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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Nothing particularly special about the Medi-Grade stuff. The mask was a bit ill-fitting, so if you’re buying it in the hope of tackling under-eye bags, I wouldn’t bother as it barely makes contact wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After months of wrestling with a very sore neck, probably caused by spending long hours at my computer, and spending hundreds on physio, I ordered Medi Grade's inflatable neck traction device. It's pl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Das Produkt passt und es erfolgte eine schnelle Lieferung. Etwas störend ist, dass in jeder der Packungen ein grüner Beutel beiliegt. Weil da überall das Logo aufgedruckt ist, kann man die Beutel auch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sto usando da vari mesi la Rinse bottle nasale con le relative bustine di sali, attraverso la comoda bottiglia faccio quotidianamente delle irrigazioni nasali e così ho risolto i problemi di congestio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. Medische benodigdheden winkel

Geschreven door het bedrijf

Medi Grade combines innovative healthcare products with home use functionality.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

468 reviews

5 sterren
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2 sterren
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4,4

Alle reviews

(468)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great item

Great item. Having trouble getting an appt for my hubby at the GP for blocked ears and as he has hearing loss it’s been a nightmare for him. I’m a nurse and know what I’m doing, so ordering this has been a great benefit. Good price and does the job. Thank you Medi Grade

2 september 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Angela,

Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 1 van de 5 sterren

Not had any success with this product

Not had any success with this product. Tried twice to remove wax buildup to no avail, the second time I tried everything started to spin and lost complete balance so had to hang on to the washbasin. I stopped and felt really sick all night and next day so won’t be using it again.

30 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Anthony,

I am sorry that you’re disappointed with our product. I definitely understand how it can be frustrating to purchase a product and have it not work the way you think it should. I can assure you this doesn't usually happen.

Thank you for your feedback. Rest assured, we will look into this. Your satisfaction is important, please feel free to message us and we’ll work to resolve your issues.

Sincerely,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service and Quality product

25 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Ms Dunbar,

Thank you for your kind words. I am delighted to know you found our great product of excellent quality! We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations. Thanks for the fantastic review.

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Great traction collar

My physio recommended trying the inflatable neck support/traction device after a recent fracture.
So far so good, easy to use and seems very good value for money.

24 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hello there,

Thank you for your kind words! Your review is important to us since they’re a direct representation of all our hard work and effort. For you to say that we're well recommended makes our day!

All the very best to you.

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Product arrived on time,good value

24 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Don,

Thank you for the lovely feedback! Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for choosing Medi Grade.

Cheers!
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Quick delivery.

Quick delivery.. Thankyou

19 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Gary,

Thank you for the 5-star rating! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!

All the very best to you.

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Happy customer

I have to say I'm a very happy customer, my order arrived early and well packaged. It's just what I wanted, it works a treat and helps me get relief from my aches and pains.

10 augustus 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi David,

Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Efficient service and prompt delivery

6 augustus 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hello Angus,

Thanks for your purchase and for leaving a 5-star review! I'm glad that you enjoyed our product, and it makes our day! Thanks for sharing your rating with us and the community.

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Good company

Great service. Delivery came in good time. Good product. Katrina was especially helpful throughout the process. Thank you.

6 augustus 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Karen,

Thank you so much for your lovely feedback and for taking the time to provide a 5-star rating! Seeing that you had a 5-Star experience is the best thing we could hope for!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Great service arived with in a couple …

Great service arived with in a couple of days

Thank you

6 augustus 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Brian,

Thank you for taking the time to provide a 5-star rating! It helps us maintain an excellent standard of service to our customers. I'm delighted to know you have received your order so quickly. We look forward to serving you for many years to come!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren
Logo Medi Grade

Antwoord van Medi Grade

Hello Mrs Bojangin,

Thank you for the fantastic review! I am delighted to know you had a 5-Star experience. Thank you for choosing Medi Grade. We look forward to serving you for many years to come!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Great product

Great product . Quick service

2 augustus 2022
Logo Medi Grade

Antwoord van Medi Grade

Hello SD,

Thank you for your kind words. For you to say that we are well-recommended makes our day! Thank you for taking the time to provide a 5-star rating!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Neck traction miracle machine!

