Nothing particularly special about the Medi-Grade stuff. The mask was a bit ill-fitting, so if you’re buying it in the hope of tackling under-eye bags, I wouldn’t bother as it barely makes contact wit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After months of wrestling with a very sore neck, probably caused by spending long hours at my computer, and spending hundreds on physio, I ordered Medi Grade's inflatable neck traction device. It's pl... Toon meer
Bedrijf heeft geantwoord
Das Produkt passt und es erfolgte eine schnelle Lieferung. Etwas störend ist, dass in jeder der Packungen ein grüner Beutel beiliegt. Weil da überall das Logo aufgedruckt ist, kann man die Beutel auch... Toon meer
Bedrijf heeft geantwoord
Sto usando da vari mesi la Rinse bottle nasale con le relative bustine di sali, attraverso la comoda bottiglia faccio quotidianamente delle irrigazioni nasali e così ho risolto i problemi di congestio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Medi Grade combines innovative healthcare products with home use functionality.
Contactgegevens
Medina House, YO16 4LZ, Bridlington, Verenigd Koninkrijk
- info@medigrade.store
- medigrade.store
4,4
Uitstekend
468 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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It was easy to order
It was easy to order and was delivered in the time frame given, well packaged and the product looks good tho I haven;t needed to try them yet - they are for a forthcoming holiday where I will be forced to sleep with my snoring husband!
12 januari 2023
Antwoord van Medi Grade
Hi Pauline,
Thank you for the 5-star rating! Your review is important to us since they are a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We truly hope you’ll enjoy our product and we look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Reused Item
The box that was delivered to me had its seal broken and was sellotaped so clearly had been a return or something else. No ideal as it is for a Christmas present.
13 december 2022
Antwoord van Medi Grade
Hi Paul,
We're sorry to hear your package arrived in this way. This is surely not what we'd like to hold ourselves to when it comes to the quality of our product. I can assure you this doesn't usually happen. Rest assured, we will look into this.
Your satisfaction is important so please feel free to message us and we’ll work to resolve your issues ASAP.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
Fabulous Value Dentistry Kit
This is a fantastic oral care set, which has many tools included and all contained in a sturdy case. It is great value for money and I would highly recommend it.
12 december 2022
Antwoord van Medi Grade
Hi, Julie,
Thank you so much for your lovely feedback! For you to say that we are well-recommended makes our day! Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Just the job!
Apart from the delayed delivery (Royal Mail strike!) it was all so simple.
The mask is super comfy and truly does block out all the light. The numerous gifts which came with it were really useful too! Just the job!
12 december 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Michael,
Thank you for the 5-star rating! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Great Product!
Would recommend this company and the scar tape.
Have only used the tape for a few days and can already notice a difference, it has reduced the redness and looks a little flatter.
11 december 2022
Antwoord van Medi Grade
Hi, Hayley,
Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! For you to say that we are well-recommended makes our day! Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
really fast delivery
really fast delivery, the product is excellent
7 december 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Luiza,
Thank you for the 5-star rating! I'm glad that you find our product excellent, that's so great to hear! We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Customer service was excellent
1 december 2022
Antwoord van Medi Grade
Hello Sarah,
Thank you for the fantastic review! Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for!
Gratefully,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hi Sue,
We're very sorry for the inconvenience you've experienced and thank you for letting us know. Rest assured, we will look into this.
We understand your frustration and your satisfaction is important so please feel free to message us and we’ll work to resolve your issues.
Kind regards,
Katrina
Medi Grade Customer Service
Not quite as the picture would have you believe
Eye mask and pads look as described but the case isn’t big enough to hold both the eye mask and pads and is certainly not as big as what was shown in the photograph online.
Also the outer box was open (maybe to add the extra eye pads?) and arrived squashed as it had only been put in a plastic bag to send in the post. This is a gift for someone who is having eye surgery and it just looks a bit second hand sadly.
3 december 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Veeuu,
I am sorry to hear your package was damaged in transit. I definitely understand how it can be frustrating to purchase a product and have it arrive squashed. I can assure you this doesn't usually happen. Rest assured, we will look into this.
