MEDIAFIX Reviews 

667
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Highly recommended. I've now sent off my third order to convert 8mm home cine films. I was impressed to see the quality of the digitised film which was transferred onto a memory stick - so straight fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mediafix has brought our old cine film back to life! We had numerous films in the loft and hadn't been viewed for decades, they are now easily viewable on a usb and superb quality. Inital contact... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, super quick. Fantastic job, so amazing to see these long forgotten videos. Can't believe they managed to rescue the video on my sons 1st birthday. It was covered in cola, never thought... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The digital conversion was extremely good quality and cannot believe it. The colour has been enhanced so good and I cannot recommend this company enough. This is the second time using them and t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

667 reviews

5 sterren
4 sterren
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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(667)

367 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good communication and a great price

Good communication and a great price, with plenty of options explained during the order process.

1 maart 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Philip,

Thank you for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Inexpensive and easy.

I was expecting the transfer to cost much more (but it didn't). It was easy to work through and the instructions were easy to follow. They got the films, assessed the work and invoiced for what was originally quoted. Just had to wait few weeks after payment and they turned up on my door all done. Communication was excellent throughout. Would readilly do again if I had more films.

26 maart 2026
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Antwoord van MEDIAFIX

Hi Nigel,

Thank you for your brilliant feedback! With the postage, if delivery is not possible, Parcel Force waits for you reorganise delivery either to the same address or to a local pickup point, so this was the reason for the delay in this case. I'm glad everything worked out in the end though!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

First Impressions

On first trial of some of the files on the flash drive, I think the quality is good, but I am disappointed that I have been unable to run the videos on my TV.

17 maart 2026
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Antwoord van MEDIAFIX

Hi Nick,

Thank you for your review! If you are still having problems with your USB stick, please do get back in touch with us so that we can help out 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service, memories awakened.

Excellent website. Lots of details about a variety of services and options.
Simple form to complete with a range of options.
Very good price for the service.
Quick turn-around.
Delighted with the service and the results.
Highly recommended.

18 maart 2026
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Antwoord van MEDIAFIX

Hi Peter,

Thank you for your outstanding review! I'm happy to hear we met your expectations. Thank you so much for your recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good efficient service

Good efficient service

18 maart 2026
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Antwoord van MEDIAFIX

Hi Alan,

Thank you for your five star review! Much appreciated 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service and speedy response.

Excellent service and speedy response.
So happy getting my slides changed to actual photos at last.
Happy Memories so thanks again
Will use the service again

24 maart 2026
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Antwoord van MEDIAFIX

Hi Lisa,

That's what it's all about! So glad to hear you were pleased with your order and you would like to use us again. If you do want to digitise more media, we'd be delighted to help out 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Lovely people

Lovely people, very helpful

16 maart 2026
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Antwoord van MEDIAFIX

Hi Stephen,

Thank you for your kind words! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Finally OK & a great price

Finally OK & a great price, but the initial receiving of slides seems a bit ‘oh, we’ll check & get back to you’. Great to be able to speak to a real person. As I say all was OK, but a bit of a wobble at the start.

17 maart 2026
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Antwoord van MEDIAFIX

Hi James,

Thank you for your review! As your parcel first arrives at our logistics centre and is then brought to our head office for digitisation in a larger batch, we confirm receipt once it is opened for digitisation. Perhaps there was a misunderstanding here initially but I'm glad you were pleased with your order in the end 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service - my tapes were very mouldy but now I have two vhs tapes on one memory stick - very happy with the quality.

19 maart 2026
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Antwoord van MEDIAFIX

Hi Mr Gamble,

Thank you for your feedback! We very much appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

I found it very easy to deal with this company

I found it very easy to deal with this company from the initial contact when they explained the process through to receiving the finished product on time. Communication was good via phone calls and email and even received a discount ! Thanks

20 maart 2026
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Antwoord van MEDIAFIX

Hi George,

Thank you for your review and kind words! We really appreciate your trust in us and you are very welcome 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

You do what you say and it all worked…

You do what you say and it all worked out well .I am preparing some more slides but I have had a recent bereavement. As I am 82 and cannot cope with online banking it would be easier for me to pay by credit or debit card on line Thanks A J SMITH

20 maart 2026
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Antwoord van MEDIAFIX

Hi Anthony,

Thank you for your excellent review!

I am so sorry for your loss. We are happy to help whenever you are ready. Please do take your time.

We are looking into other ways for clients to make payment currently so I take onboard your comments regarding credit/debit card payment.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service.Very pleased with the…

Great service.Very pleased with the results.

18 maart 2026
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Antwoord van MEDIAFIX

Hi Paul,

That's great news! I'm glad to hear you were happy with your order. Thank you for your review 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very good service

Fantastic, really pleased, Thankyou

18 maart 2026
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Antwoord van MEDIAFIX

Hi Tim,

You are very welcome! Thanks for sharing your feedback with us 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent Service The clarity of the usb pictures was…

The clarity of the usb pictures was better than we thought it might be as the tapes were so old.
Well done and thank you.
We were also kept informed throughout the process and are very happy with the results.
Excellent service.

17 maart 2026
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Antwoord van MEDIAFIX

Hi Pauline,

Thank you for your positive feedback! You are very welcome 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Communication excellent. Easy to send media. Quicker that expected service. Results of videos onto flash drive very good. Would recommend

10 maart 2026
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Antwoord van MEDIAFIX

Hi Judith,

Thank you for your kind words and your recommendation 😊 It makes a massive difference for us!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent

Great service provided by the team in converting my old videos into a digital format.

17 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi MB,

Thank you for your review! We appreciate your positive feedback 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Priceless memories brought back to life!

Childhood memories brought back to life.

I was so nervous about sending off all of the VHS tapes with my childhood videos on, just in case they got lost, or weren't treated with care. I had never used MediaFix before so I took a risk.

I initially spoke with Andrew who gave me lots of information about their service, and gave me a quote really quickly. I sent off the tapes, and within a few weeks they were sent back to us, tracked, in their original condition. We got sent a link to download all of the videos which were clearly labelled, and a USB stick with all of our precious family videos on!

Me and my parents are so happy to finally be able to watch our videos again in high quality, and we will keep these forever! They're truly priceless.

I would highly recommend using Mediafix for getting your old tapes digitised. Very impressed with the service I recieved!

17 maart 2026
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Antwoord van MEDIAFIX

Hi Hannah,

Thank you for your glowing review!

I'm so glad you decided to send off your tapes and you now have the pleasure of being able to view them all again! Thank you for your reocommendation and on a personal note, thank you for your kind words 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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