MEDIAFIX Reviews 

666
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The digital conversion was extremely good quality and cannot believe it. The colour has been enhanced so good and I cannot recommend this company enough. This is the second time using them and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

666 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(666)

367 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They were excellent

They were excellent! Wanted returned earlier and they pulled out the stops and delivered . Great to have memories so accessible. Lovely gift.

1 april 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Keren,

Thank you so much! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great digitisation of Slides !

Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round.
The Slides are far better quality than we expected, especially when you consider the age of the slides.
Great variety of options in terms of how you want to receive your digital imagines.
Highly recommend MEDIAFIX.

7 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Matt,

Thanks so much for your review! Really glad to hear you were happy with the quality of the photos and the service overall. We really appreciate your recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

The end product is good

The end product is good, and sound is ok on 2 of the 4 items. No acknowledgment of receipt for quite some time and few updates as to progress, until the fixed items turned up

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Jeff,

Thank you for your review! We are somewhat limited by the original media in terms of sound as we aren't able to enhance it currently. This is something that we are looking at to see if we can improve in the future! We will take your feedback onboard.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

35 mm Slides scanned

I was very pleased to have some old 35mm slides scanned and put on a USB stick in order to have photographs printed. I didn't realise the slides had to go to Germany for the process to be completed, but if you are prepared to wait a few weeks the end result was worth waiting for. Good communication process throughout. Recommended.

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Allyson,

Thank you for your review! We do digitise media at our headquarters in Cologne. The reason for this is so we can oversee every order and ensure the highest possible quality. Thank you also for your recommendation to others, we really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Superb quality digitisation

Superb quality digitisation.
The service from end to end was very thorough, with an excellent set of digitised images provided both online and on a memory stick.
The whole process took some time it was well worth the wait.
Many thanks

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Aidan,

I'm so glad to hear you were pleased with your order. Thanks for taking the time to leave us such a great review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

MEDIAFIX did an absolute first class job

MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media.

Andrew did a fantastic job of putting my mind at rest and nothing was too much trouble for him.

I would happily recommend MEDIAFIX to anyone looking for a decent media company to do work.
My job was only a small one but I felt like I was treated like any other customer with a huge order.
The quality was amazing.

Thank you Andrew - and all the team

Ray Reynolds

2 april 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Ray,

What a lovely review to read! Thank you so much for your feedback and on a personal note for your kind words about me. We are happy to help! If ever you need any more media to be digitised in the future, we would love to help. Thanks again for your review and recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Michael,

Thank you for your five star review! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Delighted with the results

It was quick, efficient and I am delighted with the results. Thank you

13 maart 2026
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Antwoord van MEDIAFIX

Hi Andrew,

Thank you for your positive feedback! Glad to hear you were so pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Very good service

Very good service, although I was disappointed to find that it wasn't a British Company, and so I think Germany got the VAT.

2 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Lorraine,

Thank you for your review! I'm sorry that you were disappointed to hear we are a German company. Thankfully, you were pleased with your order and I am happy to hear that. We have had excellent feedback on our service and we are proud to be able to offer it to people in the UK as well as across Europe.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Memories of loved ones not lost ❤️

I had a family tape of my late.husband .it had mould on it.but communication and service from Mediafix was top class.
Those.memories were.not lost .
Thankyou so much

2 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Lisa,

Thank you so much for leaving us such a lovely review. I'm so glad you were pleased with your order and you could relive some treasured memories. That's really what it's all about.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

VHS and Hi8 tape transfer

Great comms and too notice of my delivery requirements. Results of transfer were very good. Will recommend as necessary.

11 maart 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Kevin,

Thank you for your brilliant review and for your recommendation to others! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great result

Very easy, good communication throughout, and a great result.
Thanks

30 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi there,

Thank you for your review! Glad to hear you are happy with it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Simple process, good results

From submission to receiving digitised videos the process was simple, feedback was good and the digitised videos were of good quality.

19 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Dennis,

That's great! Thanks so much for the lovely review 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service recovered some old lost memories from my old tapes.

27 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Stephen,

Thank you for your brilliant review! I'm glad to hear you were reunited with some old memories 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Really helpful people

Really helpful people, no problems

27 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Roy,

Thank you for your kind words. It's a pleasure to be able to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

fantastic experience

fantastic experience

27 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Patrick,

Thanks so much for your brilliant feedback!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good communication and a great price

Good communication and a great price, with plenty of options explained during the order process.

1 maart 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Philip,

Thank you for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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