I will be happy to help! Your satisfaction is important so please contact us by replying to this email and we’ll work to resolve your issues ASAP.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hello Lollie,
Thank you for the fantastic review! I am delighted to know you had a 5-Star experience. Thank you for choosing Medi Grade. We look forward to serving you for many years to come!
Gratefully,
Katrina
Medi Grade Customer Service
Very impressed with the eye mask
Very impressed with the eye mask, most comfortable one I've tried. Quick service and well packaged, full marks from me.
12 november 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Drongo,
Thank you so much for your lovely feedback! We are so pleased that we were able to meet your expectations. Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for!
Kind regards,
Katrina
Medi Grade Customer Service
Easy to use and holds water well.
11 november 2022
Antwoord van Medi Grade
Hello Chrissie,
Thank you for the 5-star rating! We're glad to know you found our product easy to use, that's great to hear! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Delivery fast and goods well…
Delivery fast and goods well packed,also mask really comfortable to sleep t, bought two so sister getting a surprise in her Xmas stocking.
8 november 2022
Antwoord van Medi Grade
Hi, g.Schneider,
Thank you so much for your lovely feedback! I'm glad that you enjoyed our product, that's great to hear! We aim to delight our customers every time and I'm so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Delivery was quick
Delivery was quick, but the item itself was not. Had hoped the syringe would resolve my ear blockage, but constantly putting water into a blocked ear without being able to extract just exacerbated the discomfort!
4 november 2022
Antwoord van Medi Grade
Hi Paul,
Thank you for taking the time to provide a rating, your opinion is valued greatly.
I am so sorry that you’re disappointed with our product. I definitely understand how it can be frustrating to purchase a product and have it not work the way you think it should.
Your satisfaction is important so please feel free to message us and we’ll work to resolve your issues.
Kind regards,
Katrina
Medi Grade Customer Service
everything okay, I recommend
7 november 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Samsung Sundio,
Thank you for taking the time to provide a 5-star rating! It helps us maintain an excellent standard of service to our customers and for you to say that we are well-recommended makes our day!
Gratefully,
Katrina
Medi Grade Customer Service
Excellent product
Excellent product, cleared wax very easily, after using olive oil for 5 days. Easy to use.
Arrived on time.
5 november 2022
Antwoord van Medi Grade
Hi Annette,
Thank you for the 5-star rating! Your review is important to us since they’re a direct representation of all our hard work and effort. We're so pleased that we were able to meet your expectations. We look forward to serving you for many years to come!
All the very best to you.
Gratefully,
Katrina
Medi Grade Customer Service
Speedy delivery and no problems ordering
3 november 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Bev,
Thank you for the fantastic review! I am delighted to know you had a 5-Star experience. Thank you for choosing Medi Grade. We look forward to serving you for many years to come!
Gratefully,
Katrina
Medi Grade Customer Service
Wax easily removed
Timely delivery. Removed my husband's wax easily, saving an expensive ear syringing elsewhere.
Would recommend
2 november 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi A Macaskill,
Thank you so much for your lovely feedback! We are so pleased that we were able to meet your expectations. Your satisfaction is important to us and seeing that you had a 5-Star experience is the best thing we could hope for!
Kind regards,
Katrina
Medi Grade Customer Service
Speedy delivery and easy to find what I…
Speedy delivery and easy to find what I was after 5 star service
22 oktober 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hi Bunnymum,
Thank you so much for your lovely 5-star feedback! Every bit of feedback like this does so much to help our company out and we are so pleased that we were able to meet your expectations.
Kind regards,
Katrina
Medi Grade Customer Service
I really like the product delivery was…
I really like the product delivery was on time. I would recommend.
30 oktober 2022
Review zonder uitnodiging
Antwoord van Medi Grade
Hello there,
For you to say that we are well-recommended makes our day! Thank you for taking the time to provide a 5-star rating!
Gratefully,
Katrina
Medi Grade Customer Service
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