Merry People Reviews 

301
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Easy, these boots are comfortable totally gorgeous, come in a wide range of colours and sizes. (I have Black and Dark Cherry women’s size 9), would love more of them. The absolute coolest looking gumb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

A mediocre boot for a premium cost! I wouldn’t be purchasing these boots again, although they have a 1 year warranty and are quickly replaced I’m currently on my 5th pair in the last 6 months! Fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My Bobbi boots developed a small split between the sole and upper and Merry People customer service were awesome. They arranged to issue a replacement pair of boots within 24 hours, took details of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(301)

89 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

FIVE STARS

Exceptional customer service, they handled everything so well and made everything so easy when i needed to make a return that I can not recommend enough. The boots are absolutely gorgeous and beautifully deigned and made

7 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you so much for your kind words! 💛 We’re thrilled to hear that you had such a great experience with our customer service team and that you love your boots! 🥰 We put a lot of care into both our designs and making sure every step of the journey is as easy as possible for our customers.

Enjoy your gorgeous boots, and thanks again for your support—it means the world to us! 🌈✨

Beoordeeld met 5 van de 5 sterren

Initially exchanged but now very happy!

I used the size fit tool, am a 4.5 and it suggested I order a 4, also the colour I initially went for looked different in the pictures, however! The free returns process was quick, it was really easy to get a different size and colour and I'm really pleased with them. I've only worn them once so can't comment on longevity but first wear was the best part of a day with 3-4 hours walking in the rain and they were instantly comfortable, also really useful when out with my little girl as I can take on and off without removing the baby carrier and without getting mud on my hands. Very excited to wear these to festivals in the summer!

27 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks for sharing your experience! We’re so happy the return process was easy and that you found the perfect size and color. Love hearing how comfortable and practical they are for rainy walks and mum life—sounds like they’ll be perfect for festival season too!

Beoordeeld met 2 van de 5 sterren

Awful quality - 2 pairs in less than 2 years

This is my second pair of boots after the first fell apart after a year, the second pair lasted less than 8 months. The first time customer service were incredibly helpful and replaced the broken pair however they would not replace the second. They are unwearable as they have worn through so much they have holes in the sides of both shoes.

They look gorgeous but the qualify is shocking.

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Lasted just over a year.

I purchased the Bobbi boot at the end of August 2023. A fabulous waterproof boot for the wet Devonshire countryside. I have used them for long and short walks in all terrains. Easy to get on and off, once broken in a little. The inner sole tends to come out when you do remove your foot, which is a little annoying as it becomes crumpled. More annoying is that they haven’t lasted much over a year. They have split across the top, just behind the toes, and are no longer water proof. They have been well cared for. Not left in sunlight, cleaned with only water. I have other boots from Hunter, Barbour, Aigle, that I have had for decades, and at similar price range, that are still going. A real shame as I won’t be looking to purchase from this brand again. Not sustainable or good value for money. As someone else said, it’s maybe a cute commuter, walk in the park once in a while type boot.

1 februari 2025
Review zonder uitnodiging
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Antwoord van Merry People

We’re really sorry to hear that your boots haven’t lasted as expected—that’s not the experience we want for our customers. We’d love the chance to look into this further and see how we can help. Please reach out to us at support@merrypeople.com, and our team will do their best to rectify this for you. We appreciate your feedback and hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Merry People make seriously wonderful…

Merry People make seriously wonderful products, my go to for gardening clogs which are comfortable and keep my feet from aching after a days hard work. Love the boots in winter. Good reliable service. And to add to that they donated teachers in Rochester working in demountables in a sea of mud a pair of boots! Real heart and ethics in how they do business.

17 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Wow—thank you so much for your kind words! We’re thrilled to hear that our clogs and boots have been keeping you comfortable through long days in the garden and the winter months. It means the world to us that you recognize the heart behind what we do. Supporting the teachers in Rochester was truly an honor, and we’re so grateful for customers like you who appreciate the values we stand for.

