MediBuddy Reviews 

Worked as a doctor here, horrible experience. There is pay disparity and they even won't pay you for the cases which you have done if it does not match to the cut off level of cases per week.

Really frustrating experience. I booked an appointment and got confirmation. But when called to hospital(Appollo) they told me the doctor not tie-up with medibuddy if you want will provide you appointment and pay from your pocket.

Utter time wasteful, horrible experience. They don't care about life and health of patients.
- Rescheduling appointments, last minute cancellations.
- Doctors you booked and confirmed will not be available in hospital at all. Show one doctor in app, and other doctor at hospital. Real nightmare.

I have taken Gold membership for 5 years till 2027 but it is showing as cancelled now.

I was told by agent that I have consulted more than 6 added members so it has been cancelled.
But how come without any warning instructions or without my consent it has been cancelled.

I was getting others option while consulting so I used that, if that is case then you should have kept the others option with payment. You people are extracting money from the customers and cancelling without intimation.

Very bad experience with medibuddy.

I ordered some generic medicines and was promised delivery within 24 hours. However, after four days without receiving my order, I contacted customer service. They assured me that the order would be delivered within the next 24 hours. Yet again, the medicines did not arrive. Two days later, I called customer service and requested to speak with the person responsible. I was connected to an individual who guaranteed delivery within the next four hours and took responsibility for the order. Astonishingly, just ten minutes after our conversation, I received an email informing me that my order was canceled due to the item being out of stock. This is not only disappointing but also alarming, considering the urgency associated with medication. It took them eight days to realize and inform me that the product was unavailable. Such service is unacceptable. If they are incapable of managing their stock and providing reliable service, I have to question their competence in the pharmaceutical industry.

I have been a user of the Medibuddy app for more than four years, starting back when it was known as DocsApp. Initially, I had a good experience, especially during the first year when I paid around 700 for a gold membership. However, my satisfaction quickly diminished once the app transitioned to Medibuddy.

The quality of doctor consultations and the app's user interface deteriorated significantly. For instance, I once consulted a doctor for a common cold, and the prescription contained over six different medications—an alarmingly high number for such a simple condition. This over-prescribing practice seemed to reflect a lack of thorough assessment or care by the doctors on the platform.

Additionally, the waiting time for consultations has become exceedingly long. Typically, it's over 30 minutes, but sometimes you might wait an entire day without receiving a callback. Even when the call does come through, there's a high likelihood that it will disconnect multiple times. On top of that, the doctor you originally booked with may not be the one who ends up consulting with you; it often feels like you're assigned whoever is available, which can be confusing and frustrating.

One of the most annoying aspects is the instability of the video call feature. Most times, the call will drop at least twice before you finally connect, if at all. If it continues to fail, you'll receive a phone call, which defeats the purpose of a video consultation. Moreover, it's common for the doctors to say they will call back because they're busy, leading to further delays and uncertainty.

However, the most concerning issue is the company's apparent lack of user-friendly policies and potential for fraud. For example, if you accidentally enter the wrong spelling of your name during a consultation, the system may consider you a new user, leading to complications with your account. If there are more than six such discrepancies, Medibuddy will deactivate your account without warning. Even worse, they might ask you to pay again to restore your membership, only to potentially deactivate your account again for supposed policy violations. This behavior feels unscrupulous and exploitative.

In summary, I strongly advise caution when using Medibuddy. Given my recent experiences, I recommend thoroughly evaluating the app's services and policies before deciding to commit. What once was a reliable platform has become riddled with issues and questionable practices, turning what should be a convenient healthcare solution into a source of frustration and concern. I suggest reconsidering before paying for any membership or service, and if you do, be prepared for a potentially disappointing and problematic experience.

Third class medi buddy policy

I suggest anyone do not purchase this insurance

Bad service

Dear People

I will never suggest anyone to go for Medi buddy. Very irresponsible staff and admin never share the number to the person coming home for blood test.

Twice they came to my place and saying we rang the bell but no one answer. But it’s totally false I was awake for that purpose and no one rang the bell. Well in short I will never ever recommend any one for medi buddy. Hope they will reimburse my money keeping me fasting twice and didn’t show up.

Thanks regards

Very very poor service not on time resolve issues.

It was very helpful in doing the surgery mohan from meddybuddy was supportive throughout

Always got tests done and reports delivered on time. I think majority of the people who don't have an issue don't write on these forums and that's why we see mostly negative reviews.

This app deserves no stars; it canceled my order after a frustrating 10-day wait. I strongly caution against using it for medicine orders, as it not only lacks sufficient stock but also falsely accepts orders, leading to potential health risks and wasting valuable customer time. The absence of a reliable management system further compounds these issues. Exercise extreme caution when considering this app for your medical needs, and I wish you the best of luck as a customer.

It’s worse application , they assign doctor but their doctor never come on that platform I tried and stayed over there for 1 hour . It’s time pass application you never get response. I would recommend not even put 1 rupee

Worst experience I ever had. No cod option. Once the order is placed there is no option to cancel or refund. Also they will not deliver the product in a timely manner. Don't trust them

Medibuddy is THE BAD health care service provider.

They irritate you for everything. They know nothing about health and care. You will be sick in taking any service from them, and will leave eventually. You will like to better pay from your pocket than to fight with them. Very Very bad service.

I have consult a doctor through MediBuddy for my back acne which can be cure through the creams as those were the minor ones , but doctor recommended me isotretonin which is an accutane with lot of side effects , this medicine is generally recommended for extreme acne conditions, ( hairfall , joint pain, dry skin). Therefore , I got this conditoon of hairfall, however, than I consulted another detmotologist in Mumbai to which I met physically and I think that’s the great thing to see a doctor, and she suggested me to stop immediately taking isotretonin. However, my condition is still improving but one thing is clear to me these doctors on MediBuddy are out of work that’s why they are on MediBuddy, secondary they prescribed high doses for immediate relief and to gain return customer for shorter period of time. My doctor name was Dr. Ravi Khambati. And I am never going to visit MediBuddy and there under qualified doctors. My suggestion to everyone is that go and see the doctor online if only you can also visit them physically in there clinic because that will give you trust and doctor will not able to manipulate you

Worst service from Medibuddy...my husband is retired Sbi employee..the order we place by uploading prescription is never received in full...out of 10 medicines which we place we will receive 2 or 3 only that too not the entire quantity...beyond that they make 12 to 13 calls to us...source of great disturbance to senior citizens like us..if we miss to take the call..we are unable to call back ...such a cumbersome process...just not suitable for senior citizens...please avoid

Very bad service for medicine,they do not deliver medicine on given time and customer service is very bad.They just do not know anything.They are fake.No response and nothing.Please close this brand.

This company is fraud leaking people’s personal Information .
A person from outside country ordered medicine with my phone number . Now, i am receiving calls with his name .
Its a risk for future

Customer service is so terrible. whenever i orders for medicines it never deliver in 48 hours. I ordered medicine for 27 times of which 20 times order cancelled due to non availability of medicine. Amount recovered from wallet but not deliver. Assured %ge of discount never given. Always bou d to sent mail for proper discount. There is no provision for ZERO star. Otherwise i rank as ZERO star. Be away from Meddibuddy for medicin.