my breast reduction was the best decision the company is amazing you get the best care given from the transport to the surgery everybody was very helpful and very polite and professional I could not recommend a better company to go with it’s completely changed my life in the best way if your looking for the best care and surgery I would definitely be recommending medaway at the beginning I was terrified about the process but the staff definitely made sure I had no worries no stress it’s definitely an amazing experience I’m glad I had mine with MedAway even after I had been discharged from the hospital the staff was very upto date with me, they made sure I was checked on by nurses at the hotel all in all it was a life changing and amazing experience I could not recommend a better place, the last day we was met by stefan he is very polite and professional they really care for their patients in the best way my surgeon was dr feryal, she has done a wonderful job I will forever recommend her

14 december 2025
Review zonder uitnodiging
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Antwoord van MedAway

Thank you for sharing your experience and for trusting MedAway with such an important decision. We are truly honoured to hear that your breast reduction journey was life-changing and that you felt supported from start to finish.

It means a great deal to us to know that our team helped ease your worries and made you feel comfortable throughout the entire process, from transfers and hospital care to post-discharge follow-ups at the hotel. Your kind words about our staff, Stefan, and especially your surgeon Dr Feryal will be shared with them with great appreciation.

Thank you once again for your heartfelt recommendation. We wish you continued healing, confidence, and happiness, and we are always here should you need anything in the future.

Beoordeeld met 5 van de 5 sterren

I have come 2 times now to MedAway

I have come 2 times now to MedAway. 1st time in April 2025 to have an extended tummy tuck with muscle repair and 360 lipo and the mons lift, with my surgeon being Dr Taygun. My results are so Amazing, that I have returned for a 2nd time, 8 months later, again with MedAway, and the Amazing Dr Taygun, to have my arm uplift, and Breast uplift with the Motiva 355ccs ergonomic implants. Once again, I am totally in Awe, of the total professionalism of the entire team, from start to finish. From discussing the treatments I required, and getting a quote for the price, which is an all inclusive package. The package doesn't include your flights, but once you arrive here in Istanbul, you, and your accompanying companion, are in good hands. Collected from the airport, taken directly to the hospital. All the Pre Op tests are preformed apon arrival at the hospital. You then stay over night in the hospital with your companion. The next morning, you will see your surgeon for pre ops. You then sign all your consent forms, and there are quite a few. Pay any balance outstanding, then change into your surgical gowns and relax. When they are ready, they will come and collect you from your room, and take you down to the surgical theatre. Don't be scared or worried. Believe me, this is what they do day in, and day out. I had Dr Taygun. The man is a Magician, I'm telling you!!! I have not had any complications, and no complaints at all. After the surgery, Dr Taygun, came up to my room to tell my companion that everything went perfectly, and that I would be brought up from recovery shorty. The nurses and hospital staff are all so friendly, and the whole team in general are basically at your beck and call 24hrs a day 7 days a week. After 3 days in hospital, I was transferred to the hotel.. The hotel was Delta by Marriott. Lovely place to stay. The hospital nurse came to visit me and make sure I was doing OK. She is also extremely lovely and can't do enough for you. Today, my final day, they messaged me to alert me to my time for collection from the hotel, pick up and transfer back to the hospital to see my Surgeon, Dr Taygun again, for my final checkup, change of dressings, and fit to fly letter. Shortly we will be taken back to the hotel, and then transferred back to the Airport, for our return flight home to the UK. If I had to give the service a score, from start to finish, everything included, I would give it a 9.7 out of 10. I can honestly say, I have no complaints, and would 100% recommend MedAway, and Dr Taygun, and his magical hands. Anyone out there considering any type of surgery, don't hesitate a moment longer. Thank you MedAway, and all the staff. And a MASSIVE THANK YOU FOR DR TAYGUN. I will be seeing you again soon, and bringingy sister with me possibley so she can have a little something done too. See you soon MedAway.

7 december 2025
Review zonder uitnodiging
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Antwoord van MedAway

Thank you very much for taking the time to share such a detailed and heartfelt review. We are truly honoured that you chose MedAway not once, but twice, and that you trusted Dr Taygun and our team again for your second journey.

It is wonderful to hear how happy you are with your results and that you felt supported and well cared for at every stage, from planning and arrival in Istanbul to surgery, aftercare, and departure. Your kind words about Dr Taygun, our medical team, nurses, coordinators, and overall organisation mean a great deal to us and will be shared with everyone involved.

We are delighted that your experience was smooth, professional, and reassuring, and that you would confidently recommend MedAway to others. Thank you once again for your trust and recommendation. We look forward to welcoming you back in the future.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Came for my second hair transplant…

Came for my second hair transplant through medaway. Very welcoming and very professional i would recommend them to anyone who wants to change their life an be happy about there their appearence in regards to their hair teeth or anything else they feel needs changed for themselves personally. My cordinator Sefa was amazeing he was there from start to finish. Great guy helpful in any questions i needed to ask and there for me in many other ways id recomend medaway to anyone. Thank you for ur service it was second to none i apreciate in all aspects.

13 december 2025
Review zonder uitnodiging
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Antwoord van MedAway

Thank you for sharing your feedback and for choosing MedAway once again for your second hair transplant. We are very pleased to hear that you felt welcomed, supported, and professionally cared for throughout your journey.

Your kind words about your coordinator Sefa will be shared with him. He will be delighted to know his support and dedication made a positive difference to your experience.

We truly appreciate your recommendation and trust in MedAway. We wish you continued healing, great results, and confidence moving forward.