Beoordeeld met 3 van de 5 sterren

Absolutely gutted 😞

Update 29/1/25 Merry people have responded promptly with suggestions and support, let’s see how I get on 🤞😬

Absolutely gutted! I have had Bobbi boots in the basket for over 6 months, waiting for my birthday treat. I have always had muck boots and when I found merry people I was really drawn to the bright colours. Today they arrived, very excited to try them yet found them difficult to put on. I wasn’t put off and decided to wear them for my doggy walk. Sadly they really hurt my feet, so uncomfortable that I had pain and pins and needles, so I took them off and walked back with just my socks, not a great advertisement!
Really disappointed, I am sure they are a great boot yet clearly my feet did not enjoy them today. I will try again tomorrow, with spare boots this time and hope they are better, as I simply cannot afford to buy others for a while. 🙄

25 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Hi Paula! Thank you for sharing your experience, and we’re so sorry to hear the Bobbi boots weren’t comfortable on your first try—this isn’t the experience we want for you. We’ll reach out via email to offer some advice and explore options to help. Talk soon and take care 🫶

Beoordeeld met 5 van de 5 sterren

Love my boots

My boots are comfortable, practical and stylish.

23 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much Penelope! Great to hear you are loving your Merry People Boots 🥰

Beoordeeld met 5 van de 5 sterren

Litterly the best shoes ever

Litterly the best shoes ever! I got them very last minute before a trip to Scandinavia in winter. I have worn them EVERYWHERE AND EVERYDAY im.talking snow ice on a boat and my feet have not been sore, wet or cold once. Chuck on a pair of wool socks on and even in the -15 they were great. No issues walking through snow, mud, rain puddles through the cities. I slipped once in the 5 weeks I was away. My only regret was putting the second pair of shoes on my bag Incase these weren't comfortable. The second pair took up valuable shopping space and weight!
LOVE LOVE LOVE

22 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

LOVE LOVE LOVE this review! Thanks so much for sharing your experience 🤩

Beoordeeld met 5 van de 5 sterren

Great product

Great product, well made, comfy, stylish, fab!!!

20 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much Chris! Enjoy :)

Beoordeeld met 5 van de 5 sterren

Trendiest wellies

Great company, wellies are so comfy and trendy.
Bought a second pair for my sister, she loves them.

20 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much for spreading the Merry word Carole! What a lovely sister you are 🥰

Beoordeeld met 5 van de 5 sterren

Thrilled with my purchase

Order 112227. I don’t usually buy ankle boots because I have wide calves and they’re usually uncomfortable. My Bobbi Wellington boots Are the most comfortable, amazing, dog walking boots I have. I am thrilled to bits with them and highly recommend them to others.

15 januari 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

What fantastic feedback! We appreciate your kind words so much :)

Beoordeeld met 3 van de 5 sterren

Quick delivery

Quick delivery. Boots are comfortable on the feet and easy getting in and out. However, its quite painful around ankle on the shin. I read other reviews and replies apparently this will wear off. This reminds me ARE YOU BEING SERVED...it will ride with wear
For £99 i would expect better as the pain prevents me to wear it more, just manage 30 mins at this monent last 2 weeks. Shame as the boots are really good otherwise. Hence 3 stars! Sorry

17 januari 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you for your feedback! We’re sorry to hear about the discomfort around the ankle. It’s true that stiffness often softens with wear, but we understand your concerns. If the issue persists, please reach out—we’d be happy to assist further.

Beoordeeld met 5 van de 5 sterren

Brilliant

What a fantastic product. Stylish and practical. First rate customer service.

15 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Music to our ears Rich, thank you so much! Enjoy 🥰

Beoordeeld met 3 van de 5 sterren

Fell apart with minimal use

They were nice at first, but fell apart after one year. Worn on rainy days in the city (not even out in muddy fields), and the pull tab on the back of the boot broke. The heel is coming off and there's also a massive hole. I would have expected more from a boot in this price range. If I had spend £20 I would have shrugged it off, but £85 is a lot for a product to fall apart so quickly. I would advise looking at other brands if you want a pair of wellies that will last you longer than 12 months.