After months of wrestling with a very sore neck, probably caused by spending long hours at my computer, and spending hundreds on physio, I ordered Medi Grade's inflatable neck traction device. It's plain brilliant and the results have been immediate and life-changing. Fifteen minutes twice a day while sitting here and the world is a happier place. I just wish the velcro straps were a tad longer -- i have large neck and they tend to pull apart at full inflation. Something for Medi Grade to consider for the future, but I'm very happy

31 juli 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Graham,

Thank you for your kind words. I'm so happy to hear you've found relief in our Neck Traction Device.

We really appreciate the time you took to write such a detailed review. I'm thrilled to know the product worked really well. That's great to hear! I'm going to share your feedback about the straps with the team and rest assured, we will look into this. Thanks for sharing your rating with us and the community. We look forward to serving you for many years to come!

Cheers!
Katrina
Medi Grade Customer Service

Beoordeeld met 3 van de 5 sterren

Mexi Grade

The product is good quality, the only disappointing thing was that it was sold as containing a lot more utensils than were received.

21 juli 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Adrian,

Thank you for taking the time to provide a rating, I am sorry that you’re disappointed with our product.

I definitely understand how it can be frustrating to purchase a product and have it not work the way you think it should. I will be happy to help! Your satisfaction is important so please contact us by replying to this email and we’ll work to resolve your issues ASAP.

Thank you!

Kind regards,
Katrina
Medi Grade Customer Service

Beoordeeld met 1 van de 5 sterren

Sorry

Sorry. Not great. It’s quite uncomfortable and the stitching on two of the rings has already come loose. I’m actually quite disappointed.

19 juli 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Ben,

I am sorry to hear that you found our product not up to the claims made for it. This is surely not what we'd like to hold ourselves to when it comes to the quality of our product.

However, I am glad everything has been resolved for you now and we really appreciate you allowed us to make amends and resolve the issue. 

Our sincerest apologies once again for all this hassle. If there's anything else you need please don't hesitate to get in touch with me.

Respectfully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Good service, good price.

Accurate description of product. Good price. Delivery as scheduled.

18 juli 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Janet,

Thank you for your kind words and for your 5-star review. I am delighted to know you found our great product at a good price. We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations.

All the very best to you and we look forward to serving you for many years to come!

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 2 van de 5 sterren

It’s ok

It’s ok . Didn’t really know what to expect .

16 juli 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Charlie,

Thank you for taking the time to provide a rating, your opinion is valued greatly.

I am sorry that you’re disappointed with our product. I definitely understand how it can be frustrating to purchase a product and have it not work the way you think it should.

Your satisfaction is important so please contact us by replying to this email and we’ll work to resolve your issues.

If there's anything else you need, please do not hesitate to contact us and I'll be more than happy to help.
Thank you!


Kind regards,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Very quick and efficient

Very quick and efficient, and just what I was after.

16 juli 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Scots,

Thank you for your kind words! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!

All the very best to you.

Gratefully,
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

Good service

Exactly as ordered and delivered really quickly!

14 juli 2022
Logo Medi Grade

Antwoord van Medi Grade

Hi Mark,

Thank you for the lovely feedback! Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for choosing Medi Grade.

Cheers!
Katrina
Medi Grade Customer Service

Beoordeeld met 5 van de 5 sterren

The Medi Grade syringe cleared both my…

The Medi Grade syringe cleared both my blocked ears after just one easy attempt in the evening of 3x syringes to each ear. I didn't feel dizzy. The next morning some wax came out and as the day wore on my hearing came back in both ears. The previous week I used ear drops without success in one of my ears. I followed the instructions and filled the Medi Grade ear syringe with luke warm water. This saves money rather than pay to get ear wax removal. I purchased this on personal recommendation and so do I now. Thank you Medi Grade. It is perfectly safe.

13 juli 2022
Review zonder uitnodiging
Logo Medi Grade

Antwoord van Medi Grade

Hi Jonathan,

Thank you for your kind words. We really appreciate the time you took to write such a detailed review! For you to say that we are well-recommended makes our day! Thanks for the fantastic review.

Gratefully,
Katrina
Medi Grade Customer Service

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