Overcharged for taxes and deceiving pricing for hotel booking. $72 room “all fees included” with $47 (65%!!!) worth of taxes not clearly indicated upfront. On the last page, when entering payment info... Toon meer
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Lees wat reviewers zeggen
SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Toon meer
Bedrijf heeft geantwoord
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Toon meer
Bedrijf heeft geantwoord
Simple, but thorough follow-through experience. I'm very satisfied by how easy it was to purchase tickets with a great discount from GOVX. I'll definitely return for future deals.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contactgegevens
Verenigde Staten
- memberdeals.com
3,7
Gemiddeld
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I booked one room but got charged for…
I booked one room but got charged for two rooms
7 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Please call or provide us the order number and we will look into your issue.
I wasn't able to book the room I wanted…
I wasn't able to book the room I wanted and it showed there was none available but when I searched again there was one but the price changed.
7 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're sorry to hear about the difficulties you experienced while booking. We understand how frustrating it can be when room availability changes and the price is different when you search again. Please give us a call and our team will be happy to review your booking experience and look into the issue further. We appreciate the opportunity to assist you.
Antwoord van MemberDeals
Thank you for your feedback! We're delighted to hear that the process was clear, easy to follow, and quick to complete. We appreciate you choosing our service and hope you enjoy your experience!Provide your feedback on BizChat
hotel booking
When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for July 13th-16th. Please do assist with with either the changing to the correct dates or a swift refund. We are currently in the process of doing all we can on our end. We humbly await your response.
6 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for bringing this to our attention. We are sorry to hear about the issue with your reservation dates. Please contact us directly with your order number so we can review the booking details and determine what options may be available. We understand the urgency of your situation and would like the opportunity to investigate this further and assist you as quickly as possible.
Always a great checkout experience love…
Always a great checkout experience love the perks and benefits. Always my number choice for living life
6 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreicate the great feedback. Thank you and enjoy all the wonderful perks.
I was unable to add the number of kids…
I was unable to add the number of kids to in the hotel booking section.
6 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're sorry to hear you experienced difficulty adding the correct number of children to your hotel reservation. Please call us or provide your order number so we can review the booking and investigate the issue further. We would be happy to look into what options may be available and assist you.Provide your feedback on BizChat
Very easy to navigate and was a very…
Very easy to navigate and was a very smooth transaction
5 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the kind feedback. Thank you.
Price was great easy to reserve
5 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the kind feedback. Thank you.
The website gave issues loading and…
The website gave issues loading and froze several times . Also the advertised price changed once the purchase went through . The advertised price was $137 , with a total of $141 . I was charged $141 plus tax for a total of $155.
5 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're sorry to hear about the issues you experienced during the booking process.
Taxes are charged separately as required by law and are not retained by us. We understand your concern regarding the pricing, and we'd like to review your order to better understand what occurred. The advertised price should be displayed during checkout along with any applicable taxes and fees before your purchase is completed.
We're also sorry to hear that the website froze and experienced loading issues during your transaction. Please provide us with your order number so we can investigate both the pricing discrepancy and the technical difficulties you encountered.
I liked the discount but every time I…
I liked the discount but every time I tried to book my hotel and add my child it would kick them off the reservation. found this very frustrating as I was scheduling a family vacation.
4 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're glad you were able to find a discounted rate, but we're sorry to hear about the difficulties you experienced while booking your family's vacation.
Please give us a call so we can review what occurred. We understand how frustrating it can be when a child is repeatedly removed from a reservation during the booking process, especially when coordinating travel plans for your family. We'd like the opportunity to investigate the issue and help ensure your reservation details are correct.
Our team is available to assist and look forward to helping resolve this matter.
It was so easy to utilize my memberdeals!
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately after purchase, which was great because I’ve previously had bad experiences with them sending my tickets on time to my email! The process was easy and convenient. I will definitely use my members deals again! Also, I saved a lot of money using my membersdeals discounts!
3 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for sharing your experience! We're delighted to hear that you had an amazing time at Hurricane Harbor and were able to take advantage of your Member Deals discounts.
It's wonderful to know that your tickets were delivered immediately after purchase and that the redemption process was easy and convenient. We understand how important timely ticket delivery is, and we're glad this experience met your expectations.
Thank you for choosing Member Deals. We appreciate your feedback and are thrilled that you were able to save money while creating great family memories. We look forward to helping you save on many more adventures in the future!
Antwoord van MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
Easy to use and got a great deal!
3 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
Taxes and fees not disclosed until…
Taxes and fees not disclosed until AFTER mist of the transaction complete…, sneaky and not appreciated
3 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Any applicable taxes and fees are displayed during the checkout process before a purchase is finalized and before agreeing to the terms and conditions. We apologize if the timing of these disclosures was not clear or did not meet your expectations.
We appreciate your comments and will share your feedback with the appropriate team as we continue working to improve the booking experience for our customers.
Booking issues
When I went to book the room, the price and date changed. I had to set it back to my dates. Then it told me my final price was $136, only for add'l fees to be added. My total was $155 and some change. That's misleading. Other than that, I appreciate the service and the help.
3 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're sorry to hear about the issues you experienced during the booking process.
The final booking price, including any applicable taxes and fees, is displayed during checkout before a purchase is completed. We understand how frustrating it can be when dates or pricing appear to change during the reservation process, and we appreciate you bringing this to our attention.
We're grateful to hear that, despite these concerns, you appreciate our service and support. Your feedback helps us identify areas where we can improve the booking experience, and we will share your comments with the appropriate team.
Thank you for choosing us, and we hope to have the opportunity to assist you again in the future.
They said there was a 20% discount at…
They said there was a 20% discount at checkout. No such discount was given and I paid the same price I would at the museum
2 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We're sorry to hear that you were disappointed with the pricing.
Please provide us with your order number so we can review your purchase and investigate your concerns. We'd like the opportunity to compare the pricing you received with the pricing available at the time of purchase and ensure everything was applied correctly.
We look forward to assisting you further.
Adventure Island and Busch Garden Discount Tickets
The discount price of the tickets was great and ease of selecting multiple options and payment. The cost was less than the website's July 4th discount prices.
1 juli 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback and hope you have an awesome time at the park. Thank you.
Easy process
Easy to place order and I like the various payment options.
30 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback. Thank you and enjoy.
Antwoord van MemberDeals
We appreciate the feedback. Thank you and enjoy.
Not worth the effort, Not worth the price
The "prepaid" ticket for Cinemark worked at their website, but wasn't good for the entire ticket price (for a 'normal' mid-day showing)--given the difference that I still needed to pay, it would have been less expensive to NOT buy the "prepaid" ticket at your site.
30 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for bringing this to our attention. We understand your frustration and are sorry for the confusion.
Please note that depending on the theater, showtime, format, or any upgrades selected, there may be an additional cost that is not covered by the prepaid ticket value. We'd be happy to review your specific purchase and determine what occurred in this instance.
Please provide your order number, and we will reach out to the theater partner to investigate further and verify the pricing that was applied. Once we have more information, we'll be happy to follow up with you.
We appreciate the opportunity to look into this for you.
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