EDIT: I tried to email Merry People and my emails keep bouncing back lol, what a joke

EDIT 2: Merry People got through to me and said I must have had a defective model so they have replaced them. The boots do have minor differences, so I don't know if my original ones were cheaply produced by their third party manufacturers? I'll see how these hold up

14 januari 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

We’re so sorry to hear about your experience—this isn’t the quality we expect from our boots, and we’d love to make it right. Could you send some photos to support@merrypeople.com so we can investigate further and find a solution for you? Thank you for bringing this to our attention and chat soon 🫶

Beoordeeld met 5 van de 5 sterren

Love Love Love 💗

I love these. Quality fantastic. Colour fab. They look really trendy and I don’t feel or look like I’m wearing wellies. I’m not 100% about the sizing as everyone said there was plenty of room. I haven’t found this at all I can only wear thin socks with them as usual thicker socks made them sooo tight. I am a size 4 and these are a small Size 4. I do love them tho.
Merry People have responded to my review with the following which I will definitely try.
“We do recommend a snug fit to start, as there is quite a bit of give in the natural rubber. A great little trick is to take out the innersole while you are wearing them in and you can pop it back once they soften with wear.”
Excellent customer service would definitely recommend.
I love them.

6 januari 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for your lovely review! We’re thrilled you’re loving the look, colour, and quality of your boots—definitely not your average wellies!

So glad the sizing tip helped. Natural rubber does soften with wear, so hopefully, they’ll be even comfier soon. Thanks for your kind words about our customer service—enjoy your boots! 😊

Beoordeeld met 5 van de 5 sterren

Fantastic service and product

Fantastic service and product. Best money I’ve spent in a while.

11 januari 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you for your amazing feedback! We’re so thrilled to hear you’re happy with both the service and the product—it means so much to us. Enjoy, and thank you for your support! 😊✨

Beoordeeld met 1 van de 5 sterren

Not durable, not worth the money

Didn’t really use my Bobbi boots to start with, they were for going to the bins and odd garden bits.

Then started using them for dog walks, not even 3 months in and the soles have split on both boots away from the sole, crease has discoloured and the rubber is splitting.

These are only ‘Instagram worthy’ boots, have no durability sadly, company spending money on good marketing, poor product.

31 januari 2024
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Hi Jo. We’re really sorry to hear about the trouble you’ve had with your Bobbi boots—this definitely falls short of the quality we aim for. We proudly stand by our products with a 12-month warranty, so please send photos of the issue and your purchase details to support@merrypeople.com. Our team will be more than happy to help get this sorted out for you.

Beoordeeld met 5 van de 5 sterren

Very warm & cosy

I bought a pair of tall wellies, just christened them.. love them! Warm & spongy, good grip on muddy ground. As per the reviews i sized up.. i am a uk6 but went for 7, they felt a little sloppy on first try but with chunky socks they are perfect, nicely fitted around the ankle so they felt secure.

3 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much for the amazing feedback! Enjoy ☺️

Beoordeeld met 1 van de 5 sterren

Made in China

Why so expensive when made in China? Goods manufactured in China at very low cost, but company profits are huge due to exorbitant retail prices

16 december 2024
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Hi there! Our founder tried to get our boots made in Australia when she started Merry People and the factories she spoke to either didn't have the capacity to take us on, told her we were too small, didn't respond at all or said they did not have the required production equipment. Our factory in China make some of the best quality gumboots in the world and have been really helpful in helping us grow, they have also been successfully audited for compliance by a group called SCAN. If you have further questions regarding our production you can send to support@merrypeople.com 😊

Beoordeeld met 5 van de 5 sterren

I love my boots

I love my boots, so comfy and toasty warm , out dog walking twice a day, wish I had bought them sooner, a very small gripe the tab for pulling them on could maybe be looked at in production, maybe something you can more easily get your finger through a little easier,don’t let that put you of , I’m pretty old and not very dexterous

28 december 2024
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you for your lovely feedback—we’re thrilled you’re finding your boots comfy and warm on your daily dog walks. We appreciate your note about the pull tab and will definitely keep it in mind for future improvements. Thanks again for your support, and happy walking!

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