MEDIAFIX Reviews 

666
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The digital conversion was extremely good quality and cannot believe it. The colour has been enhanced so good and I cannot recommend this company enough. This is the second time using them and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

666 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(666)

367 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very professional .

Very professional .

29 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Bina,

Thank you for your five star review! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

The service is very good

The service is very good. But takes 6 weeks. I am assuming the tape transfer takes place abroad hence the long delay OR, they collect up the tapes and wait until they have sufficiant to "batch up". But they all get returned in the end you just have to patient

28 april 2026
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Antwoord van MEDIAFIX

Hi Mark,

Thank you for your fabulous review! We digitise all of our media at our headquarters in Cologne, Germany. This is so that we can oversee every single order and assure the highest quality for every order. The processing time is a maximum of six weeks but most of the time it is quicker than that.

We do handle a lot of orders but if ever you are looking for a faster turnaround time, you are welcome to book our Priority Service!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

They made everything so…

They made everything so straightforward. Couldn't fault the service and the price was excellent. So would definitely use again

27 april 2026
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Antwoord van MEDIAFIX

Hi John,

Thank you for your brilliant review! I'm glad all went well with your order and I'm pleased to see you would use us again. If ever you do find any more media to be digitised, give us a shout 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service start to finish

Excellent service start to finish. So pleased with the photos. 850 old family slides converted to digital. Lovely to see the old memories.

27 april 2026
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Antwoord van MEDIAFIX

Hi there,

I feared the worst when I saw "Disappointed Customer" but I'm glad to see that it's just your username!

Thank you for your brilliant feedback. It's lovely to hear that you are enjoying looking back on some old memories 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very satisfied with the product and the…

Very satisfied with the product and the prompt and
efficient service. R K.

19 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Raymond,

I'm happy to hear you were pleased with our service on your order. Thank you for your fantastic review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Process is well explained and the…

Process is well explained and the pricing structure is clear. Information during processing is clear

24 april 2026
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Antwoord van MEDIAFIX

Hi Ted,

Thank you for your five star review 😊 We really appreciate it!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy process and good images

Good communication after my initial contact. It was simple to send the slides and get access to the images afterwards.

2 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi there,

Thank you for your excellent review! I'm glad to hear you were pleased with the results 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

From start to finish Mediafix’s…

From start to finish Mediafix’s process, personal efficiency and delivery on time were exemplary.
Top mark Mediafix.

19 april 2026
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Antwoord van MEDIAFIX

Hi Keith,

That's really great to hear. Thank you so much for your kind words. We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Very professional and great service

Very professional and great service. The only reason for not giving the 5th star is the turnaround time.

20 oktober 2025
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Antwoord van MEDIAFIX

Hi Snapshot,

Thank you for your review! I'm glad to hear you were pleased with the service overall and we will take on board your feedback with regards to processing time 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Really easy to contact

Really easy to contact. Explained what my friend needed, and would highly recommend them. Thank you

27 maart 2026
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Antwoord van MEDIAFIX

Hi Jaime,

Thank you for your brilliant review and for your recommendation 😊 It means a lot to us!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

A good experience

A good experience
Does what it says on the tin
Kept well informed and good result

16 april 2026
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Antwoord van MEDIAFIX

Hi Tony,

Thank you for your five star review! We really appreciate your positive feedback 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

As an 82 year old former member of a…

As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor your CD has however helped to revive old memories of a very special time in my life. Thank you.

9 april 2026
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Antwoord van MEDIAFIX

Hi Garth,

Thank you for your review! That's what it's all about, being able to relive old memories. You are very welcome, we are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

First-rate customer service

Prompt responses to initial queries and good communications from real people (rather than having to deal with AI chatbots). Service delivered on time and previously-estimated budget.

15 april 2026
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Antwoord van MEDIAFIX

Hi Chris,

Thank you for your five star review! We pride ourselves on our customer service so it's great to hear that you were pleased with our team 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very good communication and completion of work

Very good communication with Andrew regarding the despatch and receipt of my very precious 35mm colour slides. The digitisation took the stated time and I was happy with the results.

6 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Valerie,

Thank you for your lovely review! I appreciate your positive feedback 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great customer experience

Great customer experience, this was important as I was entrusting my unique family cine film to be digitised, some going back to the 1930s.
Final media was of excellent quality and all film returned to me safely.

15 april 2026
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Antwoord van MEDIAFIX

Hi Mark,

Thanks again for your kind review here and via email. I am so delighted to hear you were pleased with your order, especially with the quality and the care taken 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Seeing dad after 20 years

I was impresses with the speed of the conversion and the fact I could share it with my family with no fuss.

14 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Ruth,

Thank you for your feedback! That's great 😊 We appreciate you trusting us with such precious memories.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Completely satisfied with the service…

Completely satisfied with the service provided, this is a very professional outfit, returned our calls, answered our question and reassured us when we had any doubts as the film being digitised was precious to only our family.

27 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Robert,

Thank you for your excellent review! We are happy to help 😊 So glad you were pleased with your order.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

New easy to access media from a professional team

Very pleased with all our new digitised media. It was a job we were meaning to do for ages and Mediafix made the whole process very easy from a detailed explanation of options and prices to the return of all media. The only minor was the lack of communication when the media was in transit/received which seemed a little while.

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Mel,

Thank you for your review! We appreciate and take on board your feedback. I'm pleased to hear that you were pleased with your order and our service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy and reasonable price

Very straightforward instructions. I had a few questions to clarify before beginning, and the person on the phone was very helpful. Everything went smoothly, just as per the instructions. Price is very reasonable and as expected.

10 april 2026
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Antwoord van MEDIAFIX

Hi there,

Thank you for your brillaint review! It is much appreciated 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

The process worked

Mediafix did the job as offered and were helpful in guiding me through the process. I am pleased with the result.

10 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Maggie,

I'm pleased to hear you were happy with the final result 😊 Thanks for leaving us such a brilliant review.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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