Poplin Reviews 6.825

Quick service, great communication, fair prices, and functional app

I appreciated that my LaundryPro Johnathan was timely and communicative beyond what he needed to be as I was new to the app. My laundry was back the next day with no issues, cleaned well, and folded immaculately. I will definitely be using this service again.

My laundry “pro” did not separate my lights from darks and my white clothes were ruined. When I reached out to Poplin they offered me $10 in credit to cover over $100 in damages even though their policy says my order is protected up to $1,000. They offered no reason as to why my clothes weren’t separated and said they couldn’t “prove” my laundry pro did the damage… don’t use this service.

Ease of use. Dropped my dirty clothes in trash bags on my porch and showed up next day clean, folded and organized!

Tlfiest my jeans n jersey came up missing then I was overcharged, they shrunk my clothes n they want me to buy my clothes to replace what they messed n then they will reimburse me, idint trust them. They did not disclose the fact that they don't give tefindsortgst they do t have insurance for customers it's just poplin they take the claim read it decide what to do n then do nothing. Terrible place I will never use them again

I used Poplin for the first time this week, and honestly, it’s one of those services you don’t realize you need until you try it, and then you can’t go back.

The convenience alone is a game changer: you schedule a pickup, and your laundry comes back clean, perfectly folded, and ready to go, often within 24 hours.

What really stands out is the attention to detail and flexibility; you can customize everything from detergent to special care instructions, and it actually gets followed.

It feels like outsourcing one of the most time-consuming chores in your life for a surprisingly reasonable price. If your schedule is even remotely busy, Poplin is a no-brainer. Total lifesaver.
#PoplinChangedMyLife

This service is a lifeline for me as a very busy mom with a full time job. Our laundry pro Lisa is wonderful. Our clothes are clean and fresh professionally folded and sorted. We couldn't be happier. #PoplinChangedMyLife -Jessica Moran

Poplin will be my new best friend as I just found a way to remove laundry from my to do list! Gina not only just did our laundry, but she gave us the time back to spend doing other things, and better yet, she was prompt, her communication was top notch, and she left snacks as a thank you! #PoplinChangedMyLife — Lindsey Stevens

Laundry picked up as scheduled. Returned promptly, beautifully folded!! I am so pleased with Poplin, and with Wendy, my laundress. Thank you so very much for alleviating this chore from my day!!

Pickup and delivery was prompt, easy to manage and so friendly. My first order was a breeze and I'm looking forward to future orders.

Poplin has ended my laundry wars, not having transportation to get to the laundry mat I was stuck using the terrible working units on my apartment site the machines take forever and other tenants will take ur clothes out to use the machines even when they are still in use, I found myself having to stay in the laundry room to guard my apparel even catching people in the act of interrupting other cycles which caused issues and arguments it was a battle every weekend. I needed a change and I was very happy to see that poplin was available in my area I did about 2 weeks of research before trying it because I had never used a laundry service before the app was very helpful and answered all my questions especially the chat service I was impressed at the hang dry options and next day service so I decided to give it a try and I was very impressed everything got returned in the time frame it said it would and I wasn’t expecting for the hang dry clothes to actually be dry the packaging was organized and folded beautifully much better than I fold I felt like a princess the way my underwear were folded! It took away the anxiety I was dealing with away and was very convenient definitely give poplin a try you will feel like royalty! #poplinchangedmylife
Rachel Fernandez.

On time, Pick Up, great job, neatly folded and returned exactly when the contractor said it will be returned.

I love how convenient and affordable Poplin is. My laundry pros are always so professional and talented. I have never seen such beautifully folded clothes and sheets. It feels like such a special treat when I receive my laundry back, I look forward to it every time. I like that I can pick the same preferred laundry pros if I want to, and I love the selection of add ons. The only thing I wish is that there were more scent options.

My laundry situation is massive. There is so much and I didn’t know where to start. I was stuck. I found Poplin and decided that nothing else has worked to get a start on this project so here’s something new I can try. Thank you thank you thank you, Stephanie. You are amazing and I am so appreciative of your hard work. I sent Stephanie with 115 lbs of laundry (barely a dent) and she brought it back beautifully laundered and folded. I can’t express enough how appreciative I am. We will be continuing our service. #PoplinChangedMyLife - Cinnamon Brown

Poplin made it easy to get back to what I miss most in life: spending time with loved ones. I am so grateful to have this app that also supports others.

The service was great. I put dirty laundry out and a nice lady picked it up. The next day a nice lady dropped it off. I received clean and folded clothes. I just had to put it away and voila all done.

It was a great experience we were trying it out for an upcoming event that would help us keep the house running. The service was fast, clear and quality work. My clothes were folded better than I ever fold them.

As a full time teacher, single parent of two with different needs, I am always playing catch up with laundry. My dryer recently broke and trying to get to the laundromat with two in tow was exhausting. Have 4 giant bags of laundry washed, folded and returned within 24 hours was magical and the bailout I desperately needed. I am beyond grateful for this service, and I feel for the price it was 100 percent worth it. I would have spent it at the laundromat and still would have piles of laundry to fold. #PoplinChangedMyLife

Great communication. Laundry smelled great and was folded really well. Will definitely use the service many more times

Kind and courteous service, very professional.