Beoordeeld met 5 van de 5 sterren

So pleased I came here for deep plane…

So pleased I came here for deep plane face and neck lift with upper and lower blesparoplasty x Awesome experience, surgeon was kind, explained it all very well, done a great job and nurses, liasion staff, coordinators, cleaners, food, drivers, airport staff treated me like a queen x Thankyou MedAway ❤️A happy customer

3 december 2025
Review zonder uitnodiging
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Antwoord van MedAway

Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with your deep plane face and neck lift and upper and lower blepharoplasty.

It is wonderful to know that you felt well informed, cared for, and supported by your surgeon and the entire team throughout your journey. Your feedback means a great deal to us, and we are pleased that you felt looked after at every stage of your stay.

Thank you for choosing MedAway. We wish you a smooth recovery and continued happiness with your results.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company

Absolutely fantastic company
Second time using them now and wouldn’t use anybody else
Brilliant surgeons

1 december 2025
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Antwoord van MedAway

Thank you for your continued trust in MedAway. We are delighted to hear that you chose us for a second time and that you are happy with our surgeons.

Your confidence in our team means a great deal to us. We wish you all the best with your recovery and results, and we are always here should you need anything in the future.

Beoordeeld met 5 van de 5 sterren

Overall I had a good experience at Medaway

I had a really good experience at Medaway. A couple of improvements could be made.
Firstly the surgeon Dr Taygun was great. I am very happy with my results. He was very friendly. The transport was fine. A bit late on pick up, but nothing that bothered me really.
The staff were all very friendly. They did my blood tests and an ECG. So that was good.
The nursing staff I feel could have been a little more attentative. I asked for a pain killer and it took several times asking and I finally got it after 3 hrs almost. And when my drains needed removing my companion had to ask 3 or 4 times. That was 90mins waiting. I think maybe you should ve checked on every 3hrs hours and stats checked and just maybe asked how the pain is. I cannot fault the communication via WhatsApp with the team. And the hotel was lovely. And the nurse who checked up on me in the hotel was extremely lovely and smiley. The hotel is near the shops. So I went out for a walk. Breakfast was fine. The hospital was clean and warm. Maybe do with a small kitchen for patients and companions to make their own tea and coffee. But I would recommend Medaway and I would use them again if I choose any further cosmetic surgery. Thank you Medaway.

19 november 2025
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Antwoord van MedAway

Thank you for taking the time to share such a detailed and honest review. We truly appreciate your feedback, as it helps us continue to improve our services.

We are very pleased to hear that you are happy with your results and that you had a positive experience with Dr Taygun. Your kind words about his professionalism and friendliness mean a great deal to us and will be shared with him. We are also glad you found the transport, hotel, WhatsApp communication, and post-discharge hotel nurse support to be reassuring and well organised.

At the same time, we sincerely thank you for highlighting the areas where your experience could have been improved. We are sorry to hear about the delays you experienced with pain relief and drain removal, and we fully understand how important timely and attentive nursing care is during recovery. Your comments regarding more frequent checks and comfort measures have been noted and will be shared with the hospital management to help improve patient care standards. Your suggestion regarding patient facilities has also been taken on board.

Thank you once again for your recommendation and for trusting MedAway. We are grateful for your constructive feedback and would be happy to support you again should you choose to undergo any future treatments.

Beoordeeld met 5 van de 5 sterren

All the initial information

All the initial information. The surgeon was brilliant information, very easy to talk to regarding concerns. Very empathetic. Also the lady who was the coordinator was brilliant answering all my questions and aftercare was brilliant. I’ve been through medaway twice now and highly can recommend my experience.

1 december 2025
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Antwoord van MedAway

Thank you very much for your kind feedback and for choosing MedAway again. We are delighted to hear that you felt well informed, supported, and reassured throughout your journey.

It is wonderful to know that your surgeon addressed your concerns with care and empathy, and that your coordinator and aftercare team provided excellent support. Your continued trust and recommendation mean a great deal to us.

Beoordeeld met 5 van de 5 sterren

Best Decision

Not one for leaving big reviews but I honestly had such a positive experience! Everything has been over and above my expectations, I was very worried about travelling alone for my surgery but I’ve felt so comfortable, I’ve been kept up to date from start to finish on what was going to be happening from being picked up to the airport right at the start to being dropped off at the airport to fly home. Everyone from MedAway I spoke with were so so nice and have been so welcoming! My surgeon done an amazing job especially considering my circumstances and I was very well looked after in the hospital. I am very happy with my results 🥰.

27 november 2025
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Antwoord van MedAway

Thank you very much for sharing your experience. We are truly pleased to hear that your journey with MedAway exceeded your expectations and that you felt comfortable and supported, especially while travelling alone.

It is wonderful to know that clear communication, smooth transfers, and the care provided by your surgeon and hospital team helped make your experience positive and reassuring. We are especially happy to hear that you are pleased with your results.

Thank you for placing your trust in MedAway. We wish you a smooth recovery and continued happiness moving forward.

Beoordeeld met 5 van de 5 sterren

Completely happy

26th January 2024
Completely happy
With the results.
Was a bit scary, but all the staff, could not have been nicer.
Picking up from airport and taking to and from appointments was easy too.
Turkish people did not blink an eye, they must have plenty clients from all over the world.
100% 1st class.
Couldn't put correct date in the date of experience, so it's above in the review.

8 december 2024
Review zonder uitnodiging
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Antwoord van MedAway

Thank you for sharing your feedback and for clarifying the date of your experience. We are delighted to hear that you are completely happy with your results and that our team helped make the experience reassuring despite any initial nerves.

It is great to know that the airport transfers and appointments ran smoothly and that you felt well looked after throughout your stay. Your kind words and first-class rating mean a great deal to us.

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