Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was able to get a 50 dollar difference on an email I received, I canceled my reservation with a different company and used id.me to save money! Super quick and easy! ** unfortunately, an email... Toon meer
Bedrijf heeft geantwoord
Pretty straightforward except for payment part. You populated my credit card that I checked on - an AMEX card with correct last 4 digits - with rest of numbers including expiration date not mine. Aft... Toon meer
Bedrijf heeft geantwoord
GOVX is absolutely the best place to shop for anything for military personnel. Helped out by saving my family money and I helped my friend who is not a Veteran save money as well. Very easy and stra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contactgegevens
Verenigde Staten
- memberdeals.com
3,6
Gemiddeld
2K reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Payment never works except for Paypal
The only payment method that ever works is PayPal. I’m unable to manually enter my card info without receiving an error. What I really wish is for them to add support for Apple Pay. The only way I ever want to pay for stuff online.
23 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for sharing your feedback—I completely understand how important it is to have convenient and flexible payment options.
At this time, PayPal is the most consistent alternative if you're experiencing issues entering card details. I do apologize for the inconvenience with manual card entry, as that’s certainly not the experience we want for our guests.
We also appreciate your suggestion regarding Apple Pay. I’ll be sure to pass this along to our team, as we’re always looking for ways to improve the checkout experience and offer more payment options.
If you continue to have trouble, please don’t hesitate to reach out so we can assist further.
Provided a great price on a good hotel.
Provided a great price on a good hotel.
24 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy all the great deals.
The tickets were more at the theater…
The tickets were more at the theater than if we just got them direct. They didn’t give the tickets for the price at govx site. They charge additional amount with the black ticket.
24 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Ticket pricing can vary depending on availability, seating sections, and the type of tickets selected, including “blackout” or restricted tickets, which may come with different pricing structures or limitations compared to other sources like GovX or the theater’s direct box office.
As a third-party provider, we partner with suppliers who set their own pricing and inventory, and in some cases, additional service fees may apply at checkout. We always aim to be transparent by showing the total cost before purchase so there are no surprises.
If you’d like, please provide your order number and I’d be happy to review your purchase in more detail and see how we can assist further.
Ragtime…The hottest ticket on Broadway
I have been trying for seats to Ragtime on Broadway but they have been very pricey. VCS came through for me with great seats at a great price... I am one very happy Veteran as is my spouse.
24 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback and hope you have a wonderful time at the show. Thank you.
Antwoord van MemberDeals
We appreciate the feedback. Thank you so much and enjoy all the great deals.
Cheaper and easier to reserve
I was able to get a 50 dollar difference on an email I received, I canceled my reservation with a different company and used id.me to save money! Super quick and easy!
** unfortunately, an email was sent right after my review that my reservation was rejected and canceled. Had to rebook my old reservation. Ruined my experience
22 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for your feedback. We’re glad to hear that you initially found the booking process quick and easy and were able to take advantage of the savings.
We’re very sorry to learn that your reservation was later canceled, which impacted your overall experience. We understand how frustrating that must have been, especially after making alternate arrangements.
If you haven’t already, please reach out to our support team with your order details so we can take a closer look at what happened and see how we can assist further. Your experience is important to us, and we appreciate the opportunity to make this right.
Easy to use and navigate site
Easy to use and navigate site. Fast confirmation response after purchase! competitive prices!
23 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
Best Price for Amusement Park Tickets
This is the second time I have used NEA Member Benefits to purchase amusement park tickets. The price is the lowest and it is quick and convenient.
23 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
I accidentally ordered 3 tickets and…
I accidentally ordered 3 tickets and only needed 2. Its been two hours after contacting customer support and no response. Prices are great though
22 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We have taken care of this matter and made multiple attempts to reach the guest.
As a courtesy, we were able to cancel the order and process a refund for the one ticket that was accidentally booked.
Thank you.
Can’t pay via credit card
Can’t pay via credit card. Need to use paypal
22 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We apologize you are having issues making a purchase. Please call us and we will be more than happy to help you.
The total price wasn’t total
It was giving me a total price of $82.50 which I believed included taxes but $17’plus was added after I added my credit card. This was my first time doing hotel reservations. I never had this issue with renting a car always had great experience. Always provided the actual cost up front. Won’t reserve hotel again. Ms. Smalls
21 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We understand your concern regarding the price difference and appreciate you sharing your experience. Taxes are required by law and are calculated at the final stage of checkout based on the specific details of the reservation.
We’re sorry for any confusion this may have caused and would like the opportunity to review your booking in detail. Please provide your order number or give us a call so we can look into this further and assist you.
Charging a $9 "service fee" at the very…
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
21 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
There was no savings
There was no savings. I spent $64 ($54 tickets and $10 Fee) and I only got $62.45 off my online purchase for theater tickets. This was a waste of time and a $1.55 cents.
Order Number is 145355813
20 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We’re sorry to hear about your experience and understand your frustration regarding the overall savings.
Our goal is always to provide value to our members, though pricing can vary depending on the specific tickets and any applicable service fees. We’d like the opportunity to review your order and ensure everything was processed correctly.
Please provide your order number or give us a call so we can take a closer look and assist you further.
This company is doing everything right!
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
20 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We appreciate you and hope you have a excellent time at the park. Thank you and enjoy!
The hotel I selected was quoted at 128…
The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.
18 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.
Antwoord van MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
It was easy to use and get the tickets…
It was easy to use and get the tickets I want.
18 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Enjoy those tickets and thank you so much for reviewing us.
Poor customer service
I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.
I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.
At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.
The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.
I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.
16 juni 2026
Review zonder uitnodiging
Antwoord van MemberDeals
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.
Antwoord van MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
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