MEDIAFIX Reviews 

666
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The digital conversion was extremely good quality and cannot believe it. The colour has been enhanced so good and I cannot recommend this company enough. This is the second time using them and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

666 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(666)

367 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everyone was really helpful

Everyone was really helpful, we didn't really know how to do out slides but the site was very easy to use and anytime i was confused or needed an update Andrew helped by return email within 24hrs at the latest.
The price is extremely competitive and would highly recommend sending you memories to them.
I am 51 and so many people my age have old family photos on slides and this is a brilliant way to stop these precious memories from getting lost

17 juni 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Jane,

Thank you for your wonderful review and recommendation! It's to great hear how pleased you were with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Good service

Good service, great videos, worth waiting for, a little time, but they are sent to Germany for processing.

11 juni 2026
Review zonder uitnodiging
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Antwoord van MEDIAFIX

Hi SellerFreeads,

Thank you for your review! We do digitise at our head office in Germany. This is so that we can oversee every single order and ensure the best possible quality 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

A company that truly lives up to its promises.

I hesitated LOT over the decision to send away my precious old VHS tapes, it was both a matter of trust and expense. Reading the reviews for MediaFix reassured me initially and this was further endorsed by speaking to Andrew on the phone - customer service is absolutely first rate!
The entire process went as had been described and the results are wonderful.

15 juni 2026
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Antwoord van MEDIAFIX

Hi Cath,

Thank you for your review and from me personally thanks for your kind words! Thank you for trusting us with your tapes. I'm glad you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

I trusted the only copy of…

I trusted the only copy of irreplaceable slides to them to process and digitise. Everything went to plan and my sides were returned. They did a good job of digitising them as well as clearing the dust off them before processing so the images were clear. As soon as they were finished making them digital I received a link so I could see them immediately. The physical sides arrived a few days later.

17 juni 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Ivan,

Thank you for your brilliant review. It's great to hear how pleased you were with your order. Thanks again for trusting us 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great company and very affordable

Great company and very affordable. The quality is fab and I’m so happy I can not only save space but also have my childhood videos in a form that I can keep forever.
Only slight issue was the length of time they took to confirm they had received my VHS tapes as I was panicking a bit as it was my only copy - but it turns out they have a few different locations that handle different parts of the process which is why it seems to take a little while to receive confirmation as I expected it to be within a couple of days of me having confirmation from EVRI that it has been delivered. Overall it was a fast process but that part worried me a little so a word of warning - don’t panic.

11 april 2026
Review zonder uitnodiging
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Antwoord van MEDIAFIX

Hi Lindsey,

Thank you for your review and your honest feedback. We will take on board your criticism and try and improve on that side of things in the future. I'm so glad to hear how pleased you were with your order overall though 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service and, given the age and quality of the media digitised a great result

15 juni 2026
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Antwoord van MEDIAFIX

Hi Stephen,

Thank you for your excellent review! I'm so glad you were pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

Excellent communication, easy and polite to deal with. Very happy customer, will be recommending to family and friends.

17 juni 2026
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Antwoord van MEDIAFIX

Hi Ann,

Thank you so much for your review and recommendation! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very good

Competitive, efficient, timely, and good results

17 juni 2026
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Antwoord van MEDIAFIX

Hi Richard,

Thank you for your five star review! That's really everything we could have asked for. So glad to hear how pleased you were with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

I definitely recommend this

Really helpful customer services - easy to get hold of but not at all pushy like some companies as soon as you make an enquiry. It felt like a family business. I completely trusted that they would do a good job with my treasured family memories, and they did.

15 juni 2026
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Antwoord van MEDIAFIX

Hi Vicky,

What a kind review, thank you so much! I'm so pleased to hear how happy you were with our service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Quick and efficient with good quality…

Quick and efficient with good quality digital images.

15 juni 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Joanne,

Thank you for your fantastic review! Glad to hear that you were so pleased with your digitised media 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Overall Service and Quality

The attention to detail. Checking exactly what I required before I placed my order and sent my slides.
The service and quality of the end product was excellent.
Certainly would use again.

1 juni 2026
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Antwoord van MEDIAFIX

Hi E McCallum,

Thank you for your lovely review 😊 I'm glad to hear you were so pleased with our service!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy

Easy, quick, clear and goodvalue.

12 juni 2026
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Antwoord van MEDIAFIX

Hi Richard,

Thank you for your five star review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

11 juni 2026
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Antwoord van MEDIAFIX

Hi H J Collins,

Thank you for your fab review 😊 We really appreciate your positive feedback!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Clear communication and efficient…

Clear communication and efficient service, thankyou

9 juni 2026
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Antwoord van MEDIAFIX

Hi Janet,

Thank you for your excellent review! It means a lot us 😊

Kind regards,
Andrew
MEDIAFIX Customer Service

Beoordeeld met 5 van de 5 sterren

Amazing service

9 juni 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Nicola,

Thank you for your five star review! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service

Beoordeeld met 5 van de 5 sterren

Good quality efficient service

Good quality efficient service. Were very understanding when I needed photos back quickly due to a family bereavement, did their utmost to get a media file sent out before the predicted turnaround time so I could access photos needed

2 juni 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Anthony,

Thank you for your fantastic review. We are happy to be of service and I'm glad we could find a solution for you that worked out in the end. Once again, please accept our condolences.

Kind regards,
Andrew
MEDIAFIX Customer Service

Beoordeeld met 5 van de 5 sterren

Very good communication and service

Very good communication and service. Transferred some very old slides to digital. Memories that would otherwise be lost. Very reasonable price for a great service.

5 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Nicola,

Thank you for your positive feedback 😊 We love helping to save memories!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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