MEDIAFIX Reviews 

666
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The digital conversion was extremely good quality and cannot believe it. The colour has been enhanced so good and I cannot recommend this company enough. This is the second time using them and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

666 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(666)

367 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Efficient service at a reasonable price

The process of digitising a number of 35mm slides was quietly efficient and fairly priced.
I felt the communications could have been a little better. the order took some time to process - as had been indicated - and there were gaps in communication that lead to a little uncertainty, especially on what was an initial order with the company. Otherwise I was very satisfied.

13 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Alan,

Thank you for your review! I'm pleased to hear that you were happy with the final digitised results. We're sorry that you felt our communication was not up to standard, but we take your feedback on board and will look into how we can improve on this front.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, and value for money,

6 mei 2026
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Antwoord van MEDIAFIX

Hi Margaret,

Thank you for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service

12 mei 2026
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Antwoord van MEDIAFIX

Hi Denise,

Thank you for your five star review! We really appreciate it.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Quick and efficient.going to use again

Quick and efficient.updated through the complete process .Delivery as promised.
Sending more next week.

11 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Nicholas,

That's great to hear! We look forward to hearing from you again with another order and will be happy to help 😊 Thank you for your review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

We used MediaFix for a project with a…

We used MediaFix for a project with a lot of VHS's. From the enquiry to the final product we had the best communication, the best prices and the best experience. I can't recommend this company any more!!

4 mei 2026
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Antwoord van MEDIAFIX

Hi Leo,

Thank you so much for your glowing review and recommendation! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Good overall service other than…

Good overall service other than confusion around order and billing

11 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Paul,

Thank you for your feedback and review! I apologise for the confusion around your invoice but I'm glad that we were able to resolve this for you in the end.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Accurate fulfilment of my requests.

4 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Martyn,

Thank you for your review! It's nice to hear that you were so pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Davie & Cath,

Thanks for your fabulous review! It really helps us out 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Good product

Good product, good service, not very speedy tho.

4 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Maggie,

Thank you for your review! I'm glad to hear you were pleased with our service.

If ever you are looking for a quicker turnaround time, we recommend our Priority Service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

excellent tailored service

excellent tailored service which had great results on converting my slides that were over 50 years old, some with some damage, into viewable digital format. thank you

1 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Elanor,

Thank you for taking the time to leave us such a great review. We really appreciate your positive feedback 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Recommended Company

I just want to say that I was very satisfied with the entire process (shipping, receipt, and everything in between). I appreciate the precision, service, quality and professionalism of the work performed.

Thanks for everything.

Giovanni

4 mei 2026
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Antwoord van MEDIAFIX

Hi Giovanni,

Thank you for your wonderful review! I'm pleased to hear that you were so happy with our service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Amazing and really cheap- we found an…

Amazing and really cheap- we found an old tape my dad made age 17 in a shed and for his 70th I wanted to surprise him playing his old band songs. The company were able to get me the music and send it in time I couldn't believe how cheap they were - it wasn’t really quick so give a few weeks tho.

6 mei 2026
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Antwoord van MEDIAFIX

Hi there,

Thank you for your wonderful review! It's a pleasure to help and I hope your Dad had a great birthday and enjoyed listening to his old music 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great quality of digitised videos

Great quality of digitised videos. I now have some precious times with my kids in easily reproducible format.

27 april 2026
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Antwoord van MEDIAFIX

Hi James,

That's what it's all about 😊 So glad to hear that you were pleased with your order and you now have the opportunity to look back on old memories whenever you want. Thank you for your review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

GOOD COMMS

GOOD COMMS, REASONABLE PRICING

27 april 2026
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Antwoord van MEDIAFIX

Hi Mike,

Thank you for your five star review 😊 It means a lot to us!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Exemplary service plus economical product.

I found MEDIAFIX Customer Services plus all the other contacts within the organisation to be exemplary in their dealings with me. From the costing aspect, I considered them to be fair and reasonable in their dealings with me - no grumbles on the financial front, quite economical and competitive in comparison to other options.

3 mei 2026
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Antwoord van MEDIAFIX

Hi Mr Inglis,

Thanks for taking the time to leave us such a lovely review! We are happy to help.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great results

Great results, great communication, all round great service from start to finish - tapes handled with care.

24 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Karmen,

Thank you so much! It's lovely to hear how pleased you were with your order and our service overall 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

A great way to preserve our VHS videos…

A great way to preserve our VHS videos of school plays. Easy process and clear information about times. Thank you

24 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Sally,

I'm delighted to hear you were pleased with our service! Thank you for taking the time to leave us such a great review 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 1 van de 5 sterren

My Video cassette was lost for months

My Video cassette was delivered on the 8th December 2025 and was lost until 13th April 2026,

I was offered a 20 percent discount which I felt was an insult

1 mei 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Mark,

Thank you for your feedback.

Sadly, your order did experience a significant delay while in transit with our logistics partner. This is not the level of service we aim to provide, and we sincerely apologise for the long wait.

The 20% discount was applied automatically as a gesture of goodwill in response to the delay. We would have been more than happy to review this with you further and find a solution that better meets your expectations had we known that you were so disappointed with the discount applied.

We would like to make this right for you. As an additional gesture, we would be happy to offer you a voucher code equivalent to the amount paid for your order, which can be used for a future order.

Please feel free to contact us directly via email so we can take care of this for you personally at info@mediafix.co.uk.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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